1 jobs found in Export, PA

Work Flexibility: Hybrid Must be in commutable distance to either Export, PA or Columbus, OH offices. Schedule: 1st Shift Overtime based on business needs What you will do - As a Customer Service Representative, you will provide customer services relating to sales, sales promotions, installations and communications. Provide phone support for inquiries from sales and healthcare professionals Engage, interact, and respond in a prompt, accurate, courteous and poised manner to encourage positive business relationships with internal and external customers Provide feedback and suggestions to improve service levels, internal processes and customer support methodology Support Sales Department by providing answers to questions generated by telephone, e-mails and fax. Researches responses with sales Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Determine...