3 customer service jobs found in Irvine

Work Flexibility: Hybrid or Onsite Location: 510 Technology Drive STE #300, Irvine, CA Schedule : Monday – Friday, 8am – 5pm Overtime based on business needs What you will do The Customer Service Representative serves as the primary point of contact for customers before and after sales, supporting the sales team by fostering strong client relationships that directly impact service and product revenue. This role involves handling customer inquiries, coordinating with internal departments to resolve issues related to product information, pricing, shipping, warranty claims, and repairs, while also identifying new and add-on business opportunities. Serve as a liaison for internal and external customers, answering calls and processing email requests with professionalism and accuracy Place and process product orders while partnering with the Warehouse and Logistics team to ensure timely distribution Build and maintain strong relationships with customers and...

Work Flexibility: Onsite Schedule: Monday - Friday, 6:00am- 2:30pm, OT as needed by the business What You'll Do Serve as the quality subject matter expert for product and process quality standards. Ensure compliance with cGMPs and regulatory requirements (FDA, BSI, TUV, and other medical device agencies). Act as the first point of contact for daily production line quality issues. Investigate product and process concerns, identify root causes, and support corrective actions. Partner with Quality Engineers and cross-functional teams to reduce risk and improve processes. Deliver defect awareness and quality training to production associates. Support the management and disposition of non-conforming materials and products. Segregate and contain product when quality discrepancies are identified. Conduct audit readiness checks and support internal quality audits. Monitor, trend, and analyze key quality metrics and performance data. Review customer...

Work Flexibility: Onsite Schedule: Monday - Friday, 3:30pm- 12:00am, OT as needed by the business What You'll Do Serve as the quality subject matter expert for product and process quality standards. Ensure compliance with cGMPs and regulatory requirements (FDA, BSI, TUV, and other medical device agencies). Act as the first point of contact for daily production line quality issues. Investigate product and process concerns, identify root causes, and support corrective actions. Partner with Quality Engineers and cross-functional teams to reduce risk and improve processes. Deliver defect awareness and quality training to production associates. Support the management and disposition of non-conforming materials and products. Segregate and contain product when quality discrepancies are identified. Conduct audit readiness checks and support internal quality audits. Monitor, trend, and analyze key quality metrics and performance data. Review...