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3 onsite specialist jobs found in Johnston

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Johnston onsite specialist
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Rhode Island  (3)
Full time
 
Customer Service Representative
Johnston, RI
Starting Salary: $22 / hour Start Date: November 30th, 2026 When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more.  Primary responsibilities include Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, you’ll create positive interactions with our customers every day, whether that’s delivering a memorable service experience, or helping to problem-solve an issue - they’ll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will: Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer need, calls can be lengthy and...

Oct 17, 2026
Full time
 
Customer Service Representative - Second Shift
Johnston, RI
Starting Salary: $22 / hour Start Date: November 30th, 2026 When there’s a question about your finances, you want answers and support fast. Our customers rely on our Contact Center Specialists to help them understand, and make sense of, general needs with their accounts including balance inquiries, basic maintenances, transfers, assistance with our online banking experience and more.  Primary responsibilities include Our best colleagues have a customer-first mentality when answering inquiries by phone. As part of our dedicated team, you’ll create positive interactions with our customers every day, whether that’s delivering a memorable service experience, or helping to problem-solve an issue - they’ll want to tell friends or family about the service they received as a customer. As a Contact Center Specialist you will: Field a variety of incoming customer calls to deliver high-quality solutions for our customers. Depending on the customer need, calls can be lengthy and...

Oct 17, 2026
Full time
 
Fraud Claims Sr Specialist
Johnston, RI
As a  Fraud Claims Sr. Specialist , you’ll play a pivotal role in our Fraud and Claims Operations group, one of our most critical departments at Citizens. Our team is dedicated to protecting our customers, maintaining the highest standards of service, and ensuring the integrity of financial transactions. You’ll use critical thinking skills to assist customers with existing claims and determine the best next step for the customer and the bank. This role requires the application of various methods, procedures, and knowledge of the business unit’s product(s) and system application(s). Specialists manage competing priorities in an accurate and timely manner and may participate in process enhancements requiring coordination with other teams.  Come join our best-in-class team making a difference for our customers every day.  Growth opportunities await you inside our department and within other business areas.  Primary Responsibilities Review Claims – Responsible for reviewing...

Oct 16, 2026
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