5 director jobs found in McLean

Senior Associate, Vendor Manager - FAST Bank Operations (Hybrid) As a Vendor Manager in Retail Bank, this associate will be responsible for a variety of tasks including managing external vendor relationships, including escalating urgent issues and handling ServiceNow tickets. Key responsibilities also include ensuring compliance with corporate policies by developing and maintaining documented procedures, and reviewing vendor invoices for accuracy against the budget. The team seeks to optimize vendor resources and operations to mitigate risk and reduce costs.  They drive value and efficiency by enhancing well managed processes while providing exceptional experiences for our customers and associates Key Responsibilities: Process & Project Management Develop, maintain, and align documented procedures with corporate policies. Analyze and optimize operational procedures for quality and efficiency. Lead moderate to large projects, securing...

Senior Associate, Process Manager - AML Content Developer The AML University (AMLU) Training team is seeking a collaborative, organized, creative individual to join our team. AMLU supports the creation and deployment of Anti-Money Laundering (AML) training materials and learner experiences. This role will be responsible for the design, development, and maintenance of a diverse set of learning materials to support Capital One’s AML Program, including required e-learnings for the AML department and the enterprise. This individual will partner closely with key business partners to translate business intent into engaging learning materials.  This individual will analyze learning needs, develop blended learning solutions. They will work closely to design and update content, develop e-Learning courses and training, create job aids and reference materials, as well as manage projects from start to finish, related to AML learning experiences.   A successful candidate will be...

Full Time Branch Ambassador - Northern Virginia (Arlington/Alexandria Areas) The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer...

Manager - Learning Manager, Instructional Design (Hybrid) Capital One’s Learning & Knowledge team is seeking a dynamic manager to lead a team of Instructional Designers that design a diverse set of learning experiences to support team members across various disciplines. This role will partner closely with business leaders and internal stakeholders to create custom learning strategies. They will empower their team to analyze learning needs, design and develop blended and self-guided learning solutions, measure and report on learning effectiveness, and support the larger Instructional Design team to build the future of learning. We are focused on delivering memorable, engaging learning experiences to our associates that drive performance and achieve business objectives, as well as providing exceptional service to our stakeholders. The ideal candidate for this role is a/an: Expert in Adult Learning: Has expertise in adult learning theory, cognitive science, and...

Vulnerability Remediation Manager, Security Testing Service Security is essential to what we do at Capital One, from protecting customer data to the associate experience. As a Cyber Remediation Manager within the Security Testing Service, you see security as an enabler and differentiator to empower the business through innovation. You partner with the business, understanding their goals and objectives while helping teams incorporate cybersecurity best practices. You will consult on initiatives, programs, and projects to prioritize security risk reduction activities. You are pragmatic and practical in your understanding of software development and IT operations, and familiar with Capital One’s cybersecurity objectives. Using this knowledge, you collaborate and innovate with customers and colleagues to enhance the technology risk posture. Responsibilities : Serve as an Cyber Security Remediation subject matter expert Collaborate with a team of Information...