40 customer service jobs found in McLean

Sr. Associate, Support Operations This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to,  end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls.  This position will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues with a heavy focus on laptop support with an even mix of Windows PC’s, Macs, and Mobile Devices. This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. The ideal candidate will have strong verbal and written communication skills, effectively manages up and influences leadership, and collaborates well with immediate peers. Basic Qualifications: High School Diploma, GED, or...

Flex Relationship Manager - DC Are you a natural born people person who thrives on cultivating relationships with others? Does being a strategic thinker strike a chord with you? Look no further; a Flex Relationship Manager Associate at Capital One is the opportunity for both! This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business. You will be influencing 60-80 dealerships, building positive relationships with them while supporting the outside sales managers. A Flex  Relationship Manager will also be the first line of contact for Capital One Auto Finance (COAF) involving issues in underwriting and funding. A Relationship Manager will monitor and make adjustments to the plan as the month progresses to achieve the desired goals. General Responsibilities: Help cultivate stellar relationships with our dealerships. Optimize communication skills by creating strategic...

Manager, Project Management - Delivery Lead, Capital One Travel We’re looking for a Manager-level Project Manager to join our Capital One Travel team. Obsessing over the customer experience and impact in all we do should be in your DNA, along with risk management and exceptional well managed judgment. You will provide critical leverage in overseeing several cross functional initiatives ensuring delivery, and effective communication across stakeholders. The candidate will need to possess a strong intellect and have a proven track record of influencing with excellent verbal and written communication skills, and working with a senior management team. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and...

Senior Platform Engineer Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. General Responsibilities: Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of development tools and technologies Lead the craftsmanship,...

Lead Platform Engineer (Manager IC) (TSYS, Python, JavaScript) Card Tech Core organization is at a pivotal phase where we are building new capabilities to enable, innovate, secure and scale our core platform while continuing to make investments in our existing business critical services. We are actively seeking a senior level Analyst who will be responsible for upfront discovery, analysis, and solutioning of new initiatives and operations management.  As a leader in this tech organization, this individual will be responsible for partnering with Product team/Product Owners and Engineering leaders along with Architects to analyze and help derive solutions.    You will have the opportunity to tackle complex problems while using your expertise to deliver and support our services.  Candidates must be able to effectively communicate and influence partners vertically and horizontally throughout the organization.  Strong analytical skills, attention to detail, and...

Senior Platform Engineer, Workday (Workday Studio) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs.   We are seeking Platform Engineers who are passionate about developing highly-resilient, fundamentally-sound objects to support the Human Resource technology driving Capital One. As part of a team that’s leading the next wave of disruption on a whole new scale, you will play an integral part in advancing Capital One’s Human Resource Technology ecosystem and culture of technical excellence. You will champion automation of functional and technical processes and bring your expertise to drive innovative solutions. General Responsibilities: Work with product...

Senior Platform Engineer, Workday Integration (Extend) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs.We are seeking Platform Engineers who are passionate about developing highly-resilient, fundamentally-sound objects to support the Human Resource technology driving Capital One. As part of a team that’s leading the next wave of disruption on a whole new scale, you will play an integral part in advancing Capital One’s Human Resource Technology ecosystem and culture of technical excellence. You will champion automation of functional and technical processes and bring your expertise to drive innovative solutions. General Responsibilities : Design, develop, test, and deploy custom...

Senior Associate, Physical Security Engineer, Global Workplace Services At Capital One, we dare to dream, disrupt and deliver a better way. Our goal is simple—bring ingenuity, simplicity and humanity to an industry ripe for change. Our Global Workplace Services (GWS) team is a dynamic organization where development matters as much as our ability to provide collaborative and secure environments that drive connection, innovation and business success. Our commitment extends beyond solutions; it embraces a culture of care. We value, celebrate and respect each teammate's unique talents, experience, and contributions. In GWS, our team manages a diverse portfolio of mixed-use owned and leased properties. We’re constantly transforming our workplace to enable our employees to work the way they work best. But it doesn’t stop there. We don’t just reimagine and create fabulous spaces and amenities, we also manage and operate them and ensure the safety and security of our employees...

Lead Platform Engineer (Network Infrastructure) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting Network Infrastructure  with emerging technologies to join our team. As a Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. General Responsibilities: Network engineer responsible for designing, implementing, managing and troubleshooting computer networks to ensure efficient and secure communication within the Capital One network.  Role would include, but not limited to: Network Design & Architecture - Planning and developing network...

Senior Platform Engineer (Workday Integration) Job Description Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about developing highly-resilient, fundamentally-sound objects to support the Human Resource technology driving Capital One. As part of a team that’s leading the next wave of disruption on a whole new scale, you will play an integral part in advancing Capital One’s Human Resource Technology ecosystem and culture of technical excellence. You will champion automation of functional and technical processes and bring your expertise to drive innovative solutions. General Responsibilities: Understand and translate the priorities...

Senior Platform Engineer, Workday Financials Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking WorkDay Platform Engineers who are passionate about developing highly-resilient, fundamentally-sound objects to support the core Finance technology driving Capital One. As part of a team that’s leading the next wave of disruption on a whole new scale, you will play an integral part in advancing Capital One’s Finance Technology ecosystem and culture of technical excellence. You will champion automation of functional and technical processes and bring your expertise to drive innovative solutions. General Responsibilities: Work with product owners to understand desired application...

Senior Platform Engineer, Workday (Workday Recruiting) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about developing highly-resilient, fundamentally-sound objects to support the Human Resource technology driving Capital One. As part of a team that’s leading the next wave of disruption on a whole new scale, you will play an integral part in advancing Capital One’s Human Resource Technology ecosystem and culture of technical excellence. You will champion automation of functional and technical processes and bring your expertise to drive innovative solutions. General Responsibilities: Work with product owners to understand...

Manager, Cyber Threat Intelligence Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment?  At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs.  As a Manager in Cyber Threat Intelligence, you will collect, analyze, and integrate cyber intelligence information to lead the international cyber risk initiative. In this role, you will develop and lead innovative, data-driven solutions that strengthen Capital One’s security posture and reduce operational risk. You will thrive working cross-functionally and understand how to produce intelligence products to support business requirements and proactively identify areas for collaboration. We are looking for a candidate experienced in intelligence tradecraft with excellent communication skills, to...

Senior Platform Engineer The Associate Experience Technology team connects users in the Capital One enterprise with simple to use, digitally enriched experiences that are designed to maximize associate productivity. Our teams uncover old, archaic processes and identify Associate pain-points caused by outdated technology - and then we design, develop, and implement new ways of doing things that alleviate users’ headaches and wasted time. To make all of this happen, we have great people with diverse skill sets all collaborating and working together with a common goal of improving the experience for every user in the Capital One enterprise.  We set audacious goals, laugh at danger, and have an altruistic true north that involves building, shaping, and having a massive impact on the tech experience for every user at Capital One. Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive ,...

Horizontal Strategic Operations Project Manager Capital One's Learning & Development (L&D) Strategic Operations team is looking for a Horizontal Strategic Operations Project Manager to tell the story of L&D’s impact in support of enterprise learning priorities. In this role, you'll partner with program managers and learning consultants to design, implement, and track the flow of work across the L&D operating model, socialize data, contribute to well-managed process improvement, standardization, and efficiency, and identify opportunities to scale horizontal solutions.   We're seeking a highly motivated strategic thinker who will act as a central hub, ensuring our team's efforts are aligned with the broader organizational goals. You'll work closely with leaders across the organization to refine our operational strategies, optimize our processes, and drive key transformations. You will also help drive the well-managed execution of our team’s strategy by...

Horizontal Strategic Operations Project Manager Capital One's Learning & Development (L&D) Strategic Operations team is looking for a Horizontal Strategic Operations Project Manager to tell the story of L&D’s impact in support of enterprise learning priorities. In this role, you'll partner with program managers and learning consultants to design, implement, and track the flow of work across the L&D operating model, socialize data, contribute to well-managed process improvement, standardization, and efficiency, and identify opportunities to scale horizontal solutions.    We're seeking a highly motivated strategic thinker who will act as a central hub, ensuring our team's efforts are aligned with the broader organizational goals. You'll work closely with leaders across the organization to refine our operational strategies, optimize our processes, and drive key transformations. You will also help drive the well-managed execution of our team’s strategy by...

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...