13 retail customer experience coordinator jobs found in New York

About the Role: Grade Level (for internal use): 14 The Team: The Global Data Enablement and Operations team safeguards the integrity, governance, scalability, and strategic use of data across the full index lifecycle, from acquisition through commercialization. The team partners globally across Index Management, Index Design, Product, Commercial, Technology, Data Operations, and Enterprise Data to build trusted, platform-ready data products that enable innovation across asset classes.   Within this organization, the Multi-Asset & Wealth value stream connects index and product strategy to data execution. The team values clear ownership, disciplined prioritization, strong governance, and close partnership across business and technology teams.   Responsibilities and Impact: Own the end-to-end Multi-Asset & Wealth data value stream, ensuring data products reliably support index construction, calculation, rebalancing, analytics, and downstream use. Translate...

About the Role: Grade Level (for internal use): 09 The Team: The team is comprised of ambitious, commercially minded early careers professionals looking to start a career in Account Management. While reporting directly to the Regional Manager, Revenue Associates, the ADR will spend a significant amount of time working directly with a team of account managers who they will be supporting in the day-to-day. Responsibilities and Impact: The Account Development Representative is a critical entry point into our commercial organization and a core component of our centralized Revenue Associate Program. This role is designed for high-potential early-career professionals who are motivated to build a successful career in revenue generation. Through a structured onboarding, training, and development program, Associates will gain deep product knowledge, client engagement skills, sales methodology, and commercial acumen preparing them to seamlessly transition into...

About the Role: Grade Level (for internal use): 10 The Team: The US/Canada Index Management team within the Global Index Management & Production Group manages a wide range high-profile indices including US and Canadian equities, dividend and thematic indices. The Impact: The Index Analyst is responsible for maintaining a wide range of indices. The Index Analyst is required to ensure that the indices are managed in accordance with their methodology, perform routine analysis and make presentations to Index Committees on a periodic basis. What’s in it for you: An exciting opportunity to join the leading index provider. As an Index Analyst, you will work on a wide range of indices across global markets and analyze and implement complex index methodology, as well as solve non-routine problems on an on-going basis. As an Index Analyst, you will be responsible for all aspects of an assigned group of indices, make recommendations for index membership and present...

About the Role: Grade Level (for internal use): 11 The Team: We are seeking a highly motivated and experienced Account Manager to join our Sell Side Account Management Team at S&P Global, based in New York. They will be responsible for managing and growing strategic relationships across a portfolio of Canada/east coast sell-side clients, serving as a trusted partner and helping clients maximize the value of S&P Global’s solutions. The ideal candidate brings a strong understanding of capital markets and the sell side landscape, with demonstrated experience managing complex client relationships and engaging senior stakeholders. This individual will take a strategic approach to account management, identifying opportunities to deepen relationships, expand product adoption, and drive long-term commercial growth.   Responsibilities and Impact Own and develop strategic client relationships across a portfolio of East Coast sell side accounts, building...

About the Role: Grade Level (for internal use): 11 The Team: The US Equity Index Product Management team oversees a diverse set of index products, including iconic benchmarks such as the S&P 500 and Dow Jones Industrial Average, in addition to Sector indices, Style indices, and Sustainability indices. As asset class experts, the Product Management team sets strategic priorities to drive revenue growth. This team is integral to the Core Equities product group at S&P DJI, providing client solutions, insights, thought leadership, and driving product strategy and financial health.   The investment industry is amid a tremendous structural shift brought about by technological changes and the shift from active to passive investing. This position sits centre to this evolution.   Responsibilities and Impact: S&P Dow Jones Indices (SPDJI) serves the financial services industry as a leader in providing indices used for investment products and portfolio...

About the Role: Grade Level (for internal use): 12 The Team: The SGA Cyber Defense team is at the forefront of protecting S&P Global's critical assets through advanced threat intelligence and proactive security measures. We operate as a collaborative, high-performing unit that values technical excellence, continuous learning, and innovative approaches to emerging cyber threats. Our team culture emphasizes knowledge sharing, mentorship, and the pursuit of industry-leading security practices.   Responsibilities and Impact: Understanding and analyzing the external cyber threat landscape to aid in informing the organisations defensive model Oversee and direct the collecting and synthesis of cyber threat intelligence and internal incident data to identify patterns of attack and priorize controls enhancements Liase and coordinate with other areas of the organisation to drive strategic direction and improve cross group coordination of workflows whilst identifying new...

About the Role: Grade Level (for internal use): 09 The Team:   This role is part of a highly collaborative, client-focused organization that partners closely with Account Managers and cross-functional teams to support complex renewals for strategic accounts. The team values strong execution, clear communication, commercial judgment, and a shared commitment to driving net growth while delivering an elevated client experience.     Responsibilities and Impact:   • Partner with Account Managers to advance complex renewals, with a focus on driving net growth and an elevated client experience.   • Orchestrate cross-functional collaboration across Revenue Execution (RevEx), Order Management, Order-to-Cash, and Legal.   • Coordinate internal stakeholders, requirements, and next steps to maintain momentum and improve deal velocity.   • Identify and help resolve operational, contractual, and process-related obstacles that could delay execution.   •...

About the Role: Grade Level (for internal use): 09 The Team:   Our Technology organization at S&P Global Dow Jones Indices is at the forefront of a transformative period, directly supporting our mission to elevate market confidence through innovative solutions. We are a forward-thinking team that values high-performance culture, collaboration, and   leveraging   cutting-edge   AI capabilities to modernize platforms and delivery. As part of our strategic focus to amplify enterprise capabilities and AI, this team plays a crucial role in embedding value streams and driving operational excellence across the organization.       Responsibilities and Impact:   Design and implement Business Intelligence solutions using Microsoft Power Platforms (Power BI, CoPilot Studio, Power Apps) to create actionable insights for the Technology organization   Develop and deploy AI-enabled workflows and agentic solutions that drive...

About the Role: Grade Level (for internal use): 12 The Team:       Credit Ratings is an integral part of the Global Ratings Services team,  comprising  a diverse group of 1,400 analysts spread across key financial hubs worldwide. We are dedicated to delivering high-quality insights and exceptional client service across all industry sectors.        The Esoteric   ABS team   assigns credit ratings to securities   backed by non-traditional   collateral like   corporate securitizations, data   centres , triple-net lease s , transpor tation   assets ,   De-Fi, etc.   by analysing underlying asset performance, structural protections, cash-flow mechanics, and downside stress scenarios .     Analysts produce opinions that help issuers and investors compare complex instruments, bringing market-relevant perspectives on topics such as performance trends, issuance conditions, and AI’s role in...

About the Role: Grade Level (for internal use): 08 About the Role   Reporting directly to the Global Head of Growth & Enablement, the Executive Assistant plays a pivotal role in enabling leadership effectiveness and operational excellence across a fast-paced, global function. You will serve as a trusted operational partner, strategic communicator, and central coordination point — ensuring priorities, stakeholders, and initiatives move forward with precision and efficiency. This is a high-visibility role offering direct exposure to senior leadership and the opportunity to make a meaningful impact on organizational effectiveness.   What You'll Do   Serve as the primary operational partner to the Global Head of Growth & Enablement, taking full ownership of complex calendar management, travel planning, meeting coordination, and expense processing. Anticipate needs and prepare materials for high-visibility meetings and senior leadership engagements,...

About the Role: Grade Level (for internal use): 10 The Role: Index Manager, Factor Equity Indices The Location: New York, NY The Team: The role will be part of the Index Management and Production Group (“IMPG”) at S&P Global. The team is responsible for the production and management of a wide range of indices covering global options, equities, futures, fixed income, commodity, digital assets and economics indices. This specific role will focus on the management and oversight of Factor Equity indices, ensuring the integrity and accuracy of the indices through thorough research and analysis. The Impact: As an Index Manager, you will play a crucial role in maintaining and enhancing the quality of S&P Dow Jones Indices (“S&P DJI”). Your expertise in these markets will be essential in researching corporate actions, new issuances, and implementing index changes. The candidate will collaborate with internal teams to design and implement methodologies...

About the Role: Grade Level (for internal use): 13 About the Role S&P Global is seeking a Director of Public Relations to lead external communications for the Chief Technology & Transformation Office (CTTO). This role translates CTTO’s enterprise technology agenda into clear, credible narratives for media, customers, policymakers, partners, and market stakeholders across all technology verticals.   You’ll advise CTTO executives, lead proactive media and executive visibility, and develop communications for major technology milestones, conferences, and awards. You will also support issues management with guidance, messaging materials, and executive preparation in close partnership with the extended Communications and Legal/Policy partners. Responsibilities Lead external technology communications strategy and execution  for CTTO, aligned with Global Technology & Transformation Communications priorities and broader corporate reputation goals. Own...

About the Role: Grade Level (for internal use): 13 About the Role:  S&P Dow Jones Indices is the largest global resource for essential index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based on our indices than products based on indices from any other provider in the world. Since Charles Dow invented the first index in 1884, S&P DJI has been innovating and developing indices across the spectrum of asset classes helping to define the way investors measure and trade the markets.   The Team: Join a Best-In-Class Global Legal, Compliance, Risk & Government Affairs Team committed to delivering timely, practical and actionable advice to advance our business and safeguard our reputation, people and assets. Thie position reports to the Associate General Counsel and Managing Director for the Americas. The team provides legal...