5 retail customer experience supervisor jobs found in New York

About the Role: Grade Level (for internal use): 10 The Role: Sustainability Sales Specialist, Non-Financial Corporations, Americas The Team: The Sustainability Sales Specialist in New York plays a vital role in fostering strong relationships with our clients while expanding our market presence. This role is dedicated to understanding the unique needs of businesses in the region and collaborating within S&P Global Sustainable1 and across other divisions to deliver a comprehensive suite of solutions tailored to their objectives. Additionally, the role actively engages with various market participants to enhance our visibility in the North America market, focusing on companies as clients and as partners in driving innovation. This team will be responsible for defining and executing the sales strategy for North America and directly managing a select portfolio of key accounts. The Impact: Reporting to the Regional Sales Head for Non-Financial Corporates, Americas,...

About the Role: Grade Level (for internal use): 10 Positon: Custom Index Manager Position Description: The Data Operations Associate is responsible of the entire data lifecycle from data preparation to reporting and recognizes the interconnected nature of the data analytics and data operations. The Data Operations Associate must be able to analyze and implement complex index methodology and solve non-routine operational problems on an on-going basis and have experience and ability to interact with S&P proprietary calculation systems and work with large and complex data sets in excel. Processes automation skills and experience via coding is required. It is expected for the candidate to leverage coding skills to be able to improve velocity, reliability, and quality of data operations and analytics. As part of the responsibilities, the Data Operations Associate follows a methodology to select and weight index constituents and to maintain indices on a daily basis...

About the Role: Grade Level (for internal use): 15 Head of Technology Risk, Governance, and Controls The Team: Digital Technology (DT) is an enterprise-shared technology organization enabling people, functions, and divisions.  We drive S&P Global to advance essential intelligence by working as trusted partners delivering secure, scalable, resilient, and innovative products and services that create value and enable superior experiences for our people and customers.    The Impact: The Head of Technology Risk and Governance works directly with the Senior Vice President, Chief Information Officer (CIO) to own the strategy and oversight of first-line risk across the broader technology organization.  The role will ensure the integrity of S&P Global systems by managing our internal controls, owning and ensuring completion of MAPs, SOX controls, any audits from a technology perspective, regulatory compliant, and our overall risk posture.  This role works in...

About the Role: Grade Level (for internal use): 12 The Team: The Index Engineering team is responsible for prototyping, building, and launching indices across various asset classes. The team is responsible for the full lifecycle of the index development process as well as interfacing with clients, and internal stakeholders to ensure successful product delivery. This role provides an opportunity to understand and implement cutting edge index products.  This role will offer the opportunity to connect with stakeholders from all aspects of SPDJI’s business and a direct connection to a wide variety of client and product types. This role allows to work with a highly collaborate and creative global team of financial engineers for continuous learning and person growing. Responsibilities and Impact: Index Engineering is a global team responsible for developing and launching indices at S&P Dow Jones Indices. This role encompasses full lifecycle of index...

About the Role: Grade Level (for internal use): 10 About the Role: Private Market and other Thematic Indices‘ data owner         As a Private Market Indices data owner within the Global Index Management & Production Group (IMPG), you will be responsible for preparing, validating, and ensuring the accuracy of private equity, venture capital, private debt, and real asset data ahead of scheduled index rebalances. You will work with various datasets that include valuations, holdings, and transaction records, applying rigorous validation checks against trusted reference sources.  This position is part of the Data Excellence – Fixed Income Data group, which focuses on a wide array of datasets used for the maintenance and rebalancings for S&P Private Market indices.      Responsibilities and Impact:    As the key point of accountability for private market data quality, you will work closely with internal and external data providers to...