78 experience design jobs found in New York

As an Experience Design Associate at JPMorganChase, you will play a crucial role within the Commercial & Investment Bank by conceptualizing, structuring, and detailing our Payments offerings within the context of a broader user journey, specifically while supporting a book of work focused on user authentication and management. Leveraging your developing knowledge of design and research practices, collaborate with senior UX leads to execute tasks and projects that align with established policies and procedures, while also partnering with Product Managers and Engineers. Your work will have a direct impact on mid-sized features or small collections of features within a corporate payments space, ensuring a seamless and inclusive user experience. Contribute to the team’s decision-making process and help drive customer-centric innovation strategies. At the Associate level, demonstrate your proficiency in core experience design craft skills, while continuously developing your...

Location: 124 East 14th Street, Suite 1100, New York New York Location/Travel Hybrid – 124 14th Street Suite 1100, New York, NY (in office 3 days per week) Quarterly travel to Cleveland, Ohio required. Job Summary As a leader on the Specialty Design & Storytelling team within Key’s KeyXD group, the  Senior AI Systems Designer  is responsible for shaping how AI shows up across experiences at KeyBank—defining where AI should assist, where it should act, and how people stay meaningfully in the loop. In this role, you will help distinguish AI-enabled enhancements from truly AI-native experiences, define practical human-AI collaboration models, and turn emerging capabilities into clear product and service concepts. You’ll work hands-on with product, design, and business partners to develop experience artifacts such as strategic blueprints, operational workflows, and evaluation standards, while helping establish the governance frameworks needed to make AI...

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel. Key Responsibilities:...

About the Role: Grade Level (for internal use): 10 The Team: The Cyber Fusion Center protects the business by fusing threat intelligence, monitoring, detection engineering, and response into one proactive, intelligence-led defense capability that breaks down silos to reduce risk and strengthen security across the enterprise. The team prioritizes collaboration, continuous learning, and innovation, with shared ownership of outcomes and a supportive learning mindset during high-pressure situations. You'll work in a hands-on, build-driven environment with strong team collaboration, rapid learning through real use cases, and clear opportunities to mature automation across the security program. Responsibilities and Impact: Architect and develop SOAR playbooks and automated workflows to streamline incident triage, containment, and remediation processes, directly improving SOC efficiency and reducing mean time to response Build and maintain secure integrations across...

About the Role: Grade Level (for internal use): 12 The Team: The MI Business Transformation, Strategy & Special Projects team is responsible for guiding the overall strategy of the Market Intelligence division of S&P Global. In addition to setting long-term strategic ambitions for the division, the team leads acquisitions and divestitures, strategic partnerships, portfolio management, growth initiatives and competitive intelligence. The team also partners closely with Finance and business stakeholders on long-term financial planning. This small, nimble team is responsible for evaluating all significant new investments for Market Intelligence and defining the requirements for delivering future growth coupled with large-scale business transformation initiatives aimed at optimizing portfolio strategy and improving business profitability and productivity. Responsibilities and Impact: Partner with business leaders across the division to shape and execute MI’s...

You will be poised to achieve extraordinary success and make a high impact on those around you through data solutions. Partner with an organization comprised of the industry’s thought leaders and committed to advancing your leadership career.    As a Senior Director of Software Engineering at JPMorganChase within the Employee Platforms, Workforce Experience Technology (WxT) Workforce Data and Analytics (WDA) team, you lead multiple technical areas, manage the activities of multiple departments, and collaborate across technical domains. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances  You will lead data engineering and drive impact within teams, technologies, and data product offerings across HR, Employee Experience, CAO and EP technology. Utilize your in-depth engineering knowledge and...

Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.   As a Senior Lead Software Engineer - Precious Metals / Front Office / Athena at JPMorgan Chase within the Commercial and Investment Banking - Precious Metals and Agriculture - Commodities Tech team, you will be an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.   Job responsibilities Works  closely with Trading, Quantitative Research, Sales and Middle Office teams to deliver quality code in a fast paced environment Acts as the regional lead for the Precious Metals and Agricultural...

Join a top-ranked Equities and Prime platform where you will expand cross asset positioning analytics and translate signals into impactful client narratives. You will partner with Sales & Trading, Research, Quant Research, and Technology to deliver scalable datasets, insightful publications, and commercial outcomes in a fast-paced, collaborative environment. Job summary: As a Vice President within JPMorganChase’s Positioning Intelligence team, you will primarily drive the expansion of our Macro and Cross Asset positioning product—expanding datasets, standardizing methodologies, and building client-facing outputs across rates, commodities, equities, credit, and FX. You will publish high-impact research, engage directly with institutional clients, and partner closely with QR and Technology to productionize analytics and dashboards that drive measurable commercial impact. Job responsibilities Define and drive the macro cross asset positioning product vision and...

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. In this role, you’ll apply strong technical judgment to choose the right approaches (including modern LLM-based methods where appropriate), evaluate performance with rigorous metrics, and ensure solutions are reliable, secure, and scalable in real-world environments. You’ll also contribute to improving data quality and feedback loops, monitoring models in production, and continuously iterating to reduce agent effort, shorten resolution times, and increase consistency and quality across operational workflows. As an Applied AI/ML Vice President in our AI for Operations...

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. In this role, you’ll apply strong technical judgment to choose the right approaches (including modern LLM-based methods where appropriate), evaluate performance with rigorous metrics, and ensure solutions are reliable, secure, and scalable in real-world environments. You’ll also contribute to improving data quality and feedback loops, monitoring models in production, and continuously iterating to reduce agent effort, shorten resolution times, and increase consistency and quality across operational workflows. As an Applied AI/ML Vice President in our AI for Operations...

We’re looking for a dynamic communications leader with the ability to influence, drive meaningful results, and communicate complex information in a simple and compelling manner. This leader should be adept at working through complexity, handling multiple initiatives, and collaborating effectively with C-suite executives and partners, as well as driving consistently high performance in teams. As a Communications Executive Director in US Wealth Management and member of the Consumer & Community Banking (CCB) Communications leadership team, you will be in a high-performing team that communicates with honesty, authenticity and empathy. You will report to the Head of Content and Communications for J.P. Morgan Wealth Management and partner with senior executives, partners and peers across Consumer & Community Banking and JPMorganChase.  Job responsibilities Develop a comprehensive communications strategy that supports business priorities and objectives In partnership...

Job Summary As a Quant Analytics Senior Associate within the Product Strategy Team, you will help shape the future of Connected Commerce by developing data-driven solutions that optimize commercial transactions and support business growth. You will collaborate across the organization to advance product, design, enhancing customer experience. In this role, you will apply your quantitative and problem-solving skills to deliver actionable insights and innovative solutions in a fast-paced environment. As part of the Connected Commerce Data & Analytics organization, you will contribute to advanced analytics projects across diverse operational functions, channels, and products.   Job Responsibilities  Participate in data science projects: Leverage quantitative analytics on structured and unstructured data to generate actionable insights that influence business decision-making and strategic direction, address critical business problems, and identify growth...

At J.P. Morgan Wealth Management, we empower clients throughout their wealth journey, adapting to their evolving needs with precision and care. Our goal is to deliver the best advice and service across each of our sales channels, leveraging innovation and deep expertise.   We are seeking a dynamic Executive Director to design and implement innovative B2B2C client acquisition tactics and asset gathering techniques within our JP Morgan Wealth Management Workplace Strategies team. This is a unique opportunity for a proven leader who thrives on building new experiences and capabilities, and reengineering established processes and technology to deliver services through employer benefits programs.   The ideal candidate will have a deep background in wealth management, business development, and product management, with demonstrated leadership, strategic thinking, influence, and complex problem-solving skills.     The role involves designing and implementing innovative...

As a Quantitative Portfolio Manager (Executive Director) within Wealth Management’s Chief Investment Office (CIO) – Equities team, you will be a senior leader in a growing, innovative Equity Portfolio Management organization, reporting to the Head of Equities. You will set the quantitative research agenda, own core portfolio analytics and risk frameworks, and drive implementation of systematic, factor-based and data-driven insights for an $80bn equity portfolio benchmarked against MSCI World. This role requires deep expertise in equity factor research, portfolio construction, and risk management—combined with the credibility to influence other senior portfolio managers and fundamental analysts. You will translate complex quantitative work into investment decisions, elevate the team’s analytical capabilities, and serve as a thought partner to CIO leadership on process, tooling, governance, and portfolio outcomes. Responsibilities Quantitative leadership & investment...

You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you. As a Software Engineer II at JPMorgan Chase within the Commercial & Investment Bank, Digital & Platform Services, you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role. Job responsibilities: Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical...

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. As an Applied AI ML Engineer-Senior Associate in the Corporate & Investment Bank, you will be responsible for designing, developing, and deploying cutting-edge AI and machine learning solutions to enhance the efficiency and effectiveness of our operations. You will work closely with cross-functional teams to identify opportunities for automation and process improvement, utilizing your expertise in machine learning and generative AI.   Job Responsibilities Develop and implement machine learning models and algorithms to solve complex operational challenges. Design and deploy generative AI applications...

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world. As an Applied AI ML Engineer-Vice President in our Corporate & Investment Bank, you will be responsible for designing, developing, and deploying cutting-edge AI and machine learning solutions to enhance the efficiency and effectiveness of our operations. You will work closely with cross-functional teams to identify opportunities for automation and process improvement, utilizing your expertise in machine learning and generative AI.   Job Responsibilities Develop and implement machine learning models and algorithms to solve complex operational challenges. Design and deploy generative AI applications...

We are building the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical problems in operations at the huge scale of the world’s largest bank. As a Product Manager in Corporate and Investment Bank operations team, you will leverage your AI and leadership expertise to set strategy and lead researchers, engineers, and designers building agentic AI pipelines and orchestrations to automate bank operations and workflows.    The AI team for Corporate and Investment Banking operations is transforming the bank by leveraging the latest advancements in agentic AI and LLMs. This is a high-visibility role, positioned at the intersection of product strategy, AI development, and enterprise-level operational workflows.    Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer...

Become part of a team providing customized financing and payment solutions to top-tier commercial real estate owners, investors, operating companies, and trusts! CTL is the leading provider of debt capital and banking services for the commercial real estate industry, serving operators nationwide with tailored financing solutions for acquisition and refinancing. With over 1,000 employees across the U.S., CTL delivers a full suite of banking services through locally based experts and personalized service. CTL is seeking a talented Project Management (PM) Associate to join our team. In this high-impact role, you will partner closely with the Co-Head of CTL and Project Management Director of Sales to drive operational excellence and lead strategic initiatives. You will provide advanced analytical and administrative support while coordinating cross-functional projects that enhance productivity and communication across the organization. Job Responsibilities: Serve as a...

As part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money and assets. We tackle complex challenges at every stage of the payment lifecycle and our industry-leading solutions facilitate seamless transactions across borders, industries and platforms.  Operating in over 160 countries and handling more than 120 currencies, we are the largest processor of USD payments, with a daily transaction volume of $10 trillion.   As a Sr. Associate Applied AI/ML Scientist within our Payment Solutions team, you will be instrumental in utilizing artificial intelligence and machine learning technologies to augment our payment solutions and stimulate business expansion. Your role will involve researching, experimenting, developing, and transitioning high-quality machine learning models, services, and platforms into production to streamline payment...

Join our HR Data & Analytics team to help deliver a data entitlements framework that enables governed access to workforce analytics. You will collaborate with product, engineering, and key stakeholders to support day-to-day execution and adoption. This role offers hands-on experience translating operating models into clear requirements, tracking progress, and reporting metrics that matter. As a Data Entitlements Manager – Sr. Associate in the HR Data & Analytics team, you will help execute the strategy, roadmap, and delivery of data entitlements that enable workforce analytics dashboards. You will contribute to day-to-day product delivery by documenting requirements, organizing stakeholder working sessions, supporting policy and role design (role-based access control and attribute-based access control), tracking delivery progress, and helping define and report adoption and entitlement performance metrics. Job responsibilities Support product strategy and roadmap...

This role unites creative direction, experiential design, and emerging technology to evolve creative expression across the full prospect and client lifecycle—delivering a refined, high-touch experience tailored to UHNW clients while remaining tightly aligned to the broader JPMorganChase brand. The leader will fully leverage generative AI, automation, and modular content systems to scale personalization and improve efficiency across design, photography, video, and interactive media. As the Executive Director of Creative Technology & Experience within the Private Bank, you are responsible for advancing an experience-led, visually driven, AI-accelerated creative practice for J.P. Morgan Private Bank. As expectations among ultra-high-net-worth (UHNW) clients continue to rise, differentiation is defined not only by advice and performance, but by the intelligence, elegance, and adaptability of every brand interaction. You will lead a multidisciplinary team of creative experts...

Join our dynamic Multi Asset Solutions Global Retirement team focused on the rapidly expanding defined contribution market—an area experiencing tremendous growth and strategic attention across the firm. Job Summary:  As an Investment Specialist (Global Retirement) – Program Associate in the Asset Management Multi-Asset Solutions (Retirement) team, you will support the Global Retirement business ($175 billion in assets under supervision) through a blend of client-facing, analytical, and reporting work. You will have the opportunity to engage with capital markets, asset allocation, and content creation in a fast-paced portfolio management environment, with a focus on target date and retirement income strategies spanning registered mutual funds, collective investment trusts, and advisory portfolios. Your clear communication skills and attention to detail will be critical in this role. Job responsibilities: Create, maintain, and quality-check client facing and internal...

Join a centralized Paid Media Analytics team that turns complex, multi-channel marketing data into insights and tools that help teams move faster and make smarter decisions. You’ll partner closely with media, performance marketing, and business teams to expand measurement, improve efficiency, and elevate how we plan, test, and optimize campaigns. As a Senior Associate Paid Media Analytics at JPMorganChase within Chase Marketing Analytics, you will be the analytics and optimization expert helping teams understand what’s working, why it’s working, and what to do next. You’ll combine performance reporting, analysis, visualization, forecasting, and storytelling to drive better outcomes across paid marketing channels including social, display, video, and audio. You’ll build trusted relationships with stakeholders and use data to challenge assumptions, shape strategy, and improve campaign performance. Job responsibilities Conduct analytical assessments of campaign performance,...