73 customer experience coor jobs found in New York

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external...

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external...

About the Role: Grade Level (for internal use): 09 The Team: The Fixed Income & Municipals Commercial team is responsible for driving growth, client engagement, and adoption across S&P Global Market Intelligence's Primary Markets workflow solutions. Our products support many of the world's leading banks, issuers, investors, and municipal market participants through mission-critical technology used in the primary issuance process. You will join a dynamic and entrepreneurial team focused on expanding adoption across S&P Global Market Intelligence’s primary markets workflow solutions, including our growing suite of workflow automation and AI-enabled capabilities. The team works closely with Product, Client Success, Engineering, Marketing, and Sales to help clients modernize their issuance workflows and maximize value from S&P Global’s interconnected ecosystem. Responsibilities and Impact: This role offers an opportunity to contribute directly to the...

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Supports store management in the execution of store related administrative functions. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains...

About the Role: Grade Level (for internal use): 13 About the Role: This highly visible IT Sourcing Director role offers the opportunity to, in partnership with an experienced group of  IT procurement professionals, shape and directly influence S&P’s most critical IT investment considerations through the development of robust, supporting category & sourcing strategies. This role involves collaborating with our CTO, CISO, CPO, Controller & their respective leadership teams to identify technical & business requirements, conducting market analyses, managing sourcing events, and negotiating contracts with new and incumbent suppliers to ensure best-in-class qualitative & quantitative outcomes are cross-functionally delivered. The IT Sourcing Director will also manage supplier relationships, monitor performance, drive continuous improvement, and ensure compliance with organizational policies and procedures. The ideal candidate will have executive presence,...

About the Role: Grade Level (for internal use): 14 The Team: This team is essential to the division's data strategy, playing a key role in data transformation and leading efforts to replace legacy technical debt. The team embodies a strong commitment to delivering on business needs and demonstrates exceptional collaboration with both product and business partners. They are known for their collaborative approach, strong technical expertise, and the high energy and dedication they bring to their work. Responsibilities and Impact: Lead and scale a world-class engineering organization of 100+ data engineers, ML engineers, and platform developers, including managing managers and Staff/Principal-level engineers while driving hiring, retention, and talent development strategies Provide strategic technical direction for enterprise-scale lakehouse architecture using Databricks Data Intelligence Platform (Unity Catalog, Delta Lake, Delta Live Tables, Mosaic AI) and AWS...

About the Role: Grade Level (for internal use): 14 The Team: This team is essential to the division's data strategy, playing a key role in data transformation and leading efforts to replace legacy technical debt. The team embodies a strong commitment to delivering on business needs and demonstrates exceptional collaboration with both product and business partners. They are known for their collaborative approach, strong technical expertise, and the high energy and dedication they bring to their work. Responsibilities and Impact: Lead and scale a large, multi-disciplinary engineering organization of 50+ data engineers, ML engineers, and platform developers, including managing managers and staff-level engineers across cross-functional teams Drive the strategic architecture and implementation of enterprise data management and governance, integrating Databricks Unity Catalog with enterprise data catalog systems and AWS-native governance services to ensure automated...

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external...

About the Role: Grade Level (for internal use): 13 The Role S&P Dow Jones Indices is seeking a highly technical and commercially driven  Director, Multi-Asset Product Management  to join our Multi-Asset Product Management team in New York. This senior role will be responsible for leading the development, management, and commercial promotion of systematic multi-asset and equity derivatives indices, with a particular focus on strategies that incorporate options and derivatives. The role will support a broad range of index-linked investment solutions, including ETFs, structured products, insurance products, derivatives overlay strategies, volatility-controlled strategies, and other multi-asset applications. The ideal candidate will bring deep quantitative expertise, hands-on experience developing options-based strategies, and a strong understanding of how derivatives can be incorporated into transparent, rules-based index methodologies. This role requires someone who...

About the Role: Grade Level (for internal use): 11 The Role:  Associate Director, Global Financial Crimes Compliance Enterprise Threat Mitigation The Team: The Associate Director, Global Financial Crimes Compliance Enterprise Threat Mitigation will directly report to and work with the Director, Global Financial Crimes Compliance Enterprise Threat Mitigation The Impact: The Associate Director, Global Financial Crimes Compliance Enterprise Threat Mitigation plays a critical role in safeguarding S&P Global by supporting the centralized review, investigation, escalation, and disposition of transaction screening and third-party screening alerts. The role is responsible for helping ensure that potential sanctions, AML, anti-bribery and corruption, and due diligence risks involving clients, vendors, event attendees, and other third parties are identified, assessed, and mitigated through timely, well-documented, and risk-based decision-making. This...

About the Role: Grade Level (for internal use): 13 About the Role:  S&P Dow Jones Indices is the largest global resource for essential index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based on our indices than products based on indices from any other provider in the world. Since Charles Dow invented the first index in 1884, S&P DJI has been innovating and developing indices across the spectrum of asset classes helping to define the way investors measure and trade the markets.   The Team: Join a Best-In-Class Global Legal, Compliance, Risk & Government Affairs Team committed to delivering timely, practical and actionable advice to advance our business and safeguard our reputation, people and assets. Thie position reports to the Associate General Counsel and Managing Director for the Americas. The team provides legal...

About the Role: Grade Level (for internal use): 20 Company Overview S&P Global is a leading provider of transparent and independent ratings, benchmarks, analytics, and data to the capital and commodity markets worldwide. With more than a century of trust behind its brands, S&P Global plays a foundational role in the global financial system, transforming data into Essential Intelligence® that enables companies, governments, and individuals to make decisions with conviction. The firm is executing a multi‑year enterprise transformation focused on three strategic pillars: ADVANCE Market Leadership, EXPAND High‑Growth Adjacencies, and AMPLIFY Enterprise Capabilities & AI. This strategy is reshaping how S&P Global operates—scaling enterprise platforms, accelerating innovation, simplifying operating models, and embedding AI across products, workflows, and internal processes. At the same time, S&P Global’s competitive advantage increasingly rests on the...

About the Role: Grade Level (for internal use): 13 The Team: Enterprise Solutions Revenue team is an ambitious, fast paced group that focuses on solutions-based selling in order to maximize our client experience. We operate in a high growth industry with a lot of investment and evolving product set to meet client’s changing needs. Responsibilities and Impact: We are seeking an experienced salesperson to join our team and drive the sales of our loan management and administration software and services. The ideal candidate will have a strong background in sales, with experience in selling software solutions and services. Additionally, a deep understanding of loans, Collateralized Loan Obligations (CLOs), and private credit is essential to succeed in this role. The successful candidate will be responsible for identifying and pursuing new business opportunities, building and maintaining client relationships, and achieving sales targets. Identify and pursue new...

About the Role: Grade Level (for internal use): 12 The Team: Enterprise Solutions Revenue team is an ambitious, fast paced group that focuses on solutions-based selling in order to maximize our client experience. We operate in a high growth industry with a lot of investment and evolving product set to meet client’s changing needs. Responsibilities and Impact: We are seeking an experienced salesperson to join our team and drive the sales of our loan management and administration software and services. The ideal candidate will have a strong background in sales, with experience in selling software solutions and services. Additionally, a deep understanding of loans, Collateralized Loan Obligations (CLOs), and private credit is essential to succeed in this role. The successful candidate will be responsible for identifying and pursuing new business opportunities, building and maintaining client relationships, and achieving sales targets. Identify and pursue new...

About the Role: Grade Level (for internal use): 13 The Team: This is a Senior Sales appointment in S&P Global’ s NY office Sales Team with responsibility for supporting the sales business development and account management for our Regulatory trade and transaction Reporting global service. This position will be in New York with a focus on identifying, qualifying, and closing new opportunities. Responsibilities and Impact: The successful candidate will have broad experience in financial markets, a proven track record selling financial software (Listed Futures, OTC Trade Processing and Regulatory Reporting preferred), account management, and the ability to manage complex relationships. Expertise in Regulatory Trade and Transaction Reporting (EMIR, Mifid, SFTR, SEC, CFTC, Canada) is a plus. Expertise in Solution Selling is a must have and some consulting experience would be a plus. Development and execution of sales plans with assigned quota Direct sales of...

About the Role: Grade Level (for internal use): 11 The Team:     Credit Ratings is an integral part of the Global Ratings Services team,  comprising  a diverse group of 1,400 analysts spread across key financial hubs worldwide. We are dedicated to delivering high-quality insights and exceptional client service across all industry sectors.        The successful candidate will join the S&P Global Ratings’ Sovereign and International Public Finance (IPF) ratings team and work closely with the Chief Analytical Officer, Head of Sovereign and Multilateral Institutions Ratings, the Sector Leads and Chairs of the Global, Sovereign and regional   IPF “ Analytical Oversight and Consistency Councils” (AOCCs).   The team manages high-profile government and public sector related credits, including multilateral financial institutions.   It assigns and monitors ratings,   maintains   high-quality analytical work, communicates with the...

About the Role: Grade Level (for internal use): 12 S&P Global The role: Lead, IT Service Operations The location: Dalas, TX (hybrid - 2 days onsite per week) Role & Responsibility Summary:                                                                                                                 As a Cloud Engineer , you’ll be an integral part of our global team of Cloud Engineers to help manage client & internal environments hosted in AWS for our enterprise-grade applications in the Corporate Actions & Custody domain. The team is responsible for all the infrastructure and automation required to support continuous integration and continuous delivery both for client cloud (UAT and Production) environments and internal environments We foster an open, inclusive environment where all perspectives are valued. Our team is focused on driving innovation, leveraging cutting-edge AI technologies, and maximizing engineering efficiency...

About the Role: Grade Level (for internal use): 11 The Team:   Credit Ratings is an integral part of the Global Ratings Services team,  comprising  a diverse group of 1,400 analysts spread across key financial hubs worldwide. We are dedicated to delivering high-quality insights and exceptional client service across all industry sectors.        The Infrastructure & Project Finance practice provides credit analysis on essential, long-lived assets and ring-fenced project financings—assessing contractual frameworks, demand and operating risks, sponsor strength, financial flexibility, and resilience under stress. The team’s work supports capital formation for critical infrastructure and helps the market understand fast-evolving subsectors such as data centres and digital infrastructure.        The North American Regulated Utilities team covers a portfolio of   Investor-Owned   Utility companies, including large electric...

About the Role: Grade Level (for internal use): 12 Key Responsibilities Strategic Client Ownership Serve as the primary relationship lead for Global Strategic Accounts in the Americas, with a focus on the firm’s largest ETF client relationships using our index IP. Develop and execute long‑term account strategies aligned with client objectives, asset growth goals, and firm‑wide commercial priorities. Function as a trusted advisor to senior client stakeholders, including investment, product, and distribution leadership. Serve as a trusted advisor on ETF market trends, index-based product positioning, and ecosystem dynamics. Tactical Quarterback & Execution Leadership Lead day-to-day coordination of active initiatives including: Product enhancements (methodology changes, communications, timelines, approvals). New product pitches and commercialization planning (concept shaping, differentiators, feasibility). Commercial reviews, pricing discussions, and...

About the Role: Grade Level (for internal use): 16 The Role: Global Head of Cloud & Infrastructure Responsibilities and Impact: Lead S&P Global's Cloud & Infrastructure organization, overseeing cloud platforms, networks, observability, forward deployment engineering, enterprise architecture, and AI foundations across all global business divisions Architect and operate S&P Global's hybrid, multi-cloud estate across Google Cloud, AWS, and Azure with 24×7 reliability, elastic scale, and optimized cost, performance, and sustainability metrics Engineer resilient global networks spanning cloud interconnect, data centers, campus and branch locations, modernizing WAN edge to SASE/SSE while embedding zero trust architecture for market-data and trading workloads Industrialize foundational GenAI capabilities enterprise-wide, building scalable AI-ready data platform foundations while strengthening trust, safety, and observability for agentic AI at scale...

About the Role: Grade Level (for internal use): 12 S&P Global Market Intelligence The role: Manager, IT Service Operations The Location: NYC (hybrid 2 days per week onsite) We are seeking an experienced and highly motivated Global Fixed Income Service Management Technical Manager with a minimum of 12 years of experience to lead the application support and cloud operations function for Fixed Income platforms within the Markets division of Enterprise Solutions. This role is primarily based in New York City. The role is responsible for overseeing global 2nd line application support, cloud infrastructure operations, platform stability, incident response and tracking, and operational governance across multiple business-critical Fixed Income platforms. The successful candidate will lead a global Service Management organization supporting highly available, real-time trading and workflow applications utilized by financial institutions worldwide. This...

About the Role: Grade Level (for internal use): 11 Job Description The Team: The Cyber Fusion Center protects the business by fusing threat intelligence, monitoring, detection engineering, and response into one proactive, intelligence-led defense capability that breaks down silos to reduce risk and strengthen security across the enterprise. The team prioritizes collaboration, continuous learning, and innovation, with shared ownership of outcomes and a supportive learning mindset during high-pressure situations. You'll work in a hands-on, build-driven environment with strong team collaboration, rapid learning through real use cases, and clear opportunities to mature automation across the security program. Responsibilities and Impact: Architect and develop SOAR playbooks and automated workflows to streamline incident triage, containment, and remediation processes, directly improving SOC efficiency and reducing mean time to response Build and maintain secure...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...