102 customer experience coor jobs found in New York

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external...

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external...

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external...

About the Role: Grade Level (for internal use): 09 About S&P Global Mobility S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company. For more information, visit www.spglobal.com/mobility .  As a Software Engineer based out of our New York City Headquarters, you will work with a team that is composed of highly skilled and supportive individuals, with each engineer contributing uniquely to serve our U.S.-based car dealers and manufacturers. The development team oversees and takes ownership of the entire software development life cycle.   A successful Software Engineer will:  Take ownership of assigned deliverables, both in terms of timeliness and software quality.  Develop new software, and enhance existing software, to high standards. Adhere to best practices that enhance user experience, usability, scalability, performance and security.  Learn about various components owned by the team and...

About the Role: Grade Level (for internal use): 12 The Team: The Index Engineering team is responsible for prototyping, building, and launching indices across various asset classes. The team is responsible for the full lifecycle of the index development process as well as interfacing with clients, and internal stakeholders to ensure successful product delivery. This role provides an opportunity to understand and implement cutting edge index products.  This role will offer the opportunity to connect with stakeholders from all aspects of SPDJI’s business and a direct connection to a wide variety of client and product types. This role allows to work with a highly collaborate and creative global team of financial engineers for continuous learning and person growing. Responsibilities and Impact: Index Engineering is a global team responsible for developing and launching indices at S&P Dow Jones Indices. This role encompasses full lifecycle of index...

As an Account Services Representative, you are responsible for maintaining all aspects of account management while providing timely and accurate information to the sales team and to the client. This involves working with multiple departments such as Advertising Sales, Inventory, Strategic Planning, Commercial Operations, Finance and Billing. Duties and Responsibilities Client Service: Responsible for maintaining and monitoring all upfront and scatter deals in order management system Develop strong understanding of our products and capabilities to better develop solutions for advertisers Serve as the first line of contact with internal and external entities to ensure proper maintenance of advertisers’ schedules Support and enhance agency relationships by monitoring requests and ensuring commercial spots are booked according to guidelines Deal Maintenance and Stewardship: Schedule commercials and coordinate client brand allocations, reconcile account discrepancies,...

About the Role: Grade Level (for internal use): 14 The Team Join a collaborative and innovative team dedicated to advancing Private Markets technology. We value subject matter expertise, strategic thinking, and a passion for driving business growth. Our culture emphasizes leadership, accountability, and continuous improvement. Responsibilities and Impact Lead the iLEVEL business, driving financial results and overseeing P&L management. Develop and execute go-to-market strategies to expand market presence and revenue. Guide product development, ensuring alignment with client needs and industry trends. Serve as a subject matter expert in Private Markets operations, including portfolio monitoring and valuations. Build and mentor a high-performing team, fostering professional growth and collaboration. Engage with global clients and stakeholders, providing thought leadership and market insights. Compensation/Benefits Information S&P...

Kensho is S&P Global’s hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more. At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful. Applicants must be authorized to work in the U.S. without current or future visa sponsorship....

About the Role: Grade Level (for internal use): 15 About the Role: The Team: The Market Intelligence Finance and Operations (“F&O”) team is 150+ professionals across the world and is responsible for the financial operations, program management and executive support for the division.  The VP, MI Commercial Finance, Commercial Analytics & Business Partnering reports to the CFO of Market Intelligence, sits on the F&O Leadership team and oversees 40 professionals who support the Market Intelligence Revenue and Marketing Teams, across all our products, including incentive design and partnership around commercial operations. What’s In It for You : Become a leader in the Market Intelligence division and gain exposure to senior management by delivering business critical thought leadership and insights. Develop deep and wide expertise across all facets of S&P Global Market Intelligence, including central functions, product, and commercial. Grow and...

About the Role: Grade Level (for internal use): 05 About the Role: Join S&P Global’s People Team as a People Intern and gain hands-on experience supporting HR operations and projects that impact our global workforce. The Team: Our People function is dedicated to fostering a workplace where every employee can thrive. We are committed to attracting, developing, and retaining top talent while creating an environment that encourages collaboration, innovation, and professional growth. We empower our employees through comprehensive training programs, mentorship opportunities, and a strong emphasis on work-life balance. Responsibilities and Impact: You will have the opportunity to enhance your skills and build your network by working on a global scale across the People Team. Collaborate with People Partners, Centers of Excellence, and other stakeholders to support HR initiatives and operational priorities. Assist operations and project teams in implementing...

Kickstart your career at NBCUniversal with a high-impact role that keeps the business moving! As a Digital Billing Specialist, you'll be responsible for providing seamless invoicing support and billing reporting for NBCUniversal’s digital properties. You will coordinate the invoice process & status management in alignment with our clients’ expectations, making sure brands get the visibility they deserve! In this role, you’ll be collaborating with Sales, Strategic Planning, Ad Operations, and the Finance Billing teams, all while gaining invaluable industry experience in digital media! Work with account executives, digital planners & campaign managers to understand client billing requirements and to provide actualized flight delivery, ensuring each campaign runs smoothly Manage billing dashboards for multiple campaigns, keeping internal teams aligned on status Handle custom reporting requests Partner with campaign managers and the finance billing team to ensure...

About the Role: Grade Level (for internal use): 14 Job Title: Senior Revenue Go-To-Market and Technical Solution Lead Role Summary The Sr. Revenue Technical Solution Architect (Sr. RTSA) partners closely with Sales, Account Management, Product, Technology and our Enterprise Data Organization to lead technical discussions with clients and architect end-to-end solutions that  drive deal velocity, deal size, win rates and retention. This senior role sits at the intersection of customer business challenges, product capabilities, technical strategy and solution selling— translating business outcomes into scalable solutions and serving as a trusted technical advisor in high value, strategic and complex sales opportunities. Primary Focus Lead the GTM function within the revenue organization to ensure we are supporting growth strategy through solution narratives, value propositions and packaging Lead solution architecture for complex engagement and opportunities by...

Kensho is S&P Global’s hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more. At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful. Role Overview We are seeking experienced Investment Banking professionals to serve as...

Kensho is S&P Global’s hub for AI innovation and transformation. With expertise in machine learning, natural language processing, and data discovery, we develop and deploy novel solutions to innovate and drive progress at S&P Global and its customers worldwide. Kensho's solutions and research focus on business and financial generative AI applications, agents, data retrieval APIs, data extraction, and much more. At Kensho, we hire talented people and give them the autonomy and support needed to build amazing technology and products. We collaborate using our teammates' diverse perspectives to solve hard problems. Our communication with one another is open, honest, and efficient. We dedicate time and resources to explore new ideas, but always rooted in engineering best practices. As a result, we can innovate rapidly to produce technology that is scalable, robust, and useful. Role Overview We are seeking experienced Equity Research professionals to work as domain...

As an Account Services Representative, you are responsible for maintaining all aspects of account management while providing timely and accurate information to the sales team and to the client. This involves working with multiple departments such as Advertising Sales, Inventory, Strategic Planning, Commercial Operations, Finance and Billing. Duties and Responsibilities Client Service: Responsible for maintaining and monitoring all upfront and scatter deals in order management system Develop strong understanding of our products and capabilities to better develop solutions for advertisers Serve as the first line of contact with internal and external entities to ensure proper maintenance of advertisers’ schedules Support and enhance agency relationships by monitoring requests and ensuring commercial spots are booked according to guidelines Deal Maintenance and Stewardship: Schedule commercials and coordinate client brand allocations, reconcile account discrepancies,...

About the Role: Grade Level (for internal use): 10 The Team Control Room operates within the Compliance Monitoring and Exams pillar of S&P Global’s Ratings Risk and Controls department. The team applies standardized monitoring and surveillance protocols to prevent or manage conflicts of interest and protect confidential and/or material non‑public information collected or generated as part of credit rating activities. Team members demonstrate initiative by connecting their daily surveillance work to broader organizational priorities and contribute to maintaining ethical firewalls across the firm. What You Stand to Gain Exposure to global compliance risk management, regulatory frameworks, and regulatory technology. Opportunities to develop analytical and reporting capabilities using business intelligence tools. Experience applying compliance controls that directly support Ratings’ regulatory obligations and reputational risk mitigation. Growth in...

About the Role: Grade Level (for internal use): 09 The Role: CREDit Graduate Program Analyst – Americas Public Finance Grade (for internal applicants only): 9  Program Overview:   When you join S&P Global Ratings, you join one of the world's leading providers of independent credit risk research and benchmarks. You are part of a team that produces high quality fundamental research based on established criteria.  Our CREDit Graduate Program is a two-year training and development opportunity with our next intake joining us in September 2026. CREDit Program Analysts are hired for a specific practice; however, you are expected to transition between practices as dictated by business demands. In your first year CREDit analysts focus on acquiring skills and knowledge from your home practice. In your second year CREDit analysts gain exposure to other practices through a mix of classroom training and small projects or short-term secondments. All analysts combine...

About the Role: Grade Level (for internal use): 11 The Team: S&P Global Ratings' Structured Finance Ratings practice is a leader in providing credit ratings and opinions for securitizations backed by diverse ABS assets. Our team operates in a collegial culture with exceptional opportunities for professional development and career growth, focusing on facilitating capital market growth while maintaining analytical excellence. The Impact: As a Senior Analyst in our ABS Structured Finance Ratings team, you will play a critical role in evaluating credit risk and providing market-leading ratings opinions that help shape global capital markets. Your analytical expertise will directly influence investment decisions and contribute to the integrity of the structured finance marketplace. What's in it for you: Work alongside industry-leading professionals in structured finance and gain deep expertise in ABS securitizations Access exceptional professional...

About the Role: Grade Level (for internal use): 11 The Team: S&P Global Ratings' engineering team is at the forefront of developing innovative content management and publishing platforms that leverage cutting-edge technologies including web applications, data pipelines, machine learning, and multi-cloud architectures. We are a dynamic, passionate group that values technical excellence and self-driven professionals who thrive on solving complex challenges. Our team culture emphasizes innovation and collaboration as we build next-generation technology solutions that power global financial markets. Responsibilities and Impact: End-to-End Development: Lead the complete software development lifecycle (SDLC), encompassing architecture, design, development, testing, deployment, and support of technology solutions. Agile Practices: Actively participate in all Agile ceremonies, ensuring adherence to best practices and fostering a culture of continuous improvement....

About the Role: Grade Level (for internal use): 11 The Team: The Fixed Income Pricing and Reference Data team delivers independent pricing datasets, analytics, and reference data products across global credit markets, including CDS, syndicated loans, bonds, curves, and securitized products. Operating at the intersection of markets, data, and technology, the team combines deep asset class expertise with scalable data and analytics solutions to support institutional workflows. We value transparency, data integrity, and a strong client-first mindset in a collaborative, high-performance environment. Responsibilities and Impact: Lead the development and enhancement of loan pricing products, including independent bid/offer pricing, dealer-contributed inputs, evaluated pricing methodologies, and liquidity measures across global leveraged loan markets Drive the evolution of pricing methodologies and product capabilities by working closely with pricing, quantitative,...

About the Role: Grade Level (for internal use): 05 Our Internship Program: The S&P Dow Jones Indices intern program is a three-month, full-time position beginning around June 2026. The program seeks to attract high achievers from a diverse pool of undergraduate and postgraduate institutions. As an intern, you will get exposure to several teams within the S&P Dow Jones Indices Operations Group. Exceptional learning agility, time management, and analytical skills are necessary for your success. You will be able to apply your skills to real-world industry scenarios, gain experience in communicating in a professional environment and contribute to key projects that are critical to the calculation of S&P Dow Jones Indices. Interns have the opportunity to assist S&P Dow Jones Indices with achieving its mission to provide benchmarks that accurately gauge the markets and help institutions and individuals make well-informed decisions.Interns will also be provided...

About the Role: Grade Level (for internal use): 11 About the Role: The Team:   In this role, you’ll plan an integral part of S&P’s Global Equity Compensation team.  The role will be primarily responsible for assisting in daily administration of S&P’s Global Equity Compensation plan, as well as operating cross functionally with other areas of the business, including but not limited to Payroll, Legal, Finance and Treasury teams.  Excellent communication, strong interpersonal skills, project management abilities and the ability to be a team player are key attributes for success in this role.  This role will report to the Director of Equity Compensation Strategy & Operations. Responsibility and Impact: The position is responsible for administering all aspects of S&P Global Inc. long-term incentive compensation programs including cash-based and stock-based awards for our employees.  This includes compliance, reporting and education for...

About the Role: Grade Level (for internal use): 12 The Team: The U.S. Structured Credit - CLO team is part of the broader Structured Finance Group at S&P Global Ratings. The team assigns and monitors credit ratings for securitizations backed by broadly syndicated or middle market corporate loans. The practice provides credit ratings of structured products that are backed by pools of assets, mainly focused on Collateralized Loan Obligation (CLO) transactions. The Impact: As an Associate Director, you will be an integral part of the analytical team, responsible for cash flow modeling and transaction document analysis in support of new issue ratings and surveillance of CLO transactions. You will review documents as they pertain to our CLO criteria and conduct cash flow analyses to stress test the structures and enhancement levels under various economic scenarios. You will also participate in credit rating committees and interact with bankers, issuers and investors...

About the Role: Grade Level (for internal use): 11 The Role As a Cyber Incident Response Analyst, you will be part of the Cyber Defence team that develops and oversees the company's security program, ensuring S&P Global is protected from existing and emerging threats. In close partnership with Security Operations and Threat Intelligence, you will detect, analyze, and decisively respond to security incidents, enrich investigations with timely intelligence, and help drive proactive defences. While based in the UK, you will support response and intelligence needs globally. Candidates should have a genuine interest in cyber security and a strong grasp of attacker tactics, techniques, and procedures (TTPs). This role requires a detail-oriented, critical thinker who understands how adversaries exploit systems, networks, and people—and how to respond. Experience applying threat intelligence to investigations and to improve detections is highly desirable. Primary...