35 customer experience coordinator jobs found in New York

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

About the Role: Grade Level (for internal use): 09 The Team: The Fixed Income & Municipals Commercial team is responsible for driving growth, client engagement, and adoption across S&P Global Market Intelligence's Primary Markets workflow solutions. Our products support many of the world's leading banks, issuers, investors, and municipal market participants through mission-critical technology used in the primary issuance process. You will join a dynamic and entrepreneurial team focused on expanding adoption across S&P Global Market Intelligence’s primary markets workflow solutions, including our growing suite of workflow automation and AI-enabled capabilities. The team works closely with Product, Client Success, Engineering, Marketing, and Sales to help clients modernize their issuance workflows and maximize value from S&P Global’s interconnected ecosystem. Responsibilities and Impact: This role offers an opportunity to contribute directly to the...

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external...

About the Role: Grade Level (for internal use): 13 About the Role:  S&P Dow Jones Indices is the largest global resource for essential index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based on our indices than products based on indices from any other provider in the world. Since Charles Dow invented the first index in 1884, S&P DJI has been innovating and developing indices across the spectrum of asset classes helping to define the way investors measure and trade the markets.   The Team: Join a Best-In-Class Global Legal, Compliance, Risk & Government Affairs Team committed to delivering timely, practical and actionable advice to advance our business and safeguard our reputation, people and assets. Thie position reports to the Associate General Counsel and Managing Director for the Americas. The team provides legal...

Job Posting Title: Specialist, Client Services Req ID: 10155624 Job Description: The Client Services team is responsible for day to day operations and management of leased and owned facilities, ensuring business is conducted in a clean, safe and efficient work environment and that the value of the Company’s physical assets is protected and enhanced. Required Responsibilities Support the Manager, Client Services with a primary focus on food and beverage operations across onsite cafés and service areas. Serve as a key liaison between internal stakeholders and food service vendors, including Starbucks, to support daily operations, administrative needs, and kitchen maintenance/repair coordination. Supervisor must have experience with subsidy review, budget management, and forecasting Maintain an active onsite presence to oversee café operations (e.g., Hyperion Café and Starbucks), including monitoring customer flow, queue management, seating availability, and overall...

About the Role: Grade Level (for internal use): 11 The Team:     Credit Ratings is an integral part of the Global Ratings Services team,  comprising  a diverse group of 1,400 analysts spread across key financial hubs worldwide. We are dedicated to delivering high-quality insights and exceptional client service across all industry sectors.        The successful candidate will join the S&P Global Ratings’ Sovereign and International Public Finance (IPF) ratings team and work closely with the Chief Analytical Officer, Head of Sovereign and Multilateral Institutions Ratings, the Sector Leads and Chairs of the Global, Sovereign and regional   IPF “ Analytical Oversight and Consistency Councils” (AOCCs).   The team manages high-profile government and public sector related credits, including multilateral financial institutions.   It assigns and monitors ratings,   maintains   high-quality analytical work, communicates with the...

About the Role: Grade Level (for internal use): 12 Key Responsibilities Strategic Client Ownership Serve as the primary relationship lead for Global Strategic Accounts in the Americas, with a focus on the firm’s largest ETF client relationships using our index IP. Develop and execute long‑term account strategies aligned with client objectives, asset growth goals, and firm‑wide commercial priorities. Function as a trusted advisor to senior client stakeholders, including investment, product, and distribution leadership. Serve as a trusted advisor on ETF market trends, index-based product positioning, and ecosystem dynamics. Tactical Quarterback & Execution Leadership Lead day-to-day coordination of active initiatives including: Product enhancements (methodology changes, communications, timelines, approvals). New product pitches and commercialization planning (concept shaping, differentiators, feasibility). Commercial reviews, pricing discussions, and...

About the Role: Grade Level (for internal use): 12 S&P Global Market Intelligence The role: Manager, IT Service Operations The Location: NYC (hybrid 2 days per week onsite) We are seeking an experienced and highly motivated Global Fixed Income Service Management Technical Manager with a minimum of 12 years of experience to lead the application support and cloud operations function for Fixed Income platforms within the Markets division of Enterprise Solutions. This role is primarily based in New York City. The role is responsible for overseeing global 2nd line application support, cloud infrastructure operations, platform stability, incident response and tracking, and operational governance across multiple business-critical Fixed Income platforms. The successful candidate will lead a global Service Management organization supporting highly available, real-time trading and workflow applications utilized by financial institutions worldwide. This...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

About the Role: Grade Level (for internal use): 10       The Team:  The S&P Global Ratings Event Marketing team manages more than 600 virtual and   in ‑ person   meetings, webinars, and   third ‑ party   events annually. These range from intimate 30 ‑ person roundtables to   multi ‑ day   conferences with 600+ attendees. The team partners closely with Commercial, Analytical, Market Outreach, and Marketing stakeholders to deliver   high ‑ impact ,   client ‑ centric   events that reinforce Ratings’ market leadership.   This role sits within a   fast‑moving, highly collaborative environment where autonomy, initiative, and operational rigor are essential.  The Impact:  You will serve as a trusted advisor and execution lead for event strategy and delivery across assigned sectors. This includes guiding stakeholders on target dates, agenda development, location   selection ,   logistics , communications, and creative...

About the Role: Grade Level (for internal use): 10 Positon: Custom Index Manager Position Description: The Data Operations Associate is responsible of the entire data lifecycle from data preparation to reporting and recognizes the interconnected nature of the data analytics and data operations. The Data Operations Associate must be able to analyze and implement complex index methodology and solve non-routine operational problems on an on-going basis and have experience and ability to interact with S&P proprietary calculation systems and work with large and complex data sets in excel. Processes automation skills and experience via coding is required. It is expected for the candidate to leverage coding skills to be able to improve velocity, reliability, and quality of data operations and analytics. As part of the responsibilities, the Data Operations Associate follows a methodology to select and weight index constituents and to maintain indices on a daily basis...

You will be responsible for improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. You will work on multiple projects and new product builds, and be an active participant in planning sessions to analyze technical requirements and perform manual and automation testing. You  will play a key role performing user story scope and end-to-end validations. You will work on User Acceptance Testing in accordance with approved test plans and research unexpected results, on-going Agile project review and training to ensure positive customer experience and outcome.  Job Responsibilities: Create automation scrips, using Selenium, Cucumber framework Create automation scrips for mobile test automation using Appium Create test data for product to be tested Create test plans, create/execute test scripts, document defects, participate in defect...

About the Role: Grade Level (for internal use): 13 About the Role: The Director, People Partner will lead the People Strategy for S&P Global’s Legal, Risk, Compliance, Communications and Office of the CEO functions. These enterprise-enabling groups operate in highly complex, regulated and reputationally sensitive environments, with broad reach across the company and direct impact on how S&P Global governs, communicates, manages risk and executes strategic priorities.  This is a strategic, high-trust role for an experienced HR leader who can operate at the intersection of business strategy, organizational effectiveness, leadership advisory and enterprise transformation. The role will partner closely with senior leaders to shape and execute a people agenda that enables these functions to evolve their operating models, strengthen capability, clarify accountabilities and support transformation in 2026 and beyond.  The successful candidate will bring strong...

About the Role: Grade Level (for internal use): 12 The Team:     Structured Finance   Esoteric A BS         Credit Ratings is an integral part of the Global Ratings Services team,  comprising  a diverse group of 1,400 analysts spread across key financial hubs worldwide. We are dedicated to delivering high-quality insights and exceptional client service across all industry sectors.        The Esoteric   ABS team   assigns credit ratings to securities   backed by non-traditional   collateral like   corporate securitizations, data   centres , triple-net lease s , transpor tation   assets ,   De-Fi, etc.   by analysing underlying asset performance, structural protections, cash-flow mechanics, and downside stress scenarios .     Analysts produce opinions that help issuers and investors compare complex instruments, bringing market-relevant perspectives on topics such as...

About the Role: Grade Level (for internal use): 13 The Team: Our Portfolio Management team operates at the forefront of global financial markets, combining deep analytical expertise with innovative technology solutions to deliver world-class investment insights. As a collaborative and results-driven group, we value strategic thinking, data-driven decision making, and the ability to translate complex market dynamics into actionable portfolio strategies. The team thrives in a fast-paced environment where individual expertise contributes to collective success, and where every team member plays a crucial role in shaping investment outcomes for our global client base. Responsibilities and Impact: Lead end-to-end Investment Review Board (IRB) execution across Commercial and Analytical portfolios, ensuring executive leadership has decision-ready materials for strategic investment and prioritization decisions Drive portfolio coordination and prioritization as the...

About the Role: Grade Level (for internal use): 12 About the Role: Overview : As a member of the People Team, the Business Effectiveness Lead plays a critical role in driving execution, operational discipline, and strategic alignment across the Functional People Team and Operational Excellence agenda. The role reports to the SVP, Functional People Lead and Operational Excellence and serves as a trusted partner. This role is accountable for orchestrating priorities, driving alignment, and leading delivery of a complex portfolio of initiatives, ensuring high-quality delivery across people initiatives and operates with clarity, focus, and strong execution discipline in support of enterprise transformation priorities.  Responsibilities & Impact:   Operating Rhythm Support  Lead the end- to–end operating cadence for the team, ensuring clarity of priorities, sequencing, and accountability.   Drive and shape the SVP agenda, ensuring focus on the highest impact...

About the Role: Grade Level (for internal use): 12 The Team:   Credit Ratings is an integral part of the Global Ratings Services team,   comprising   a diverse group of 1,400 analysts spread across key financial hubs worldwide. We are dedicated to delivering high-quality insights and exceptional client service across all industry sectors.      S&P Global Rating’s North America infrastructure practice is growing rapidly, supported by a strong pipeline of new financings and refinancing activity funding a wide range of essential infrastructure. The role offers the opportunity to work on complex structures in fast growing   market segments   such as power, midstream,   refining   and   digital infrastructure   while contributing to S&P Global Ratings’ high-profile coverage of the global infrastructure sector.   Analysts will have the opportunity to use their corporate credit and project finance skills to   facilitat e   and...

About the Role: Grade Level (for internal use): 12 The Team:       Credit Ratings is an integral part of the Global Ratings Services team,   comprising   a diverse group of 1,400 analysts spread across key financial hubs worldwide. We are dedicated to delivering high-quality insights and exceptional client service across all industry sectors.        The Infrastructure & Project Finance practice provides credit analysis on essential, long-lived assets and ring-fenced project financings—assessing contractual frameworks, demand and operating risks, sponsor strength, financial flexibility, and resilience under stress. The team’s work supports capital formation for critical infrastructure and helps the market understand fast-evolving subsectors such as data centres and digital infrastructure.        The North America Infrastructure Project Finance Ratings team provides independent credit analysis and ratings on a growing...

About the Role: Grade Level (for internal use): 15 Head of Technology Risk, Governance, and Controls The Team: Digital Technology (DT) is an enterprise-shared technology organization enabling people, functions, and divisions.  We drive S&P Global to advance essential intelligence by working as trusted partners delivering secure, scalable, resilient, and innovative products and services that create value and enable superior experiences for our people and customers.    The Impact: The Head of Technology Risk and Governance works directly with the Senior Vice President, Chief Information Officer (CIO) to own the strategy and oversight of first-line risk across the broader technology organization.  The role will ensure the integrity of S&P Global systems by managing our internal controls, owning and ensuring completion of MAPs, SOX controls, any audits from a technology perspective, regulatory compliant, and our overall risk posture.  This role works in...

About the Role: Grade Level (for internal use): 10 The Team: The team is responsible for building external customer facing websites using emerging tools and technologies. The team works in a significant environment that gives ample opportunities to use creative ideas to take on complex problems for Commercial team. Responsibilities and Impact: Drive the development of strategic initiatives and BAU in a timely manner, collaborating with stakeholders Set priorities and coordinate workflows to efficiently contribute to S&P objectives Promote outstanding customer service, high performance, teamwork, and accountability Define roles and responsibilities with clear goals and processes Contribute to S&P enterprise architecture and strategic roadmaps Develop agile practices with continuous development, integration, and deployment Collaborate with global technology development teams and cross-functional teams Make meaningful contributions in...