94 customer success manager jobs found in New York

About the Role: Grade Level (for internal use): 10 The Team: The Customer Success team is a dynamic global organization where the work evolves daily. The team develops and executes data-driven processes to deliver a world-class customer experience. Your focus may include client migrations, onboarding new users, or supporting global strategic accounts across the corporate segment. Responsibilities and Impact:     Lead   proactive   and innovative customer engagement initiatives in close collaboration with   M arketing , Product,   Account Management, and Sales teams .   Cultivate strong relationships with power users and key stakeholders.   Develop specialization in key industry verticals or customer segments. Stay attuned to client business   objectives   and market trends to   identify   tailored solutions.   Deliver tailored training sessions (virtual/in-person) aligned to user roles and workflows....

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

About the Role: Grade Level (for internal use): 09 About S&P Global Mobility S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company. For more information, visit www.spglobal.com/mobility .  As a Software Engineer based out of our New York City Headquarters, you will work with a team that is composed of highly skilled and supportive individuals, with each engineer contributing uniquely to serve our U.S.-based car dealers and manufacturers. The development team oversees and takes ownership of the entire software development life cycle.   A successful Software Engineer will:  Take ownership of assigned deliverables, both in terms of timeliness and software quality.  Develop new software, and enhance existing software, to high standards. Adhere to best practices that enhance user experience, usability, scalability, performance and security.  Learn about various components owned by the team and...

About the Role: Grade Level (for internal use): 10 The Team: We are a dynamic & energetic team comprised of experienced professionals from across the Non-financial services industry all working together to achieve our revenue goals. We have an entrepreneurial spirit and value team work so being a team player is crucial in order to succeed within our organization Responsibilities and Impact: You'll be the first impression of Market Intelligence and a quarterback, leveraging resources from marketing, product, sales and relationship management teams to match our solutions and services to meet client needs.   As top of the funnel, you are essential to the organization's overall growth. We are looking for someone to grow with the company by evolving not only their sales skills, but their industry knowledge and product knowledge on market leading analytical solutions and data services.  As you grow, there are opportunities for you to transition into areas where you can...

About the Role: Grade Level (for internal use): 10 Sales Specialist (S&P Global Market Intelligence) The Role: Sales Specialist The Team: We are a dynamic & energetic team comprised of experienced professionals from across the financial services industry all working together to achieve our revenue goals. We have an entrepreneurial spirit and value team work so being a team player is crucial in order to succeed within our organization Responsibilities and Impact: You'll be the first impression of Market Intelligence and a quarterback, leveraging resources from marketing, product, sales and relationship management teams to match our solutions and services to meet client needs.   As top of the funnel, you are essential to the organization's overall growth. We are looking for someone to grow with the company by evolving not only their sales skills, but their industry knowledge and product knowledge on market leading analytical solutions and data...

We are building the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical problems in operations at the huge scale of the world’s largest bank. As an AI Product Manager at the Corporate and Investment Banking operations team, you will leverage your AI and leadership expertise to set strategy and lead researchers, engineers, and designers building agentic AI pipelines and orchestrations to automate bank operations and workflows.   The AI team for Corporate and Investment Banking operations is transforming the bank by leveraging the latest advancements in agentic AI and LLMs. This is a high-visibility role, positioned at the intersection of product strategy, AI development, and enterprise-level operational workflows.    Job responsibilities Identify how AI can impact top-line business metrics. Translate user and business needs into strategy and actionable requirements, Write and own Roadmaps and Product Requirements...

We are building the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical problems in operations at the huge scale of the world’s largest bank. As a Product Manager in Corporate and Investment Bank operations team, you will leverage your AI and leadership expertise to set strategy and lead researchers, engineers, and designers building agentic AI pipelines and orchestrations to automate bank operations and workflows.    The AI team for Corporate and Investment Banking operations is transforming the bank by leveraging the latest advancements in agentic AI and LLMs. This is a high-visibility role, positioned at the intersection of product strategy, AI development, and enterprise-level operational workflows.    Job responsibilities Develops a product strategy and product vision that delivers value to customers Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap...

Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences. As a Strategy Associate in Personalization & Insights (P&I) team, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences. As a Strategy Associate you will help lead project teams...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...

About the Role: Grade Level (for internal use): 10 About The Role: Divisional Account Manager The Team: This is an exciting opportunity to join the Traditional Asset Management Account Manager Team, a focused and dynamic team building on the last few years significant growth and product development within Market Intelligence.  You will be working along-side sales experts as part of a team delivering strong net growth rates and referring and assisting in the closing of new business. Responsibilities and Impact: The Account Management team is a significant contributor to the overall growth of the Market Intelligence (MI) Division. The D&R and RVS product suites are a critical piece of this growth story.  We are at the forefront of solving new challenges for clients as the market and regulatory landscape continues to change. Meet individual growth goal / quota which can be achieved through: Renewing and growing a book of existing subscriptions....

About the Role: Grade Level (for internal use): 12 The Team: Our Account Management team is at the forefront of client relationship excellence, working collaboratively across global markets to ensure our enterprise clients maximize the value of our solutions. We pride ourselves on being strategic partners rather than just service providers, fostering a culture of proactive problem-solving and continuous learning. The team values building long-term relationships, embracing a global mindset, and driving measurable business outcomes for both our clients and the organization. Responsibilities and Impact: Serve as the primary point of contact for assigned enterprise accounts, building and maintaining strong relationships with key stakeholders and decision-makers Develop and execute strategic account plans to drive revenue growth, identify expansion opportunities, and ensure high client satisfaction and retention rates Collaborate with cross-functional teams including...

About the Role: Grade Level (for internal use): 12 The Team: The Regulatory & Compliance Commercial team focuses on driving growth and expanding our solutions to effectively address our customers' evolving needs. By prioritizing creativity and agility, we approach problems with an open mind and adapt to fast-paced environments, making informed decisions that enhance our effectiveness. Collaboration and a client-centric approach are fundamental to our culture, enabling us to work efficiently with stakeholders to deliver exceptional service and foster long-term partnerships. Responsibilities and Impact: We are seeking a dynamic and innovative leader, with experience within Investment Banking, Financial Services and/or Software to drive engagement and business success across our Counterparty Manager product suite, which includes solutions such as CLM Pro, Document Solutions, Managed Services and Entity Data. This individual will be responsible for fostering...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

About the Role: Grade Level (for internal use): 09 Salesforce Developer - Mobility   About S&P Global Mobility S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company. For more information, visit www.spglobal.com/mobility .  ​ automotiveMastermind is seeking a detail-oriented, hands-on Salesforce Developer in our New York Headquarters, to join our dynamic team. In this role, you will manage day-to-day Salesforce development and collaborate with cross-functional teams to design scalable solutions, optimize business processes, and our customer-facing operations run seamlessly. This position is critical to maintaining system integrity while driving enhancements that improve efficiency and user experience. Ideal Candidate: Our Salesforce environment is central to the company’s mission-critical operations. The ideal candidate is a strategic problem solver who thrives on designing solutions for complex...

About the Role: Grade Level (for internal use): 09 The Role:   The Impact: Our Chief Technology and Transformation Officer organization drives S&P Global's digital evolution, fostering a culture of innovation and client-first thinking while delivering transformative technology solutions. The team values strategic partnership, operational excellence, and forward-thinking approaches that enable business growth and enhance employee productivity. As a collaborative and dynamic group, we prioritize integrity, discovery, and partnership while supporting leaders who shape the future of financial intelligence and technology at a global scale. What’s in it for you:  You will be a critical, day-to-day partner to the Chief Technology and Transformation Officer, directly contributing to the success of our technology transformation initiatives. You will optimize leadership effectiveness by providing personalized and anticipatory administrative support in a dynamic,...

About the Role: Grade Level (for internal use): 12 The Team: The S&P Global Ratings Commercial Team is responsible for optimizing relationships and commercial outcomes with a broad set of clients in the U.S. We are a collaborative team that develops solutions to help clients navigate complex business challenges. We focus on relationship management and business development, and we value intellectual curiosity, strategic thinking, and strong partnership. We leverage our proprietary methodologies and cutting-edge technologies to provide unparalleled client engagement and solutions.   What You Stand to Gain: Direct client access to capital markets executives at many of the world's largest and most sophisticated debt issuers. Sector and client immersion, build familiarity with assigned sectors, issuer business models, and financing strategies to elevate day-to-day coverage and executive-level discussions. Ratings and enterprise knowledge—develop a strong...

About the Role: Grade Level (for internal use): 11 The Role:  Product Manager, Private Markets Product Team S&P Dow Jones Indices is a leading provider of iconic and innovative index solutions, bringing transparency to global capital markets. Our Private Markets initiative is at the forefront of innovation, aiming to democratize access to private equity, private credit, and real assets while introducing greater efficiency and transparency within these sectors. The Team  The Private Markets Product team is pioneering the development of index solutions within private markets, a new and innovative area. This team is dedicated to breaking new ground and finding solutions that will democratize access to private markets and enhance operational efficiency. We value creativity, collaboration, and a global mindset. Joining this team offers an exciting opportunity to be part of a transformative initiative. The Product Manager will play a key role in developing our...

About the Role: Grade Level (for internal use): 09 Office Coordinator – New York City Location: New York, New York   About S&P Global Mobility S&P Global has recently  announced  the intent to separate our Mobility Segment into a standalone public company.  For more information, visit www.spglobal.com/mobility . Position Overview The Office Coordinator serves as the primary on-site support for daily workplace operations at Mobility Global’s New York City office in Times Square. This role is responsible for helping ensure the office operates smoothly, professionally, and in alignment with company standards. This position acts as the first point of contact for employees, visitors, and vendors, while supporting workplace operations, facilities coordination, and day-to-day office needs in a fast-paced corporate environment. Core Responsibilities Front Desk & Workplace Support Serve as the primary front desk contact for employees, visitors,...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

About the Role: Grade Level (for internal use): 09 DevOps Engineer - Mobility   About S&P Global Mobility S&P Global has recently announced the intent to separate our Mobility Segment into a standalone public company. For more information, visit www.spglobal.com/mobility .  We are looking for a highly skilled DevOps Engineer to join our team and help build, scale, and maintain modern, cloud‑based infrastructure. The ideal candidate is passionate about containerized platforms, infrastructure automation, declarative deployment practices, and modern operational frameworks. You will play a key role in optimizing delivery pipelines, strengthening platform reliability, and evolving our overall cloud ecosystem. Key Responsibilities Design, build, and maintain highly available, scalable, and secure cloud infrastructure. Manage and optimize container orchestration environments, including networking, security, and workload scheduling. Implement and...

This is your opportunity to join AXIS Capital – a trusted global provider of specialty lines insurance and reinsurance.  We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture.  As a member of AXIS, you join a team that is among the best in the industry. At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.  All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil...

About the Role: Grade Level (for internal use): 13 About the Role/The Team:  The Esoteric ABS team within the Structured Finance practice provides credit ratings and opinions for securitizations backed by a wide variety of nontraditional assets. In this role, the Director will be responsible for leading and owning the end-to-end rating process, demonstrating strategic perspective and leadership in research, cash flow, credit, and structural analytics, as well as client-facing activities for new issue ratings and surveillance of Esoteric ABS transactions. The Director is expected to set a high standard for collaboration, adaptability, and innovation within the team. What’s in it for you: This is a great opportunity to build a career in finance markets with one of the leading providers of financial market intelligence. We are looking for an individual with a dynamic and proactive personality who has an analytical mindset and is always thinking outside the box. The...

About the Role: Grade Level (for internal use): 12 The Team: The Index Engineering team is responsible for prototyping, building, and launching indices across various asset classes. The team is responsible for the full lifecycle of the index development process as well as interfacing with clients, and internal stakeholders to ensure successful product delivery. This role provides an opportunity to understand and implement cutting edge index products.  This role will offer the opportunity to connect with stakeholders from all aspects of SPDJI’s business and a direct connection to a wide variety of client and product types. This role allows to work with a highly collaborate and creative global team of financial engineers for continuous learning and person growing. Responsibilities and Impact: Index Engineering is a global team responsible for developing and launching indices at S&P Dow Jones Indices. This role encompasses full lifecycle of index...