25 retail customer service coordinator jobs found in New York

About the Role: Grade Level (for internal use): 08 The Team:   The Marketing Coordinator will support the marketing efforts for S&P Dow Jones Indices, playing a key role in the execution of global marketing strategies and initiatives. This position requires a proactive individual who can manage multiple projects, collaborate with cross-functional teams, and contribute to the overall marketing goals of the organization. Responsibilities & Impact: Support Marketing workstreams for a high-profile commercial initiative, helping advance key business and transformation priorities. Assist in the development and execution of global marketing campaigns and initiatives to promote S&P Dow Jones Indices products and services. Coordinate Marketing input across cross-functional teams and help ensure priorities, requirements, and next steps are clearly communicated. Maintain project materials, document Marketing processes and business needs, support readiness and...

About the Role: Grade Level (for internal use): 13 The Team: The Business Manager serves as the operating engine behind the Commercial organization, a $2 billion business at S&P Global. Reporting directly to S&P DJI Chief Commercial Officer, this individual owns the management system that keeps a large, complex, matrixed organization aligned and executing—the operating cadence, business reviews, cross-functional follow-through, priority tracking, and leadership communications. Responsibilities and Impact: The central purpose of this role is to create leverage and capacity at the top of the organization. By owning the internal management system and ensuring the business runs with discipline, the Business Manager enables the head of Commercial to spend materially more time in an external, face-of-the-business capacity—with the media, at industry events, and with our most important clients. This is a high-trust, high-visibility role at the intersection of...

About the Role: Grade Level (for internal use): 15 The Team: Index Adoption helps our clients build, position, and grow the index-linked products they take to market. The team brings together three functions under one leader. Index Investment Strategy produces the research, data, and commentary that investors, allocators, and financial intermediaries trust, and carries our voice through paid, owned, and earned media. Marketing builds interest in our indices through campaigns, content, events, and scaled engagement that reach our clients’ target audiences. The Client Solutions Group works alongside our clients' distribution teams and joins them in the field, turning interest into adoption and flows into S&P DJI-affiliated investable products. This role will lead and influence highly cross-functional, globally oriented teams focused on building scalable market development programs, deepening stakeholder relationships, and elevating S&P DJI's external voice in...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external...

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external...

About the Role: Grade Level (for internal use): 13 About the Role:  S&P Dow Jones Indices is the largest global resource for essential index-based concepts, data and research, and home to iconic financial market indicators, such as the S&P 500® and the Dow Jones Industrial Average®. More assets are invested in products based on our indices than products based on indices from any other provider in the world. Since Charles Dow invented the first index in 1884, S&P DJI has been innovating and developing indices across the spectrum of asset classes helping to define the way investors measure and trade the markets.   The Team: Join a Best-In-Class Global Legal, Compliance, Risk & Government Affairs Team committed to delivering timely, practical and actionable advice to advance our business and safeguard our reputation, people and assets. Thie position reports to the Associate General Counsel and Managing Director for the Americas. The team provides legal...

About the Role: Grade Level (for internal use): 11 The Team:     Credit Ratings is an integral part of the Global Ratings Services team,  comprising  a diverse group of 1,400 analysts spread across key financial hubs worldwide. We are dedicated to delivering high-quality insights and exceptional client service across all industry sectors.        The successful candidate will join the S&P Global Ratings’ Sovereign and International Public Finance (IPF) ratings team and work closely with the Chief Analytical Officer, Head of Sovereign and Multilateral Institutions Ratings, the Sector Leads and Chairs of the Global, Sovereign and regional   IPF “ Analytical Oversight and Consistency Councils” (AOCCs).   The team manages high-profile government and public sector related credits, including multilateral financial institutions.   It assigns and monitors ratings,   maintains   high-quality analytical work, communicates with the...

About the Role: Grade Level (for internal use): 12 Key Responsibilities Strategic Client Ownership Serve as the primary relationship lead for Global Strategic Accounts in the Americas, with a focus on the firm’s largest ETF client relationships using our index IP. Develop and execute long‑term account strategies aligned with client objectives, asset growth goals, and firm‑wide commercial priorities. Function as a trusted advisor to senior client stakeholders, including investment, product, and distribution leadership. Serve as a trusted advisor on ETF market trends, index-based product positioning, and ecosystem dynamics. Tactical Quarterback & Execution Leadership Lead day-to-day coordination of active initiatives including: Product enhancements (methodology changes, communications, timelines, approvals). New product pitches and commercialization planning (concept shaping, differentiators, feasibility). Commercial reviews, pricing discussions, and...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys...

About the Role: Grade Level (for internal use): 10       The Team:  The S&P Global Ratings Event Marketing team manages more than 600 virtual and   in ‑ person   meetings, webinars, and   third ‑ party   events annually. These range from intimate 30 ‑ person roundtables to   multi ‑ day   conferences with 600+ attendees. The team partners closely with Commercial, Analytical, Market Outreach, and Marketing stakeholders to deliver   high ‑ impact ,   client ‑ centric   events that reinforce Ratings’ market leadership.   This role sits within a   fast‑moving, highly collaborative environment where autonomy, initiative, and operational rigor are essential.  The Impact:  You will serve as a trusted advisor and execution lead for event strategy and delivery across assigned sectors. This includes guiding stakeholders on target dates, agenda development, location   selection ,   logistics , communications, and creative...

About the Role: Grade Level (for internal use): 10 Positon: Custom Index Manager Position Description: The Data Operations Associate is responsible of the entire data lifecycle from data preparation to reporting and recognizes the interconnected nature of the data analytics and data operations. The Data Operations Associate must be able to analyze and implement complex index methodology and solve non-routine operational problems on an on-going basis and have experience and ability to interact with S&P proprietary calculation systems and work with large and complex data sets in excel. Processes automation skills and experience via coding is required. It is expected for the candidate to leverage coding skills to be able to improve velocity, reliability, and quality of data operations and analytics. As part of the responsibilities, the Data Operations Associate follows a methodology to select and weight index constituents and to maintain indices on a daily basis...

About the Role: Grade Level (for internal use): 12 The Team:     Structured Finance   Esoteric A BS         Credit Ratings is an integral part of the Global Ratings Services team,  comprising  a diverse group of 1,400 analysts spread across key financial hubs worldwide. We are dedicated to delivering high-quality insights and exceptional client service across all industry sectors.        The Esoteric   ABS team   assigns credit ratings to securities   backed by non-traditional   collateral like   corporate securitizations, data   centres , triple-net lease s , transpor tation   assets ,   De-Fi, etc.   by analysing underlying asset performance, structural protections, cash-flow mechanics, and downside stress scenarios .     Analysts produce opinions that help issuers and investors compare complex instruments, bringing market-relevant perspectives on topics such as...

About the Role: Grade Level (for internal use): 13 The Team: Our Portfolio Management team operates at the forefront of global financial markets, combining deep analytical expertise with innovative technology solutions to deliver world-class investment insights. As a collaborative and results-driven group, we value strategic thinking, data-driven decision making, and the ability to translate complex market dynamics into actionable portfolio strategies. The team thrives in a fast-paced environment where individual expertise contributes to collective success, and where every team member plays a crucial role in shaping investment outcomes for our global client base. Responsibilities and Impact: Lead end-to-end Investment Review Board (IRB) execution across Commercial and Analytical portfolios, ensuring executive leadership has decision-ready materials for strategic investment and prioritization decisions Drive portfolio coordination and prioritization as the...

About the Role: Grade Level (for internal use): 12 The Team:   Credit Ratings is an integral part of the Global Ratings Services team,   comprising   a diverse group of 1,400 analysts spread across key financial hubs worldwide. We are dedicated to delivering high-quality insights and exceptional client service across all industry sectors.      S&P Global Rating’s North America infrastructure practice is growing rapidly, supported by a strong pipeline of new financings and refinancing activity funding a wide range of essential infrastructure. The role offers the opportunity to work on complex structures in fast growing   market segments   such as power, midstream,   refining   and   digital infrastructure   while contributing to S&P Global Ratings’ high-profile coverage of the global infrastructure sector.   Analysts will have the opportunity to use their corporate credit and project finance skills to   facilitat e   and...

About the Role: Grade Level (for internal use): 12 The Team:       Credit Ratings is an integral part of the Global Ratings Services team,   comprising   a diverse group of 1,400 analysts spread across key financial hubs worldwide. We are dedicated to delivering high-quality insights and exceptional client service across all industry sectors.        The Infrastructure & Project Finance practice provides credit analysis on essential, long-lived assets and ring-fenced project financings—assessing contractual frameworks, demand and operating risks, sponsor strength, financial flexibility, and resilience under stress. The team’s work supports capital formation for critical infrastructure and helps the market understand fast-evolving subsectors such as data centres and digital infrastructure.        The North America Infrastructure Project Finance Ratings team provides independent credit analysis and ratings on a growing...

About the Role: Grade Level (for internal use): 10 The Team: The team is responsible for building external customer facing websites using emerging tools and technologies. The team works in a significant environment that gives ample opportunities to use creative ideas to take on complex problems for Commercial team. Responsibilities and Impact: Drive the development of strategic initiatives and BAU in a timely manner, collaborating with stakeholders Set priorities and coordinate workflows to efficiently contribute to S&P objectives Promote outstanding customer service, high performance, teamwork, and accountability Define roles and responsibilities with clear goals and processes Contribute to S&P enterprise architecture and strategic roadmaps Develop agile practices with continuous development, integration, and deployment Collaborate with global technology development teams and cross-functional teams Make meaningful contributions in...

About the Role: Grade Level (for internal use): 12 The Team: The Index Engineering team is responsible for prototyping, building, and launching indices across various asset classes. The team is responsible for the full lifecycle of the index development process as well as interfacing with clients, and internal stakeholders to ensure successful product delivery. This role provides an opportunity to understand and implement cutting edge index products.  This role will offer the opportunity to connect with stakeholders from all aspects of SPDJI’s business and a direct connection to a wide variety of client and product types. This role allows to work with a highly collaborate and creative global team of financial engineers for continuous learning and person growing. Responsibilities and Impact: Index Engineering is a global team responsible for developing and launching indices at S&P Dow Jones Indices. This role encompasses full lifecycle of index...

About the Role: Grade Level (for internal use): 12 The Role:  Product Manager, Private Markets Product Team S&P Dow Jones Indices is a leading provider of iconic and innovative index solutions, bringing transparency to global capital markets. Our Private Markets initiative is at the forefront of innovation, aiming to democratize access to private equity, private credit, and real assets while introducing greater efficiency and transparency within these sectors. The Team  The Private Markets Product team is pioneering the development of index solutions within private markets, a new and innovative area. This team is dedicated to breaking new ground and finding solutions that will democratize access to private markets and enhance operational efficiency. We value creativity, collaboration, and a global mindset. Joining this team offers an exciting opportunity to be part of a transformative initiative. The Product Manager will play a key role in developing our...

About the Role: Grade Level (for internal use): 10 About the Role: Private Market and other Thematic Indices‘ data owner         As a Private Market Indices data owner within the Global Index Management & Production Group (IMPG), you will be responsible for preparing, validating, and ensuring the accuracy of private equity, venture capital, private debt, and real asset data ahead of scheduled index rebalances. You will work with various datasets that include valuations, holdings, and transaction records, applying rigorous validation checks against trusted reference sources.  This position is part of the Data Excellence – Fixed Income Data group, which focuses on a wide array of datasets used for the maintenance and rebalancings for S&P Private Market indices.      Responsibilities and Impact:    As the key point of accountability for private market data quality, you will work closely with internal and external data providers to...

About the Role: Grade Level (for internal use): 12 The Team:  The S&P Global Ratings Commercial team is known for its collaborative spirit, client focus, and commitment to excellence. We value innovation, integrity, and intellectual curiosity, and we partner with clients to help them navigate complex capital markets, credit, and business challenges. The team is competitive, sales-focused, energetic, and highly collaborative, with a strong emphasis on building trusted relationships across clients, intermediaries, and internal stakeholders.  What you stand to Gain:    Work directly with CFOs, Treasurers, Market Intermediaries and other senior executives across the U.S. Public Finance market.  Build deep familiarity with assigned accounts, client business models, funding needs, and decision-making dynamics to support effective day-to-day and strategic coverage.  Develop a strong understanding of the ratings business, U.S. Public Finance market trends, and the...

About the Role: Grade Level (for internal use): 15 The Team: The Software business operates in a global, highly collaborative environment, partnering across Product, Sales, Customer Experience, Operations, and Technology to shape growth strategy, go-to-market execution, and revenue expansion across the portfolio.  Our primary locations are in the US(NY), UK (London), and India (Gurgaon) with global sales coverage. Responsibilities & Impact: The Head of Software will define and execute the commercial and product strategy for the full product suite, including growth, market positioning, pricing, client engagement, and strategic investment priorities. The role acts as an enterprise leader for the portfolio, connecting market needs, client value, product direction/investment, and commercial outcomes. The successful candidate will bring deep expertise across asset servicing, post-trade ecosystems, tax processing, and regulatory reporting, with the ability to...

About the Role: Grade Level (for internal use): 13 Director, Asset Manager Sales, Multi-Asset & Options Indices Role Overview S&P Dow Jones Indices is seeking a Director, Asset Manager Sales, Multi-Asset & Options Indices to lead commercial growth across our derivative-based and multi-asset index solutions. This is a senior role within the Sales organization, designed to meet growing client demand for sophisticated index solutions for buy-side clients. The Director will combine deep technical fluency in derivatives overlays and other options- and income-based strategies with a strong commercial orientation and proven ability to originate, develop, and close complex licensing opportunities. The role will require consultative selling, senior client engagement, structured problem solving, and close collaboration with Product Management, Research & Design, Legal, Finance, and Marketing. This individual will serve as a senior sales rep, helping clients...