3 customer service jobs found in Newark

As an Executive Director, Head of Strategy & Planning for Loan & Agency and Specialty Operations, you will sit at the center of how Operations sets direction and delivers outcomes. Reporting to the Operations Head, you will oversee the Operations Strategy and target operating model, translating vision into measurable results through disciplined roadmaps, governance, and program execution. This is a high-impact leadership role for a strategic operator who can bring structure to complexity. Beyond execution, you will shape how the organization works and grows — driving organizational design and workforce strategy, strengthening connectivity and consistency across teams, and leading a forward-looking people agenda that builds future skills, engagement, and leadership bench strength. Job Responsibilities:  Co-lead the 3-year Operations Strategy and target operating model with the Operations Head and leadership team Embed operational risk, controls, and regulatory...

If you enjoy coordinating product initiatives and gathering strategic inputs, this opportunity is for you. Utilize your experience and analytic prowess to calculate key metrics and facilitate change in a collaborative, dynamic environment. As a Product Portfolio Operations Associate in  Market Data Services Control , you are responsible for supporting the creation of processes to ensure synergies across the broader product ecosystem. Work closely with the Product Portfolio Operations team and assist with planning, executing, and analyzing product-related projects.   Job responsibilities Supports efforts to coordinate across products to ensure delivery against business objectives Aids in collecting key inputs from across products to ensure our full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs   Calculates basic metrics for portfolio management operations   Develops change initiative materials Supports team...

Join our dynamic team where you'll play a pivotal role in providing governance and oversight of key control programs. This exciting opportunity within the Firmwide (FW) Control Management team allows you to work across a complex global organization, delivering firmwide initiatives to ensure a strong control environment and alignment with our regulatory obligations. This position offers high visibility across Control Management, with close collaboration with Technology, Risk Management, Compliance, and Legal being essential for success. As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects, and monitors operational, regulatory, and reputational risks. As an Associate in the firmwide Control Management team, reporting to the team lead, you will have the opportunity to manage risks, create impact, and contribute to the several key control programs managed by our team. These programs include New Product Assessment (“NPA”),...