8 customer experience coor jobs found in Newark

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external...

Job Classification: Investment Management - Investment Operations What You Will Do We are seeking an Associate to support the day‑to‑day operational functions of the separately managed account (SMA) platform. This role is responsible for providing end‑to‑end operational oversight for the SMA platform, ensuring accurate, timely, and well‑controlled execution across daily, periodic, and annual processes. The position supports critical functions including billing and revenue reporting, client agreements and RIA documentation, new account onboarding, custodian coordination, operational reporting, and exception management. The role partners closely with Finance, Legal, Sales, Trading, and Technology teams to resolve issues, maintain data integrity, and support platform growth, while continuously enhancing operational controls, documentation, and process efficiency. PGIM Custom Harvest, a division of the PGIM Global Wealth group, is a pioneer in the development of...

Job Classification: Operations - Insurance Operations The Disability Claims Specialist (DCS) is accountable for direct support of the Team Lead on the claim team ensuring optimal claims handling and timely, accurate decisions of the claim team. This role is part of our leadership team in the claim organization. In addition, the role requires but is not limited to the following skills: Provides guidance and technical support to the claim team to ensure, timely and accurate decision for our customers. Displays behaviors of engagement and problem solving on a consistent basis resulting in the team's increased efficiency and high quality claims management for the benefit of the overall customer experience. Demonstrated ability to deliver accurate, dependable, and trustworthy service to our customers. Demonstrated ability to lead others to improved effectiveness through coaching, feedback, and problem solving. Collaborates effectively across team and organization to...

Job Classification: Technology - Agile, Delivery, & Product Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions. Your Team As a Lead, Business Systems Analyst in GT AMFM ERM and CIO Technology Team, you will partner with product owners, tech leads, designers, engineers and delivery professionals to provide transformative self-service capabilities and financial data for developing models and enabling analytical insights that optimize Prudential's portfolio and risk management decisions using best in class technology and business solutions. You will act as the...

Job Classification: Technology - Information Security Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability, and efficiency? The Global Technology Operations team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions. Your Team & Role The Specialist, Cyber Detection Engineer will serve as a hands-on technical contributor responsible for designing and maintaining enterprise threat detection capabilities across on-prem and cloud environments. This role is focused on the continual improvement of detection capabilities, making sure they are aligned with enterprise risk and the evolving threat landscape. You will partner closely with other teams to design and...

Job Classification: Technology - Information Security Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions. Your Team & Role As a Specialist, Vulnerability Management for Cloud/Containers on the Attack Surface Management Team, you will partner with other security professionals across the Information Security Office, the Chief Technology Office, and other groups in Prudential to drive Prudential’s Cloud security efforts across the global enterprise. You will support implementation and operational best practices, while contributing to or owning deliverables and...

Job Classification: Operations - Insurance Operations The Claim Management Quality Insights Specialist plays a pivotal role in elevating disability claims performance by conducting qualitative, pattern-based reviews that extend beyond traditional transactional QR programs. This role is dedicated to independently assessing the behaviors, activities, and strategies that drive optimal claim outcomes and accelerate claim management skills across the organization—providing actionable insights, trending and analysis, and recommendations that accelerate continuous improvement across the claim organization. This will be a hybrid role based out of Newark NJ, Fort Washington, PA. or Shelton, CT. For exceptionally well-qualified candidates, Virtual working arrangement may be considered, with expectation of travel as required. Key Responsibilities Independently review a prescribed volume of long-term disability claims to assess claim management behaviors and real-world...

Job Classification: Technology - Information Security Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability and efficiency? The Global Technology team takes great pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you’ll unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions. Your Team & Role As an Application Security Specialist on the Attack Surface Management Team, you will partner with other security professionals across the Information Security Office, the Chief Technology Office, and other engineering groups in Prudential to advance Prudential’s application security program and drive Prudential’s risk reduction efforts across the global enterprise. In this role, you would be responsible for efforts to secure modern...