2 senior customer success manager jobs found in Philadelphia, PA

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued leader on the Single-Family Risk team, you will manage and oversee loan quality and compliance reviews across loan origination, property valuation, and credit underwriting. You will ensure adherence to Fannie Mae’s eligibility requirements, underwriting standards, and quality assurance processes while identifying risks related to misrepresentation and fraud. In this role, you will partner closely with internal policy, strategy, and business teams to ensure accurate reporting of credit and collateral quality, communicate loan defects to internal and external stakeholders, and support resolution of issues in collaboration with...

Work Flexibility: Field-based Key Responsibilities Engage with healthcare professionals (e.g., physicians, nurses, and wound care specialists) to promote and demonstrate wound care, skin closure, and NPWT products. Develop and execute regional plans to meet or exceed sales targets within assigned regional targets. Partner with each of your Orthopaedic Instruments sales representatives to strategize and close high-value accounts, leveraging their expertise to enhance performance. Conduct product training and in-service sessions for clinical staff to ensure effective product adoption and utilization. Maintain accurate records of sales activities, customer interactions, and pipeline progress using CRM tools. Build and maintain strong relationships with key stakeholders, establishing trust and influence to drive product adoption. Stay informed on industry trends, competitor products, and advancements in wound care and NPWT to provide expert consultation to clients....