3 retail customer service coordinator jobs found in Richmond

Senior Operations Production Coordinator - (Onsite) As a Senior Operations Production Coordinator , you will be responsible for processing items that are in accordance with Bank policy and Federal compliance. The ideal candidate will flawlessly track and document our process to ensure a positive customer experience. This individual will need excellent organizational skills and the ability to manage multiple tasks with limited supervision. Capital One’s culture provides an excellent work environment and many opportunities for professional growth. Responsibilities: Process items in accordance with Bank and Federal Policy Adhere to processing deadlines Collaborate with supporting departments to execute daily processes and operations Identify trends and defects to develop process improvements Escalate situations appropriately Location: This role is an essential position and requires onsite attendance. This team currently operates with 5 day(s) in the office...

Principal Associate, Principal Extended Ops Associate - Card Delivery Operations (Client Facing) As a Principal Associate for Card Delivery Operations , you are the operational engine bringing our business partners’ card products to reality. In this subject matter expert role, you will build and scale processes that boost efficiency, lower operational risk, and deliver seamless outcomes for our customers. You will serve as the primary integrator across stakeholders—driving accountability, securing technical readiness, and hitting critical fulfillment targets. Built for a high-performing operator with exceptional project management capability, this position demands rigorous precision and collaborative leadership. You will work side-by-side with cross-functional tech leads and external supplier managers to translate complex rollout plans into flawless execution. Key Responsibilities: Project Management & Execution Plan Execution:...

Dining Specialist, Principal Coordinator - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging...