2 retail customer service supervisor jobs found in Richmond

Sr. Learning Specialist - Commercial Bank Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from one of our Capital One hubs in Charlotte, NC,  Plano, TX,  Richmond, VA, or McLean VA.  We are seeking a proven Learning & Development team member to design, develop, and scale a modern, digital-first curriculum for our Commercial teams. In this role, you will consult directly with commercial leaders to translate business priorities into high-impact, blended learning solutions that drive measurable team performance. As a key thought partner to the business, you will drive the learning program's direction and bring big-picture innovation—including practical AI tools—to elevate how our commercial teams acquire, practice, and apply skills on the job. Additionally, you will serve as a continuous improvement driver and...

Senior Operations Production Coordinator - (Onsite) As a Senior Operations Production Coordinator , you will be responsible for processing items that are in accordance with Bank policy and Federal compliance. The ideal candidate will flawlessly track and document our process to ensure a positive customer experience. This individual will need excellent organizational skills and the ability to manage multiple tasks with limited supervision. Capital One’s culture provides an excellent work environment and many opportunities for professional growth. Responsibilities: Process items in accordance with Bank and Federal Policy Adhere to processing deadlines Collaborate with supporting departments to execute daily processes and operations Identify trends and defects to develop process improvements Escalate situations appropriately Location: This role is an essential position and requires onsite attendance. This team currently operates with 5 day(s) in the office...