29 jobs found in Richmond

Operations Associate: ATM & Cash Process, Controls & Support Team (Work from Home) As a Capital One associate supporting a Retail Bank Operations Production Team, you will be part of a talented team responsible for executing activities in a fast-paced environment. You will contribute to a customer-centric culture, drive continuous improvement, innovation and be a champion for change. An associate in this role will be expected to support operational processes while maintaining focus on risk reduction, control adherence and delivery of an exceptional customer experience.  General Responsibilities: Execute on operational processes with a high level of accuracy and efficiency as established by KPIs Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation  Support processes connected to internal and external systems leveraged across the ATM & Cash environment Review profile onboarding...

Principal Process Manager - ATM & Cash Operations (Work from Home) As a Process Manager (Principal Associate) at Capital One, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each time. The Process Manager Associate will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while strengthening your process management best practices.    We are seeking dedicated, disciplined, process professionals who excel in a team environment. This person will have excellent communication skills, attention to detail, and can adapt to change quickly. The ability to influence up is key to success in this position. This is an excellent opportunity to continue your career in the field of Process Management.    General Responsibilities:  Develop a subject matter expertise of processes connected to internal and external systems...

Work from Home - Senior Customer Service Coordinator - Partnership Servicing (Overnight) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. 23060 (Richmond, VA) 23320 (Chesapeake, VA) 33634 (Tampa, FL) 89144 (Las Vegas, NV) 75024 (Plano, TX) 19801 (Wilmington, DE)  68521 (Lincoln, NE) 56301 (St. Cloud, MN) More than just a bank, more than just a career The best people listen and then say, “How can I help?”  That’s what we do at Capital One. It’s how we take care of our customers.  It’s how we’re changing banking for good—with compassion and real solutions.  Money can be stressful; getting help shouldn’t...

Associate - Talent Acquisition Risk Operations The Talent Acquisition (TA) Risk team is part of Human Resources and includes Policy & Control Management, Quality Assurance, Candidate Integrity & Investigations, and Issue & Event Management for the Talent Acquisition organization and processes spanning the candidate lifecycle. We partner across the organization to surface problems early, contain risk before it escalates, and influence lasting solutions that enable a frictionless candidate experience. You’ll work alongside passionate teammates who are united by a commitment to process excellence, risk mitigation, and continuous improvement. As a Risk Associate, you will leverage your risk expertise to provide guidance to TA leaders and recruiters, drive project initiatives within the Risk team ensuring well managed execution and contribute to the creation of efficient processes focused on risk mitigation.   Primary Responsibilities: Manage the TA Risk...

Work Flexibility: Field-based We are seeking a dynamic and organized Clinical Sales Sales Representative to drive sales and support for our innovative wound care, skin closure, and negative pressure wound therapy (NPWT) solutions. This early-career professional will manage large territories, collaborate with senior representatives, and build trust with healthcare providers to deliver exceptional outcomes for patients and clients. If you’re passionate about clinical sales and thrive in a fast-paced, relationship-driven environment, we want to hear from you. Key Responsibilities Engage with healthcare professionals (e.g., physicians, nurses, and wound care specialists) to promote and demonstrate wound care, skin closure, and NPWT products. Develop and execute regional plans to meet or exceed sales targets within assigned regional targets. Partner with each of your Orthopaedic Instruments sales representatives to strategize and close high-value accounts, leveraging their...

Work Flexibility: Field-based Stryker   Position Title: Trauma Sales Representative       Please click the link below for more information : Why I am Rebuilding Lives Schedule & On-Call Requirements This position requires an on-call schedule, including nights, weekends, and holidays, to support trauma cases as they arise. While this level of availability is essential for the role, we understand it may not be suitable for every candidate. Candidates who choose not to pursue this position due to the on-call demands will not be negatively evaluated or penalized in future opportunities with our organization.   What you will do   As a Trauma Sales Representative, you work with a high degree of intensity and commitment to sell Stryker Trauma products that meet our customers’ needs. You are responsible for becoming the resident trauma expert as you work with a sophisticated audience of surgeons and healthcare...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.  Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! As a...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.   Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.   Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.   At Bank of America, you can build a successful career with opportunities to learn, grow, and make an...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.   We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day.  Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! As a...

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!   Job...

Work Flexibility: Field-based Stryker   Position Title:   Foot & Ankle Sales Associate     What you will do   The Foot & Ankle Sales Associate will partner closely with Sales Representative(s) in the area to quickly   learn   the medical device industry and Foot & Ankle   business, and   then contribute to the growth of that business in the assigned territory .     He/she will partner with the Sales Rep(s) in all aspects of the sales call pattern, including but not limited to, covering cases in the assigned territory, marketing and promotion of the products in the assigned accounts, building of sets, managing inventory, and, as they learn and grow, beginning to convert customers to Stryker.    Attend surgeries in which Stryker Foot & Ankle products are used, to ensure all products are available for surgeon use in each case and to instruct surgeons   regarding   product use and functionality....

Work from Home Principal Associate Risk Specialist - Channels Well Managed Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within 100 miles radius of one of the following zip codes (excluding CA) and report in person, when required, with at least 24 hours notice. 23060 (Richmond, VA) 23320 (Chesapeake, VA) 33634 (Tampa, FL) 89144 (Las Vegas, NV) 75024 (Plano, TX) 19801 (Wilmington, DE)  68521 (Lincoln, NE) 56301 (St. Cloud, MN) Role Description We are seeking a highly motivated Risk professional with excellent organizational, project & process management and communication skills. This individual will have demonstrated the ability to mine data, identify grounded problem statements and drive holistic solutions that deliver business value. In this role, you...

ATM Implementation Project Manager, Associate - Hybrid Capital One currently offers approximately 1,300 branded ATMs and 200 Teller Cash Recyclers (TCRs) within its national banking footprint with plans to continuously modernize the branch hardware fleet.  As Capital One transforms its physical presence across branch, collective and café markets, ATM, TCR and other branch hardware will continue to play a large role in meeting customer and associate transaction needs. Within the ATM & Cash organization, the ATM Implementation Team (AIT) is hiring a project professional, who also understands process improvements, that excels working autonomously and also thrives in a team environment. This person will have excellent attention to detail, analytical, influence, and communication skills, along with the ability to adapt to a fast-paced environment. The key to success in the role is the ability to manage multiple projects and processes with a keen attention to detail to...

City Experience Manager, San Francisco - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives.  From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and...

Manager, Travel Service: Velocity Black (Remote) Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our...

Payroll Tax Compliance Specialist Summary: The U.S. Payroll Tax Compliance Specialist supports the U.S. payroll tax team to deliver on critical payroll activities. These activities include, but are not limited to, keeping Capital One U.S. payroll tax accounts in good standing, timely and accurate tax setup in the Workday payroll system and ADP Smartcompliance, state/local tax account maintenance, and overall compliance with applicable laws and regulations. Responsibilities: Supports the team’s critical functions with an emphasis on creating efficiencies through continuous improvement Oversee the maintenance of all state and local tax withholding registrations and employer account numbers with the goal Analyze root cause of escalated tax notices and work with the team to develop corrective action plans. Maintain penalty and interest expense at industry leading levels Work closely with tax vendor to ensure all tax account discrepancies are...

Payroll & Tax Garnishment Supervisor Summary: The Payroll Tax & Garnishment Supervisor, in partnership with the Team Lead, supports the team to deliver on critical payroll activities. These activities include, but are not limited to, accurate tax/garnishment setup in the Workday payroll system, state/local tax account maintenance (registrations, account numbers, rates, POAs, etc.), and overall compliance with applicable laws and regulations. Additionally, the Tax & Garnishment team works closely with Capital One associates to answer questions and resolve any issues with a key focus on associate experience. Responsibilities: Supports Tax & Garnishment Team’s critical functions with an emphasis on creating efficiencies through continuous improvement While this is not a People Leader role, it is an expectation that this individual may become one in the future Creates strong working relationships with payroll partners (Benefits, Comp, etc.)...

Sr. Operations Production Coordinator - Balancer II (Essential Onsite) The Role The Evening Items Processing Senior Coordinator will ensure the day-to-day check processing is completed accurately, meets the defined deadlines, and meets or exceeds established service levels. These roles are critical to Capital One Bank in the daily processing of checks. The primary functions for this role include items processing and meeting regulatory requirements daily. Responsibilities Supports the daily deposits and withdrawals made by Capital One Bank customers by proactively identifying and correcting errors, by reviewing images and balancing files Responsible for processing items within established targets and guidelines to ensure customers get prompt and accurate access to their funds Perform research to apply transaction to the appropriate accounts in the case of misreads of missing information Responsible for approval of customer and bank adjustment...

Senior Associate, HR Delivery Capital One's Career Transition Support Center (CTSC) Team is seeking a Senior Associate to lead data and process excellence across reduction in force (RIF) events, outplacement services and severance processing and operations.  They must have the ability to leverage problem solving and communication skills to create a seamless experience for associates exiting the organization, ensure compliance with legal obligations, and manage risk through accurate data management and well-managed process execution.  Initial projects will involve establishing Business As Usual (BAU) data for the Lines of Businesses/Business Areas concerning Reduction in Force (RIF) and outplacement events. The associate will provide data inputs to our outplacement vendors and eHR partner groups and will monitor metrics to identify areas requiring process improvements within the team. Roles and Responsibilities Data collection, analysis, reporting, and process...

Financial Crimes Analyst Job Description The qualified candidate will support various Anti-Money Laundering (AML) processes for our various lines of business, which might include suspicious activity investigations, reporting, enhanced due diligence, or other AML processes. Our ideal candidate would possess AML or  investigation/research experience.  In addition, strong written communication skills are highly desired. The candidate will work closely with management to ensure critical functions are fulfilled timely and accurately. This role does not include regular supervisory responsibilities. Responsibilities: Review system generated alerts to assess presence of illicit activity that may require reporting based on Bank Secrecy Act (BSA)/AML requirements, conduct research as required, and document detailed results in written format Review system generated alerts, ad hoc alerts and departmental referrals, and address other applicable AML processes in...

Café Ambassador - Richmond The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.  The Benefits:  At Capital...