3 human resources jobs found in Richmond, VA

Principal Coordinator -HR Quality Assurance A Principal HR Quality Assurance Coordinator supports the Talent Acquisition organization at Capital One, focusing on risk mitigation and continuous improvement. This smart, talented team is responsible for partnering with the Talent Acquisition organization to continuously improve our processes and candidate experience. The qualified candidate will be responsible for performing quality assurance reviews and trend analysis, providing effective/measurable feedback, along with developing and deploying tools and training to prevent process breakdowns. Job Responsibilities: Conduct recruiting-specific quality assurance reviews to assess process performance Deliver feedback, coaching, and training to recruiters and management across the organization focused on preventing recurrence Identifying and managing corrective actions related to identified errors Perform data entry and data research activities Execute...

Interview Operations Lead -Associate- Fully Onsite The Interview, Scheduling, Logistics team is looking for an Interview Operations Lead Associate to lead recruiting suite operations with clients to deliver on people initiatives and talent strategy.  Responsibilities:  Leadership & Multi-Site Coordination Team Lead: Directly lead a team of interview facilitators across three distinct geographic locations supporting in-person interviews Operational Oversight: Prepare and maintain the scheduling and facilitation operations for three dedicated recruiting suites. Ensure all processes are documented and maintained to care for a seamless in-person experience for both candidates and interviewers.  Escalation Management: Serve as the primary point of contact for complex interview facilitation issues for both candidates and internal business partners Strategic Partnership: Collaborate closely with recruiters to ensure the end-to-end hiring process is...

Café Ambassador - Carytown The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One’s mission to change banking for good. We’ve broken the mold of traditional banking—you won’t be found behind a teller line or a glass window. Instead, you’ll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you’ll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you’re building one by bringing Capital One’s mission to life within a vibrant, modern community hub. What You’ll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista—you won’t be serving coffee!) Serve as a Brand Advocate: You’ll share the value of Capital One’s products and services through...