Full time
Capital One
Richmond, VA
Senior Process Manager, Process Transformation Are you a strategic leader who excels at driving large-scale operational transformation and building high-performing teams? Do you possess the executive presence to influence senior leadership and shape the future of business operations? The Commercial Bank’s Process Transformation team is seeking a Senior Manager to lead high-impact strategic transformation initiatives and manage a team of process improvement professionals. In this role, you will bridge the gap between high-level executive strategy and tactical execution, leveraging advanced process methodologies to drive efficiency, mitigate risk, and enhance client experiences. You will serve as both a strategic advisor to senior leadership and a people manager dedicated to coaching and developing top talent. Responsibilities: Lead and guide transformation teams driving efforts from initial scoping through implementation and handoff balancing structure with...