Full time
Capital One
Richmond, VA
Senior Manager - Retail Learning and Development The Role Capital One’s Retail Learning and Development team is seeking a visionary leader to join us as a Senior Learning Manager. In this role, you will lead a high-performing team responsible for end-to-end learning strategy, consultation, design, and facilitation supporting Bank Voice, Bank Operations, and Customer Protection frontline associates and their leaders. You will elevate learning from a support function to a critical driver of business outcomes by pioneering AI integration, accelerating speed to market, and driving a culture of continuous learning innovation. You will coach a nimble, innovative team to transform static training into highly engaging, practical experiences while integrating AI practices to deliver solutions at the speed of the business. General Responsibilities: Strategic Consulting, AI Integration & Executive Influence Proactively consult with senior business leaders...