10 jobs found in Wakefield

The Commercial Production Specialist IV works in the SBA Team and is responsible for performing due diligence, closing, processing, and preliminary and post-closing documentation review of all new SBA loans for the Retail, Business Banking and Commercial Banking teams. This individual is responsible for packaging loans to be submitted to the SBA for guaranty purchase. This individual must be able to provide high quality production while meeting deadlines. This individual must possess a strong working knowledge of SBA documentation and lending process. This individual must have strong communication skills and must work well with internal customers. This individual may also perform, research and resolve internal and external requests in an accurate and timely manner.  Provide support and guidance to members of the Retail, Business Banking and Commercial Banking teams around a variety of SBA items   Performs entity, collateral and compliance due diligence for SBA...

Starting Rate:  $22.00  Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.   PURPOSE/OBJECTIVE:    Under direction of the Operations Officer, performs various necessary to transport items and correspondence between Branches, Operation Centers, Post Offices and customers locations. As a member of our courier staff, ensure operating and quality standards are met based on service objectives, as well meet all department's daily deadlines. MAJOR RESPONSIBILITIES:  Pick up and delivers correspondence/items. Keeps Auto Mileage Log/Auto Maintenance checklist. Maintains courier Delivery Log and Internal Transit Log. Handles Priority Mail items per procedure. Follows daily schedule as established by supervisor. Performs non-scheduled tasks as...

Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures.   Is responsible for achieving entry level departmental service standards and sales goals as set forth by senior management....

Please note, this role requires some onsite training in our Wakefield, MA office on a hybrid schedule.    Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures.   Is responsible...

Responsibilities include, but are not limited to the following:  Administration: Prepare multiple daily, weekly, monthly and quarterly reports of departmental sales and service results. Analyze reports for any trends/issues requiring further investigation and review output with Senior Vice President (SVP).  Assist the BB Team Leaders in a variety of administrative functions. Help schedule team meetings, team calls, help with on-boarding and off-boarding BB colleagues, schedule customer events and assist with customized sales reporting.  Assist the SVP with preparation of internal communications and presentation decks used for internal presentations.  Represent the BB at multiple corporate events throughout the year in various capacities, assisting where needed.  Represent/assist the SVP of Business Banking and senior staff with various administrative duties such as managing calendars, arranging meetings, tours, and travel. Office Operations/Management  Responsible for...

Hiring Range: $72,214 - $118,636   The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Benefits Analyst II plays a key role in delivering a high-quality benefits experience for employees. The position is responsible for managing the design, administration, analysis, and optimization of Eastern’s health, welfare, retirement, and wellness programs. Acting as a trusted subject matter expert, this role partners closely with HR leadership, payroll, finance, external vendors, and brokers to manage costs, ensure regulatory compliance and enhance employee experience.  The Benefits Analyst II also serves as a mentor to other team members and is a key contributor to strategic benefits initiatives.    Major...

Staring Rate: $24.50 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.   This is a hybrid role, however onsite training is required in Wakefield. Provides a high level of customer service to all Online Banking end users. Uses strong written communication skills to reply to internal and external email inquiries in a timely an efficient manner. Serves as a service liaison between Eastern Bank Online customers and all third party service providers. Processes new online account set-ups and performs on-going maintenance to existing online accounts. Handles all online banking call volume for the Customer Service Center and may assist other areas of the call center on an as needed basis.   Responsibilities include, but are not limited to the following: Provide a...

Hiring Range: $109,386 - $179,706 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Assists the Audit Director and Chief Auditor in carrying out the mission of the Internal Audit Department.  The IT Audit Manager is responsible for planning, executing, and overseeing risk‑based technology audits across the Bank’s IT environment. This role evaluates the design and operating effectiveness of controls related to information security, IT operations, application systems, data management, IT governance, and regulatory compliance.  The IT Audit Manager supervises audit staff and third-party co-source vendors, partners with business and technology leaders, and ensures internal audit work complies with IIA Standards,...

This role requires a hybrid schedule in our Wakefield, MA office    Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures.   Is responsible for achieving entry level departmental service...

Please note, this role requires some onsite training in our Wakefield, MA office on a hybrid schedule.  Part- time hours  Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures....