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5 retail supervisor jobs found in Wakefield

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Wakefield Eastern Bank retail supervisor
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Customer Service  (3) Finance  (3)
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Massachusetts  (5)
Eastern Bank
Part time
 
Service Associate I - Part Time 20 Hours (Wakefield)
Eastern Bank Wakefield, MA
Starting Rate: $22.00   Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities:  Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable...

Aug 28, 2026
Eastern Bank
Full time
 
Credit Risk Review Director
Eastern Bank Wakefield, MA
Hiring Range: $166,341- $255,043 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. The job’s mission is to provide the Bank with an independent mechanism to assist in early detection of loan problems, assurance of accurate loan ratings, an independent assessment of CECL data, monitor compliance with policies, procedures and regulations, and assurance of proper portfolio administration. Risk Plan Responsible for the planning, execution, and reporting of credit risk across Eastern Bank’s loan portfolios, and independently monitors and assesses the credit risk ensuring compliance with policies, procedures, regulations, and best practices, and advising on risk mitigation.  Oversee the execution of the Risk...

Nov 04, 2026
Eastern Bank
Full time
 
Product Analytics Manager
Eastern Bank Wakefield, MA
Hiring Range: $96,802 - $159,032 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.   Product Analytics Manager - Wakefield, MA (Hybrid) Responsible for analyzing the bank’s deposit portfolio, customers and market data to inform strategies to grow and optimize the bank. Working as part of the Product Management team, this position will address a number of critical strategic deposit initiatives with substantial impact to company earnings.  As a recognized subject matter expert within the organization, the individual will exercise a wide degree of latitude, independence and discretion.  This role will work with key partners across the organization including Data Management, Finance, Retail Administration,...

Oct 30, 2026
Eastern Bank
Full time
 
Customer Support Specialist
Eastern Bank Wakefield, MA
Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures.   Is responsible for achieving entry level departmental service standards and sales goals as set forth by senior management....

Oct 13, 2026
Eastern Bank
Part time
 
Customer Support Specialist I -30-35hrs
Eastern Bank Wakefield, MA
****This role is hybrid out of  our Wakefield, MA office. **** Part-time hours 30-35 hours per week  Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures.   Is responsible for...

Sep 15, 2026
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