8 jobs found in Wakefield

Staring Rate: $24.50 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.   This is a hybrid role, however onsite training is required in Wakefield. Provides a high level of customer service to all Online Banking end users. Uses strong written communication skills to reply to internal and external email inquiries in a timely an efficient manner. Serves as a service liaison between Eastern Bank Online customers and all third party service providers. Processes new online account set-ups and performs on-going maintenance to existing online accounts. Handles all online banking call volume for the Customer Service Center and may assist other areas of the call center on an as needed basis.   Responsibilities include, but are not limited to the following: Provide a...

Hiring Range: $109,386 - $179,706 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Assists the Audit Director and Chief Auditor in carrying out the mission of the Internal Audit Department.  The IT Audit Manager is responsible for planning, executing, and overseeing risk‑based technology audits across the Bank’s IT environment. This role evaluates the design and operating effectiveness of controls related to information security, IT operations, application systems, data management, IT governance, and regulatory compliance.  The IT Audit Manager supervises audit staff and third-party co-source vendors, partners with business and technology leaders, and ensures internal audit work complies with IIA Standards,...

Hiring Range: $26.00 – $33.00    The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This is a hybrid role, however onsite training is required in Wakefield. Our Business Service Team is a specialty group within our customer service center primarily providing support to our business customer base over the phone and e-mail.   The team handles inquiries regarding our business deposit and loan products as well as our business online banking solution and the various cash management products that we offer.         Provides a high level of service to all business banking and commercial banking clients over the phone and e-mail. Provides customer support for our suite of business online...

Hiring Range: $59,594 - $95,776   The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information Please note, this is a hybrid role and requires some onsite work at our Wakefield, MA office.  Makes a significant contribution in the completion of the annual audit plan by performing a wide-range of audits of Eastern Bank and its’ subsidiaries, using professional audit standards. Plan and complete assigned audits, including: Analyzes and evaluates complex systems and processes in order to evaluate internal controls, compliance with banking regulations, and identify opportunities for effectiveness.    Documents and executes standardized/ad-hoc data analytics to support audit planning, testing and assessing risk across...

Please note, this role requires some onsite training in our Wakefield, MA office on a hybrid schedule.    Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures.   Is responsible...

This role requires a hybrid schedule in our Wakefield, MA office    Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures.   Is responsible for achieving entry level departmental service...

Please note, this role requires some onsite training in our Wakefield, MA office on a hybrid schedule.  Part- time hours  Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures....

Hiring Range: $21.06 - $33.85 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  The CSC Mortgage Banking Specialist serves as first line of response for all incoming residential mortgage calls through the Customer Service Center and specific designated branches.  Responsibilities Include:    Accurately and expediently answer inquiries from customers on all types of new and existing products and services by drawing on a detailed knowledge base of bank products, services, policies and procedures.  Provide quick financial analysis in order to direct borrowers toward appropriate product.  Gather borrowers information needed to forward quality residential mortgage referrals; conducting telephone interviews...