10 jobs found in Wakefield

Hiring Range: $22.74 - $36.55 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Responsible for monitoring and testing branch policies, procedures and compliance activities ensuring operational consistency throughout the Retail Branch Network.  Performs branch visits to assess compliance and resolves non conformances. Responsible for providing operational support for branch staff and internal departments on said policies and procedures. Serves as the first line of response for branch inquires for assistance with policies and procedures and other operational procedures. Responsibilities: Responsible for supporting the Retail Operations Specialist Support line and email account by providing answers and...

Starting Rate: $22.00   Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities:  Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable...

Hiring Range: $85,665 - $140,736 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Independent Credit Risk Review, Credit Risk Rating Validation, Transaction Level Credit Analysis, Portfolio & Concentration Risk, CECL / ACL Support & Data Validation, Regulatory Exam Readiness, Issue Identification, Escalation & Follow Up. The job’s mission is to provide the Bank with an independent mechanism to assist in early detection of loan problems, ensure accurate loan ratings, monitor compliance with policies, procedures and regulations, and assess portfolio administration of Relationship Managers and Portfolio Managers. Conduct risk-based reviews of Commercial loan exposures within assigned portfolios....

The Commercial Production Specialist IV works in the SBA Team and is responsible for performing due diligence, closing, processing, and preliminary and post-closing documentation review of all new SBA loans for the Retail, Business Banking and Commercial Banking teams. This individual is responsible for packaging loans to be submitted to the SBA for guaranty purchase. This individual must be able to provide high quality production while meeting deadlines. This individual must possess a strong working knowledge of SBA documentation and lending process. This individual must have strong communication skills and must work well with internal customers. This individual may also perform, research and resolve internal and external requests in an accurate and timely manner.  Provide support and guidance to members of the Retail, Business Banking and Commercial Banking teams around a variety of SBA items   Performs entity, collateral and compliance due diligence for SBA...

Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures.   Is responsible for achieving entry level departmental service standards and sales goals as set forth by senior management....

Please note, this role requires some onsite training in our Wakefield, MA office on a hybrid schedule.    Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures.   Is responsible...

Hiring Range: $72,214 - $118,636   The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Benefits Analyst II plays a key role in delivering a high-quality benefits experience for employees. The position is responsible for managing the design, administration, analysis, and optimization of Eastern’s health, welfare, retirement, and wellness programs. Acting as a trusted subject matter expert, this role partners closely with HR leadership, payroll, finance, external vendors, and brokers to manage costs, ensure regulatory compliance and enhance employee experience.  The Benefits Analyst II also serves as a mentor to other team members and is a key contributor to strategic benefits initiatives.    Major...

Staring Rate: $24.50 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.   This is a hybrid role, however onsite training is required in Wakefield. Provides a high level of customer service to all Online Banking end users. Uses strong written communication skills to reply to internal and external email inquiries in a timely an efficient manner. Serves as a service liaison between Eastern Bank Online customers and all third party service providers. Processes new online account set-ups and performs on-going maintenance to existing online accounts. Handles all online banking call volume for the Customer Service Center and may assist other areas of the call center on an as needed basis.   Responsibilities include, but are not limited to the following: Provide a...

This role requires a hybrid schedule in our Wakefield, MA office    Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures.   Is responsible for achieving entry level departmental service...

Please note, this role requires some onsite training in our Wakefield, MA office on a hybrid schedule.  Part- time hours  Starting Rate:  $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  This role serves as first line response for the basic incoming customer calls.  The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services. Customer Support Specialist I & II: This role serves as first line response for the basic incoming customer calls.   The Customer Support Specialist must accurately and expediently answer inquiries on all types of new and existing products and services.  Must maintain a thorough knowledge base of bank/call center products, services, policies, and procedures....