2 customer experience supervisor jobs found in Washington

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will provide expert advice on overseeing customer network development and customer support activities, as well as supporting customer engagement opportunities. Additionally, you will be responsible for planning, directing, or coordinating operational activities for the team with the help of executives and staff managers. THE IMPACT YOU WILL MAKE The Multifamily Customer Engagement Lead Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Develop customer relationships across...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued contributor to our team, the Advisor, Multifamily Field Marketing leads the strategic planning and end-to-end program management of Multifamily’s in-person industry and proprietary events portfolio and is integral in ensuring effective partner engagement with Multifamily’s customers. This role partners closely with Multifamily executive leadership, DUS lenders, and cross-functional teams to deliver high-impact events that support business objectives, strengthen customer relationships, and enhance Fannie Mae’s market presence. The Advisor serves as a senior program lead responsible for managing complex initiatives, guiding...