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16 customer experience coor jobs found in Washington, DC

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Washington customer experience coor District of Columbia
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Fannie Mae  (9) Capital One  (3) Harvard University  (1) TJX Company  (1) Stryker  (1) Allstate  (1)
TJX Company
Full time
 
Merchandise Coordinator
TJX Company Washington, DC
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.   Job Description: Opportunity: Grow Your Career Responsible for executing receiving and merchandising standards while ensuring Associates are processing efficiently and effectively, and working as a team. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service. Creates a positive internal and external...

Apr 16, 2026
Capital One
Full time
 
Café Ambassador- Chinatown
Capital One Washington, DC
Café Ambassador- Chinatown The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.  The Benefits:  At Capital...

Apr 16, 2026
Fannie Mae
Full time
 
LIHTC Underwriter, Lead Associate
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our Low-Income Housing Tax Credit (LIHTC) team, you will provide expert advice on overseeing customer network development and customer support activities, as well as supporting customer engagement opportunities. Since restarting its LIHTC platform in 2018, Fannie Mae has been a significant investor in proprietary and multi-investor funds. As a valued contributor on our dynamic team, you will help the LIHTC team originate new proprietary and multi-investor fund LIHTC investments through our syndicator partners.  Additionally, you will be responsible for assigned operational activities for the team with the help of...

Apr 14, 2026
Fannie Mae
Full time
 
Multifamily Legal Business Administration - Lead Associate
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a Multifamily Legal Business Administration – Lead Associate, you will play a key role supporting the operational, administrative, and strategic needs of the Multifamily Legal team. In this role, you will work closely with legal leadership and cross‑functional partners to effectively support Fannie Mae’s multifamily mission as well as Enterprise business needs. This position is well‑suited for someone who thrives in a fast‑paced, highly collaborative environment, enjoys bringing structure to complex workstreams, and can balance day‑to‑day operational support and legal work with longer‑term strategic initiatives. THE IMPACT YOU WILL...

Apr 10, 2026
Fannie Mae
Full time
 
Director - LIHTC Proprietary Investments
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description At Fannie Mae, futures are made. The inspiring work we do helps make homeownership and affordable rental housing possible for millions. Every day brings opportunities to make a meaningful impact on the housing finance system while working within an inclusive, flexible, and collaborative environment. Here, you can grow your career while helping expand access to fair and affordable housing. Since relaunching its Low-Income Housing Tax Credit (LIHTC) equity platform in 2018, Fannie Mae has invested over $5 billion across proprietary and multi-investor funds. As a Director on the LIHTC Proprietary Investments team, you will play a key...

Apr 08, 2026
Stryker
Full time
 
OnSite Specialist - Falls Church, VA (Overnight)
Stryker Washington, DC
Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do •Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. •Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. •Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. •Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working...

Apr 01, 2026
Fannie Mae
Full time
 
Single Family Market Analyst - Lead Associate
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will review, monitor, and analyze business data to solve problems and/or make recommendations to improve business performance, as well as identify opportunities for enhanced business efficiency and performance through data and technology. THE IMPACT YOU WILL MAKE The Single Family Market Analyst - Lead Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Provide recommendations to the team to determine business needs through understanding business unit operations and mortgage...

Mar 30, 2026
Fannie Mae
Full time
 
Lead Quantitative Engineer – Single Family
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will act as team lead for the development and implementation of all components of financial models, cash flow simulations, P&L, and risk metrics calculations in end-user or production computing systems for use in business decisions, financial and regulatory reporting, and risk management, as well as coach and mentor team members. THE IMPACT YOU WILL MAKE The Lead Quantitative Engineer – Single Family role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Communicate with model...

Mar 26, 2026
Fannie Mae
Full time
 
Multifamily Customer Engagement Lead Associate
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will provide expert advice on overseeing customer network development and customer support activities, as well as supporting customer engagement opportunities. Additionally, you will be responsible for planning, directing, or coordinating operational activities for the team with the help of executives and staff managers. THE IMPACT YOU WILL MAKE The Multifamily Customer Engagement Lead Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Develop customer relationships across...

Mar 26, 2026
Fannie Mae
Full time
 
Senior Manager Marketing Operations
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued leader on our team, you will play a role in bringing structure, velocity and accountability to how marketing work gets prioritized, executed and measured.   You will implement marketing operations strategy aligned to enterprise growth objectives with a focus on project prioritization, process governance and cross-functional alignment. You may engage with our partners to understand business needs and priorities and manage the team responsible for delivering those outcomes. You will recommend and manage efforts related to the implementation of process improvements to increase value to our partners, as well as identify and resolve...

Mar 25, 2026
Capital One
Full time
 
Café Ambassador - Anacostia
Capital One Washington, DC
Café Ambassador - Anacostia The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.  The Benefits:  At Capital One, you join a complete benefits...

Mar 23, 2026
Capital One
Full time
 
Full Time Branch Ambassador - DC Cluster
Capital One Washington, DC
Full Time Branch Ambassador - DC Cluster The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team...

Mar 17, 2026
Fannie Mae
Full time
 
SF CFO - Financial Engineering - Lead Associate
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will provide expert advice and guidance to the team responsible for applying mathematical models, advanced tools or techniques (such as Python, R, and C++), and financial industry knowledge to business or financial data, including model results. Your efforts will enable the team to analyze or report on business performance, solve business questions, or inform business decisions. Work may include developing models or prototypes to achieve these goals, but is not the core focus in the role. THE IMPACT YOU WILL MAKE The SF CFO- Financial Engineering Lead Associate role will offer you the flexibility to...

Mar 11, 2026
Fannie Mae
Full time
 
Marketing Data Strategist
Fannie Mae Washington, DC
Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued contributor to our Marketing Data Strategy team, you will transform complex datasets into actionable insights that drive marketing decisions and performance. Serving as a data and governance SME, you will establish measurement frameworks for multi-channel marketing strategies, define success metrics, and bridge Marketing, Analytics, and Technology teams to demonstrate marketing's organizational value. The role requires analytical expertise combined with marketing acumen. THE IMPACT YOU WILL MAKE The Marketing Data Strategist role will offer you the flexibility to make each day your own while working alongside people who care...

Mar 06, 2026
Harvard University
Full time
 
Executive Chef
Harvard University Washington, DC
Job Summary: The Executive Chef provides culinary leadership and operational management for the Dumbarton Oaks Refectory, our communal meal program and space. This role is responsible for the planning, preparation, and service of high-quality, nutritionally balanced, seasonally appropriate meals for residential scholars, staff, and invited guests. The Executive Chef oversees all Refectory culinary and front-of-house operations; manages food safety and sanitation compliance; administers the Refectory operating budget; supervises culinary staff; and ensures that the meal program reflects the institutional standards and hospitality expectations of Dumbarton Oaks and Harvard University. The Executive Chef collaborates closely with Facilities, Events, and other institutional departments to support programmatic needs and special events. Job-Specific Responsibilities: Culinary Leadership and Food Service Operations: Plan and execute weekly lunch menus serving approximately...

Feb 26, 2026
Allstate
Full time
 
Outside Insurance Sales Consultant
Allstate Washington, DC
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Empower Possibility. Protect What Matters. Build a Career You’re Proud Of. As an Allstate Sales Consultant, you’ll do more than sell insurance — you’ll help customers protect what matters most while building a career with purpose, backed by a Fortune 100 brand. In this role, you’ll play a key role in driving local sales growth through proactive prospecting, lead generation, networking, and relationship building within your community and surrounding areas. You’ll identify gaps in home and auto insurance plans, offering products that...

Feb 21, 2026
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