11 customer service jobs found in Washington, DC

Café Ambassador - Anacostia The Role Do you find your purpose in empowering others? As a Café Ambassador , you are the face of Capital One’s mission to change banking for good. We’ve broken the mold of traditional banking—you won’t be found behind a teller line or a glass window. Instead, you’ll move throughout the Café, bridging the gap between digital innovation and human connection. In this role, you’ll act as a high-end service specialist and a guide to digital banking. You aren't just serving a community; you’re building one by bringing Capital One’s mission to life within a vibrant, modern community hub. What You’ll Actually Do Be a Natural Connector: Proactively engage with guests in a high-energy environment that serves as both a community space and a local coffee shop. ( Note: You are a banking guide, not a barista—you won’t be serving coffee!) Serve as a Brand Advocate: You’ll share the value of Capital One’s products and services...

Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care. What You Will Do •Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions. •Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience. •Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime. •Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working...

Work Flexibility: Remote Position: Operation’s Associate Department: Operations EEO Code: 4-1 Exempt/Non-Exempt: Exempt Date Revised: September 30th, 2015 The following is not intended to represent an all-inclusive list of job responsibilities, but to outline the ESSENTIAL FUNCTIONS of the position. General Description:  Assists Onsite Regional Manager and Supervisors with daily operations of the region with a specific focus on account coverage Essential Functions: Provides account coverage within the region to ensure uninterrupted customer service. Ensures effective surgical care to patients as related to Stryker Endoscopy equipment. Responsible for trouble-shooting and maintaining Stryker Endoscopy equipment. Interacts with surgeons, patients, OR personnel, Central Processing, Sales Reps, O.R. Management, Implementation Project Manager(s), Hospital Administration, and other  Stryker employees and partners. Effectively builds...

Full Time Branch Ambassador - DC Cluster The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a senior leader within the Digital Marketing and Technology team, you will build and scale a modern, AI-enabled marketing analytics function that drives enterprise decision-making. You will transform how marketing performance is measured, understood, and acted on—serving as a strategic partner to marketing, business, and technology leaders. You will own the vision, strategy, and execution of marketing data and analytics - elevating it into a proactive, insight-driven function that shapes business outcomes. THE IMPACT YOU WILL MAKE The Marketing Data and Analytics Senior Manager role will offer you the flexibility to make each day...

Job Summary: The Executive Chef provides culinary leadership and operational management for the Dumbarton Oaks Refectory, our communal meal program and space. This role is responsible for the planning, preparation, and service of high-quality, nutritionally balanced, seasonally appropriate meals for residential scholars, staff, and invited guests. The Executive Chef oversees all Refectory culinary and front-of-house operations; manages food safety and sanitation compliance; administers the Refectory operating budget; supervises culinary staff; and ensures that the meal program reflects the institutional standards and hospitality expectations of Dumbarton Oaks and Harvard University. The Executive Chef collaborates closely with Facilities, Events, and other institutional departments to support programmatic needs and special events. Job-Specific Responsibilities: Culinary Leadership and Food Service Operations: Plan and execute weekly lunch menus serving approximately...

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.  Job Description Empower Possibility. Protect What Matters. Build a Career You’re Proud Of. As an Allstate Sales Consultant, you’ll do more than sell insurance — you’ll help customers protect what matters most while building a career with purpose, backed by a Fortune 100 brand. In this role, you’ll play a key role in driving local sales growth through proactive prospecting, lead generation, networking, and relationship building within your community and surrounding areas. You’ll identify gaps in home and auto insurance plans, offering products that...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued contributor within the Capital Markets CFO – Financial Engineering team, this role serves as a trusted advisor to teams responsible for applying mathematical models, advanced analytical tools, and financial industry expertise to complex business and financial data. The Advisor partners closely with model developers, analysts, and stakeholders to interpret model outputs, evaluate performance, and translate technical insights into actionable business conclusions. While the role may involve developing models or prototypes, the primary focus is on analysis, interpretation, guidance, and strategic decision support. THE IMPACT YOU...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our Digital Marketing team, you will execute email marketing campaigns across Fannie Mae’s business segments. You will partner with segment marketing teams to translate business goals into effective email campaigns. You will build, QA, and deploy emails and related assets and ensure all communications are accurate, timely, and aligned with brand standards and email best practices. THE IMPACT YOU WILL MAKE The Email Marketing Specialist role will offer you the flexibility to make each day your own while working alongside people who care so that you can deliver on the following responsibilities: Email...

Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued contributor to our team, you will advise team members on managing communications and/or negotiations between Fannie Mae and clients regarding loans and other investments. In this role, you will review and comment on underwriting and reviewing the issuance of securities to customers. THE IMPACT YOU WILL MAKE The Multifamily Affordable Housing Underwriter - Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Perform forensic underwriting reviews and identify potential red flags to prevent the enterprise from...