17 jobs found in Wilmington

You’ll join the Small Business Card Analytics team, a strategic partner to the Small Business Card organization using data and analytics to accelerate growth, improve campaign performance, and deliver actionable insights. You will work closely with stakeholders to enable informed, data-driven decisions and continuous improvement across the Small Business Card portfolio. As a Quantitative Analytics Senior Associate at JPMorganChase within the Small Business Card Analytics team, you will guide strategic decisions through executive dashboards, ongoing reporting, and deep-dive analyses that address emerging business challenges. You will assess portfolio performance to uncover optimization opportunities and translate customer behavioral data—such as spend, payment, and engagement patterns—into insights that shape marketing strategies and improve card profitability through targeted campaigns and product innovations. You’ll collaborate across marketing, product, finance, and risk to turn...

Join the Open Banking Finance team to support the finance and strategy operating rhythm for the Consumer and Community Banking (CCB) Open Banking organization by coordinating recurring reporting, consolidating inputs across teams, and preparing clear, timely leadership updates. As an Associate within Open Banking Finance, you will partner across the firm to provide financial and strategic analysis, oversight, and coordination of budgeting and forecasting.  You will also manage cross functional workstreams with other Connected Commerce pillars of Payments and Lending.  Additionally, you will be responsible for one of our key businesses where you will be expected to deliver value-added financial reporting and analysis, and assist with strategic direction and decision making.  Job Responsibilities Manage financial budgeting, reporting, forecasting and analysis Provide analytics and strategy including, but not limited to stakeholder recommendations, customer behavior, and...

Bring your Expertise to JPMorgan Chase.  As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Risk Management - User Acceptance Testing (UAT) Analyst, you will partner closely with technology teams, business stakeholders, project analysts/managers, and external vendor resources to plan, coordinate, and execute end-to-end testing. You will be responsible for managing all aspects of the business testing function, including defining UAT strategies and approaches, ensuring traceability to requirements, and driving high-quality outcomes with meaningful business impact....

Job Description: As an Associate in Card Acquisitions Risk SMB Strategy, you will directly engage and influence Acquisitions risk strategies in the newly created 1st line credit function within the Card Credit Decisioning Unit (CDU).  You will play a key role in defining the risk appetite for Small Business within Card acquisitions, managing credit risk, ensuring sound lending decisions that balance value creation and prudent risk management. Additionally, you will develop risk management strategies in partnership with the Credit Risk organization, and shape underwriting policies to align with the bank’s financial goals. This includes management of risk-taking activities for card originations from approve/decline to credit line assignment for the business card portfolios within Card’s ~10mm new accounts annually. This role requires analytical curiosity, experience with complex data, and a detail oriented mind.  Job Responsibilities:  Evaluate the Credit Box in...

Organization Description Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.   Employer Description JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the...

Join the PLCF finance team serves as a planning and analytical resource to help executives manage, forecast, plan and gain insight into the financial profitability of the business and assess new business opportunities. The Business Development finance team responsibilities include preparation and analysis of new business opportunities; preparation of origination forecasts, profitability analyses for loan and lease products, and residual risk management analysis; creating templates, models and schedules to be utilized for IT book of work submissions, deal approval workflows and preparation of management reports; facilitating expense planning/forecasting activities by providing forecasted data, operating structures and analytical support; acting as a financial liaison between the various functional areas involved in the deal making process and the CFO organization; and preparing presentations for review with management. Ideal candidate will help support the Partnerships finance...

We’re looking for a versatile Computational Linguist to join our team focused on evaluating and supporting Generative and Agentic AI systems. This role combines linguistic expertise, data analysis, and hands-on experimentation with large language models.   This role is ideal for someone who can move between qualitative language analysis and quantitative evaluation. You’ll work cross-functionally with Machine Learning Engineers, Analytics team and annotators to design innovative, rigorous, and scalable evaluation processes for LLM-powered workflows.    Core Responsibilities  •    Serve as a subject matter expert, engaging with various stakeholders throughout the product lifecycle, and maintain a strong understanding of the Chase Digital Assistant’s model from both customer and technical perspectives.  •    Manage, monitor, and evaluate and version the Chase Digital Assistant’s intent and entity taxonomy and the model training; Enforce taxonomy versioning practices to ensure...

Bring your expertise to JPMorgan Chase. As a part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Senior Associate within the Fraud Strategy Team, you will generate insightful analytics and provide recommendations concerning risk criteria development, implementation, operational controls, and performance monitoring. Your role will require a deep understanding of the problem universe, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk...

You can help shape how data and AI drive decisions across our Credit Card business. You will work on high-impact problems end-to-end—translating business questions into analytical approaches, building models and solutions, and communicating insights that influence strategy and outcomes. Join a collaborative team where your work can directly improve customer and business experiences through responsible, scalable analytics. As a Data Science Vice President at JPMorganChase within the Card Data & Analytics team, you will develop analytics and AI/ML solutions that support strategic initiatives and measurable business impact. You will partner across the Card organization to define problems, scope solutions, and deliver high-quality analytical products. You will combine consulting, data science, and programming to drive data science and analytics strategies and deliver actionable insights. Job responsibilities Leverage experience and analytical skills to uncover novel use cases...

Description Join our Customer Loyalty Analytics team and help shape the future of customer experience through advanced analytics. You’ll have the opportunity to collaborate across teams, drive innovative strategies, and make a real impact on how we understand and serve our customers. Grow your career in a dynamic environment that values strategic thinking and data-driven decision making. Develop your skills while working with cutting-edge technologies and methodologies. Be part of a team that values your expertise and encourages continuous learning. As a Quant Analytics Senior Associate Customer Loyalty Analytics within the Data & Analytics organization, you will play a key role in supporting analytics projects across customer experience functions, channels, and products. You will work collaboratively with cross-functional teams to derive insights from customer journeys and implement strategies to improve the customer experience. Your work will span the full...

We are seeking visionaries to support the HR Analytics Advisor practice for one of our Firm's lines of businesses. In this role, you will work alongside a team of data analysts and storytellers who partner with business leaders, HR executives, and functional stakeholders to transform how talent and workforce decisions are made. As a Business Analytics Advisor - Associate, you will support the "last mile" of people analytics—embedding insight into decision-making by combining data, analytics, and business context into clear, actionable narratives. You will operate at the intersection of business strategy, advanced analytics, and HR leadership, driving data-driven outcomes that materially impact workforce performance, risk management, and talent growth. You will also collaborate with cross-functional partners to build self-service capabilities and predictive models. We value diversity, inclusion, and a culture of continuous learning to drive innovative, data-driven HR solutions....

Join a center-led Customer Experience (CX ) transformation team shaping omni-channel experiences by identifying friction, aligning partners, and scaling what works. Bring an interest in communications and analytics to help accelerate smarter, more seamless customer journeys. As a Digital Operations Collaboration Associate within the CX transformation team, you will support driving omni-channel initiatives that integrate digital solutions with Consumer & Community Banking (CCB) Operations. You will play a key role in enhancing customer experiences, improving operational efficiencies, and supporting the development of industry-leading customer journeys. Also you will be collaborating with cross-functional teams, tracking key success metrics, and internal communications across the organization.  Job responsibilities  Assist in developing and executing strategies to integrate digital solutions with CCB Operations, focusing on reducing friction and enhancing customer journeys...

Bring your expertise to JPMorganChase.  As a part of Fraud Strategy, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities.  Our culture in Fraud Strategy is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As an Associate within the Fraud Strategy Team, you will be responsible for designing and validating fraud strategies, capabilities, and processes including working with Product, Technology and Operations. Your role will require a deep understanding of the business, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk while balancing the minimization of revenue loss, operating...

You’re a pro who wants to influence the future of technical architecture and our team is looking for people like you.  As a Senior Principal Architect at JPMorganChase within the Consumer and Community Card Technologies, you provide specialized expertise to influence the target state architecture and strategy. Work across teams to implement and advance the adoption of complex strategic global solutions that give JPMorganChase a competitive advantage. As a Payment Network Architect at Chase, you will be at the forefront of designing, developing, and evolving the next generation of global payment network solutions. You will architect systems that are secure, scalable, and resilient, supporting billions of transactions and enabling seamless commerce worldwide. Your expertise will span the full spectrum of payment network processes, real-time payments, blockchain and other cutting edge technologies ensuring Chase remains the leader in payment innovation. You will demonstrate...

As a Data Science Senior Associate in the Card Data & Analytics team, you will develop AI/ML solutions that drive the bottom line for our Credit Card business. You will utilize your skills in data analytics, consulting, and programming to support strategic initiatives and deliver actionable insights. Collaborate with partners across the Card business to define problems, scope solutions, and deliver high-quality analytical models. Your work will involve a mix of consulting, data science, and programming, with a focus on driving data science and analytics strategies.   Job Responsibilities: Leverage experience and analytical skills to uncover novel use cases of Big Data analytics, including opportunities to responsibly apply foundation models and Generative AI. Drive data science and analytics strategies, including recommendations on analytical products and standards. Help partners define business problems and scope analytical solutions. Build an understanding of problem...

The Chase Open Banking team is committed to empowering customers to share their financial data securely, safely, and transparently within the open banking ecosystem. We enable customers to access their financial data and have full control and visibility in sharing it securely with the apps and companies they choose. Join our dynamic team and make a meaningful impact in shaping the direction of a new revenue-generating business within JPMorgan Chase (JPMC). As Associate, Open Banking Business Execution and Strategy, you will contribute to innovative business strategies to drive growth and shape new product development. You will shape the future of Chase Open Banking, driving value for customers, removing barriers to success, and exceeding expectations. Job responsibilities Support the development and implementation of strategic initiatives for the Open Banking team Contribute to definition and execution of business strategy, including go-to-market plans and pricing...

Job Description The Consumer and Community Banking division at Chase provides a wide range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. Within this division, the Analytics and Business Strategy Execution team leverages data to create competitive advantages and generate critical analytical insights to support strategic initiatives for Collections and Recovery Operations. As a Quantitative Analytics Associate Senior in the Analytics and Business Strategy Execution team, you will play a key role supporting data-driven decisions with direct impact to the financial bottom line collaborating with partners and stakeholders to drive operational excellence. You will leverage data governance, predictive analytics, strategy development, data science and machine learning disciplines to understand and predict customer and industry behavior, set quantifiable goals,...