7 operations analyst jobs found in Wilmington

  Job Summary  You’ll join the Card Data & Analytics team, a strategic partner to the Card organization using data and analytics to accelerate growth, improve campaign performance, and deliver actionable insights. In this role, you’ll work closely with stakeholders to enable informed, data-driven decisions and continuous improvement across the Chase Card portfolio.   As a Quantitative Analytics Senior Associate at JPMorganChase within the Card  Data & Analytics organization, you will leverage your analytical expertise to guide strategic decisions through executive dashboards, ongoing reporting, and deep-dive analyses that address emerging business challenges. You will assess portfolio performance to uncover optimization opportunities and translate customer behavioral data—including spend, payment, and engagement patterns—into insights that shape marketing strategies and enhance card profitability through targeted campaigns and product...

We are seeking visionaries to support the HR Analytics Advisor practice for one of our Firm's lines of businesses. In this role, you will work alongside a team of data analysts and storytellers who partner with business leaders, HR executives, and functional stakeholders to transform how talent and workforce decisions are made. As a Business Analytics Advisor - Associate, you will support the "last mile" of people analytics—embedding insight into decision-making by combining data, analytics, and business context into clear, actionable narratives. You will operate at the intersection of business strategy, advanced analytics, and HR leadership, driving data-driven outcomes that materially impact workforce performance, risk management, and talent growth. You will also collaborate with cross-functional partners to build self-service capabilities and predictive models. We value diversity, inclusion, and a culture of continuous learning to drive innovative, data-driven HR solutions....

As an Associate – Business Intelligence within the Employee Experience organization, you will help deliver analytics solutions that enable HR and business teams to make informed decisions. In this role, you’ll contribute to the buildout of new dashboards and reporting capabilities while also playing a critical part in keeping existing BI products running smoothly—maintaining and enhancing legacy dashboards, responding to ad hoc reporting needs, and ensuring data quality and governance. You’ll partner with stakeholders to translate questions into actionable insights and support the adoption of modern, cloud-based BI platforms. This position is ideal for someone who enjoys a mix of new development, operational reporting, and continuous improvement in a workforce analytics environment that is rapidly transforming to a new analytics platform.  Job responsibilities: Build and Enhance BI Products: Contribute to the design, development, and delivery of dashboards, reports, and...

Join a team where your analytics directly shape how we acquire, engage, and serve small business customers—while helping improve product experiences and profitability through data-driven decisions. As a Quantitative Analytics Senior Associate, within the Small Business Card team, you will assess portfolio performance, build executive-ready reporting, and translate customer behavior (spend, payment, and engagement) into insights that inform marketing strategy, resource allocation, and product innovation and partner across marketing, product, finance, and risk to turn complex analysis into clear recommendations and measurable outcomes. Job responsibilities: Manage and analyze large, complex datasets from multiple sources to develop actionable insights that drive measurable business outcomes and apply advanced analytical and data mining techniques to identify meaningful patterns and translate findings into customer behavioral insights Communicate analytical results...

The Consumer and Community Banking division at Chase provides a wide range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. Within this division, the Analytics and Business Strategy Execution team leverages data to create competitive advantages and generate critical analytical insights to support strategic initiatives for Collections and Recovery Operations. As a Collections Strategy and Analytics Senior Associate in the Analytics and Business Strategy Execution team, you will play a key role supporting data-driven decisions with direct impact to the financial bottom line collaborating with partners and stakeholders to drive operational excellence. You will leverage data governance, predictive analytics, strategy development, data science and machine learning disciplines to understand and predict customer and industry behavior, set quantifiable goals, identify...

Join a team where your analyses directly influence partnership strategy and cardholder experiences. You will turn complex portfolio signals into clear insights that help improve engagement, optimize rewards, and strengthen long-term customer relationships. As a Quantitative Analytics Associate at JPMorganChase within the Co-brand Credit Card Analytics team, you will develop and execute analytical plans to understand and improve portfolio performance across the customer lifecycle—from acquisition and activation to retention and attrition. You will partner closely with product, marketing, finance, operations, and data teams to align insights to business priorities. Your work will be highly visible and used to inform partnership strategy, value proposition decisions, and customer experience enhancements. Job responsibilities Execute analytics to assess and improve portfolio performance across acquisition economics, spend, engagement, retention, and attrition...

Bring your expertise to JPMorgan Chase. As a part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. As a Senior Associate within the Fraud Strategy Team, you will generate insightful analytics and provide recommendations concerning risk criteria development, implementation, operational controls, and performance monitoring. Your role will require a deep understanding of the problem universe, data analysis to understand root causes, and the use of analytics to design and implement solutions. You will play a pivotal role in promoting end-to-end solutions that mitigate risk...