Full time
Anna Jaques Hospital
Milton, MA
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reporting to the Physician Services Manager or their designee, serves as a primary point of contact for patients and visitors in an outpatient unit and provides excellent customer service through clear communication. Primary responsibility is for patient scheduling, registration and ancillary/support service scheduling of patients in the Physician practice. Job Description: DUTIES AND RESPONSIBILITIES Communicates with and assists patients, other employees and the general public in a courteous, helpful manner by phone and in person in compliance with the hospital's GREAT and WE CARE program. Answers telephone using the Beth Israel Deaconess Hospital - Milton telephone etiquette process. Perform scheduling of patients, check in, registration, and verification of demographic and fiscal information utilizing a computer system. Takes complete...