17 department lead jobs found

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Beth Israel Lahey Health is a world-class integrated health system providing patients with better care wherever they are. Our 120,000 square feet facility in Westwood, MA, provides state of the art pharmacy services to our systems patients and employees. We specialize in patient-centered care, adherence packaging, specialty drug services, mail order services, prior authorizations processing, and patient counseling. We are seeking highly motivated energetic and experienced, seasoned certified pharmacy technician that will supervise our technician functions. Our goal is to provide the highest level of service and become the pharmacy of choice for all our patients and employees. The Pharmacy Technician Supervisor will be responsible for the overall supervision of the technicians and their associated job functions. Our technical staff are divided into 3 groups and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the direct supervision of the Pharmacy Shared Service Supervisor, the Specialty Technician II will perform a variety of duties related to preparing and dispensing drugs according to BILH Specialty Pharmacy's procedures and protocols. Assists the Shared Service Supervisor and the Specialty Pharmacy Lead Technician solve complicated insurance claims. Performs all required pharmacy tasks to ensure compliance with federal, state, and local regulations. Works well with others and collaborates for overall pharmacy success of the department. Provides exceptional customer service and accommodates patient requests and resolves any concerns. Coordinates with the Shared Service Supervisor and the Specialty Lead Technicians on a weekly basis to help lead pharmacy improvements. Participates in the interviewing and training of new pharmacy staff. Also assists in overseeing...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the direct supervision of the Pharmacy Shared Service Supervisor, the Specialty Technician II will perform a variety of duties related to preparing and dispensing drugs according to BILH Specialty Pharmacy's procedures and protocols. Assists the Shared Service Supervisor and the Specialty Pharmacy Lead Technician solve complicated insurance claims. Performs all required pharmacy tasks to ensure compliance with federal, state, and local regulations. Works well with others and collaborates for overall pharmacy success of the department. Provides exceptional customer service and accommodates patient requests and resolves any concerns. Coordinates with the Shared Service Supervisor and the Specialty Lead Technicians on a weekly basis to help lead pharmacy improvements. Participates in the interviewing and training of new pharmacy staff. Also assists in overseeing...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Retail Pharmacy Technician Trainee (PTT) is responsible for providing technical support under the supervision of a licensed pharmacist in the outpatient/retail pharmacy. PTT's duties include bedside delivery of medications and performing drop-off and pick-up window duties, and performing various quality control tasks as assigned. In addition, the PTT will participate in training and orientation of new PTTs and pharmacy students and bedside delivery to patients. The PTT role is intended to open the opportunity for those with no prior health care experience develop into a well-rounded pharmacy technician. Job Description: Essential Duties & Responsibilities including but not limited to: Learn, understand and be able to relay information to patients and caregivers regarding routine/maintenance medication requests (telephonic, fax, Patient site,...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patient Service Center Float Phlebotomists work in multiple Patient Service Centers (PSCs) staffed by Beth Israel Lahey Health Phlebotomy Services, as needs arise, to: (a) cover for PSC Phlebotomists' Paid Time Off, other absences, and FLMAs, (b) cover for vacant PSC Phlebotomist positions, (c) reduce patient wait times in PSCs that have longer wait times than desirable, and (d) facilitate the opening of new lab Patient Service Centers. As a Float Phlebotomist, you will have the opportunity to gain a vast amount of experience, working with a variety of patients, team members, and health care providers. This unique role will allow you to enhance your skills and prepare you for opportunities for further growth within the organization. Job...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the direct supervision of the Retail Pharmacy Technician Supervisor, the Retail Technician II will perform a variety of duties related to preparing and dispensing drugs according to BILH pharmacy's procedures and protocols. Assists the Retail Pharmacy Technician Supervisor and the Retail Pharmacy Lead Technician solving complicated insurance claims. Performs all required pharmacy tasks to ensure compliance with federal, state, and local regulations. Works well with others and collaborates for overall pharmacy success of the department. Provides exceptional customer service and accommodates patient requests and resolves any concerns. Coordinates with the Pharmacy Technician Supervisor on a weekly basis to help lead pharmacy improvements. Participates in the interviewing and training of new pharmacy staff. Also assists in overseeing pharmacy technicians,...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The Pharmacy Fulfillment Technician assists the Specialty Pharmacy Fulfillment Lead and the Specialty Pharmacy Pharmacists the accurate and timely fulfillment and delivery of Rx orders. Job Description: Essential Responsibilities: All aspects of the pharmacy fulfillment process including ordering and processing inventory, storage and rotation of stock, inventory, accurately filling/counting Rx orders, and processing payment utilizing the POS system. Processing, tracking, and communicating all Mail/delivery of Rx orders including addressing problems/issues with delivery process. Maintaining and procuring inventory of packaging and pharmacy supplies. Routine cleaning and maintenance of pharmacy and loading dock areas, including pharmacy equipment. Enforcement of HIPAA and PHI regulations during delivery process. Required...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patient Service Center Float Phlebotomists work in multiple Patient Service Centers (PSCs) staffed by Beth Israel Lahey Health Phlebotomy Services, as needs arise, to: (a) cover for PSC Phlebotomists' Paid Time Off, other absences, and FLMAs, (b) cover for vacant PSC Phlebotomist positions, (c) reduce patient wait times in PSCs that have longer wait times than desirable, and (d) facilitate the opening of new lab Patient Service Centers. As a Float Phlebotomist, you will have the opportunity to gain a vast amount of experience, working with a variety of patients, team members, and health care providers. This unique role will allow you to enhance your skills and prepare you for opportunities for further growth within the organization. Job...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The Shared Services Pharm Tech Lead collaborates with pharmacy management to lead a team of data entry and call center technicians who are responsible for all pharmacy billing and inbound/outbound calls for our specialty pharmacy operation. Assists with the day to day operations and oversight of various centralized pharmacy services such as data entry, call center, and prescription fulfillment. Must be committed to providing the highest quality of service to patients, providers, and vendors. Job Description: Essential Responsibilities: Oversees daily operations and assists a team that answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to phone scripts and guidelines for triaging calls when needed. Asks appropriate questions and uses independent judgment within scope of knowledge and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description: Essential Responsibilities: Serves as a role model/mentor, providing support, training and sharing knowledge with other Practice Assistants. May act as a group leader in absence of the Practice Manager or Coordinator. Collaborates with team; solicits thoughts and ideas from others and incorporates them to produce quality processes. Acts as team leader for small projects. Delegates daily tasks, scheduling and coverage. Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Bilingual Candidates Preferred (English and Cantonese or Mandarin) Job Summary: Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description: Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Performs check in, registration, scheduling, verification of demographic information and fiscal...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Performs a variety of clerical support functions to alleviate and assist the practice’s administrative workload. This clerical position will have an impact on department operations by completing clerical tasks in a timely and efficient manner. Job Description: "JOB FUNCTIONS As part of the practice team, this position: Performs a variety of clerical duties as outlined by clear guidance and policies and procedures, which may include functions such as: Referencing data from a database or computer system and documenting and/or communicating as appropriate  Collecting specific information from patients and others  Sorting and distributing mail Sorting and filing records and files Scanning and faxing documents Coping and collating materials Pulling records and files  Inputting specific data in limited fields Cleaning out and organizing storage areas and filing...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description: Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co-payments following...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description: Essential Responsibilities: Serves as a role model/mentor, providing support, training and sharing knowledge with other Practice Assistants. May act as a group leader in absence of the Practice Manager or Coordinator. Collaborates with team; solicits thoughts and ideas from others and incorporates them to produce quality processes. Acts as team leader for small projects. Delegates daily tasks, scheduling and coverage. Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Maintenance Technician – Lead is responsible for performing advanced maintenance, repair, and preventive maintenance of building systems and equipment while providing day-to-day leadership and coordination of maintenance activities. This role supports the Facility Manager in overseeing vendor work, coordinating system shutdowns, and ensuring building operations, life safety systems, and mechanical infrastructure function safely and efficiently. The Lead Technician serves as a working leader, distributing tasks, supporting vendor workflow, and ensuring high-quality service delivery across departments. Job Description: Key Responsibilities Maintenance & Technical Duties Perform service, repair, and preventive maintenance on a wide variety of building equipment and systems. Troubleshoot mechanical, electrical, and plumbing (MEP) system issues...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description: Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co-payments following...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description: Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co-payments following...