13 operations analyst jobs found

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Beth Israel Lahey Health is a world-class integrated health system providing patients with better care wherever they are. Our 120,000 square foot facility in Westwood, MA, provides state of the art pharmacy services to our systems patients and employees. We specialize in patient-centered care, adherence packaging, specialty drug services, home delivery services, prior authorizations processing, and patient counseling. We are seeking a highly motivated, energetic, and experienced individual that will build and manage our inventory and logistics team. Our goal is to provide the highest level of service and become the pharmacy of choice for all our patients and employees. The Shared Services Pharmacy Technician will assist the overall operation of the call center and data entry teams for the BILH outpatient pharmacy network. Job Description:...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Specialty Pharmacy Liaison Job Description: Job Summary: This position acts as a liaison between the specialty/retail pharmacy and the prescribers to document, submit, communicate outcomes and appeal if necessary all pharmacy/medical prior authorizations. Is also involved in all aspects of obtaining patient access to prescribed medication. Essential Responsibilities: Understands product and payer reimbursement landscape and prior authorization guidelines and processes. Collects and reviews all data needed pharmacy and/or medical for prior authorization approvals. Resolves insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance. Provides exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Provider Data Management Specialist is responsible for the day-to-day administration, maintenance, support, and optimization of database systems that support provider credentialing, privileging, and enrollment functions. This role serves as the primary functional and technical resource for credentialing-related databases, ensuring data integrity, system effectiveness, reporting accuracy, and compliance with organizational and regulatory requirements. The Provider Data Management Specialist partners with internal stakeholders, vendors, and information systems teams to support provider data management and operational processes. Job Description: Essential Duties & Responsibilities including but not limited to: Database Administration & System Support: Administer and maintain databases utilized to support credentialing, privileging, and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Sterile Products Pharmacy Technician will play a prominent role in providing safe and appropriate pharmacy services to our patients in accordance with the policies and procedures of the state of employment standards set forth in the United States Pharmacopeia (USP), and all other applicable federal & local regulatory entities. The Sterile Products Pharmacy Technician works under the supervision of a registered pharmacist, working in & with all aspects of preparing compounding medication. Under the general supervision of a pharmacist, this role performs pharmacy-related functions in compliance with Home Infusion department policies and procedures to provide optimal pharmaceutical care. Job Description: Primary Responsibilities: 1.  Preparation, storage and distribution of compounded & non compounded items. 2. Inventory control....

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Sterile Products Pharmacy Technician will play a prominent role in providing safe and appropriate pharmacy services to our patients in accordance with the policies and procedures of the state of employment standards set forth in the United States Pharmacopeia (USP), and all other applicable federal & local regulatory entities. The Sterile Products Pharmacy Technician works under the supervision of a registered pharmacist, working in & with all aspects of preparing compounding medication. Under the general supervision of a pharmacist, this role performs pharmacy-related functions in compliance with Home Infusion department policies and procedures to provide optimal pharmaceutical care. Job Description: Primary Responsibilities: 1.  Preparation, storage and distribution of compounded & non compounded items. 2. Inventory control....

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Provides support for leadership positions and a division or department by coordinating administrative work, projects and staff. Performs various administrative functions requiring in-depth knowledge of departmental programs, operations and services and hospital policies and procedures. Job Description: Essential Responsibilities: 1. Screens telephone calls and access for high-level position(s) deciding which individuals need face to face meetings, which can be refer to other managers or when possible, resolves the situation. 2. Schedules and prepares for diverse and complex appointments, meetings and travel arrangements. 3. Oversees planning and preparation for committees. Distributes minutes, prepares agenda, materials and committee work. 4. Plans, coordinates and makes recommendations in preparation for high-profile programs and events...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Coordinates the scheduling for patient procedures and services. Job Description: Essential Responsibilities including but not limited to: 1.    Registers all new and established outpatients upon arrival, verifying, collecting co-payments, and updating required information where needed. Is responsible for collecting and data-entering information with high degree of accuracy.  2.    Statuses all appointments at the time of check-in. Confirms that all appointments are statused by the end of the business day to ensure that all appointments may have appropriate charges posted. Enters all future appointment requests and indicates patient preferences or exclusions for dates and/or times. Schedules multiple appointments in the proper sequence and within appropriate time frames.  3.    Regularly rounds with patients in waiting areas and provides patients with...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Based in Westwood, MA. Job Summary: The Pharmacy Fulfillment Technician assists the Specialty Pharmacy Fulfillment Lead and the Specialty Pharmacy Pharmacists the accurate and timely fulfillment and delivery of Rx orders. Job Description: Postion is in Westwood, MA. Essential Responsibilities: All aspects of the pharmacy fulfillment process including ordering and processing inventory, storage and rotation of stock, inventory, accurately filling/counting Rx orders, and processing payment utilizing the POS system. Processing, tracking, and communicating all Mail/delivery of Rx orders including addressing problems/issues with delivery process. Maintaining and procuring inventory of packaging and pharmacy supplies. Routine cleaning and maintenance of pharmacy and loading dock areas, including pharmacy equipment. Enforcement of HIPAA and PHI...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Pharmacy Inventory Controller is responsible for facilitating the procurement of medicine and pharmacy supplies that meet the prescribed safety and health standards at a cost-effective price for the retail and specialty pharmacies. Keeping accurate records of purchases, reconciling with invoices, ensuring payment of invoices, and return-to-stock for both retail and specialty pharmacies. Additionally, stocking and maintaining of pharmacy automation. Job Description: Essential Responsibilities: 1. Receives order to ensure separation of duties, matches purchase orders with packing slips, escalates packing slip/purchase order mismatches with distributors and manufacturers. 2. Assumes a major role in conducting semi-annual inventory tally in cooperation with the Pharmacy Manager. Performs duties as needed by Pharmacy for scheduled and unscheduled...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position acts as a liaison between the specialty/retail pharmacy and the prescribers to document, submit, communicate outcomes and appeal, if necessary, all pharmacy/medical prior authorizations. Is also involved in all aspects of obtaining patient access to prescribed medication. Job Description: Essential Responsibilities:   1.    Understands product and payer reimbursement landscape and prior authorization guidelines and processes. 2.    Collects and reviews all data needed pharmacy and/or medical for prior authorization approvals. 3.    Resolves insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance. 4.    Provides exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates complaints...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The System Environmental Monitoring Specialist serves as the enterprise subject matter expert for environmental monitoring across Beth Israel Lahey Health's pharmacy sterile compounding operations. The role oversees and coordinates environmental monitoring activities across all BILH hospitals, infusion pharmacies, and sterile compounding locations to ensure compliance with USP <797>, applicable state and federal requirements, accreditation standards, and BILH policies. The Specialist provides expert consultation and technical guidance to Directors of Pharmacy, Designated Persons, pharmacy leadership, quality leaders, and operational stakeholders throughout the health system. The role is responsible for enterprise-wide environmental monitoring program standardization, data analysis and trending, regulatory readiness, investigation support,...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the direction of the Manager, Provider Enrollment completes enrollment and health plan recredentialing applications. Maintains physician database and acts as a resource to providers, practice staff, BIDCO staff and health plan provider representatives concerning health care plan participation and status. Demonstrates competency in all aspects of the enrollment process and their assigned provider participation with over 25 affiliated health plans/ products, including Medicare and Medicaid. Job Description: Primary Responsibilities: 1.    Facilitates timely enrollment of new providers in health plans and existing providers in newly contracted health care plans including compilation of confidential data . Maintains knowledge of NCQA standards and health plan enrollment and credentialing guidelines (including Medicare and Medicaid). (essential) 2....

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Directs and assist patient access to the specialty pharmacy by answering, screening and processing a high volume of incoming calls in a dedicated call center. Job Description: Essential Responsibilities: Answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to the phone scripts and guidelines for triaging calls. Asks appropriate questions and uses independent judgment within scope of knowledge and authority to determine the type of appointment, appropriate provider and urgency needed. Utilizes pharmacy software applications to schedule prescription refills. Verifies and updates patients' demographic information and transfers to registration for update as needed. Obtains necessary referrals for scheduled visit and documents in system. Document appropriate payer information, including...