95 product manager jobs found

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Specialty Pharmacy Liaison Job Description: Job Summary: This position acts as a liaison between the specialty/retail pharmacy and the prescribers to document, submit, communicate outcomes and appeal if necessary all pharmacy/medical prior authorizations. Is also involved in all aspects of obtaining patient access to prescribed medication. Essential Responsibilities: Understands product and payer reimbursement landscape and prior authorization guidelines and processes. Collects and reviews all data needed pharmacy and/or medical for prior authorization approvals. Resolves insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance. Provides exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Beth Israel Lahey Health is a world-class integrated health system providing patients with better care wherever they are. Our 120,000 square foot facility in Westwood, MA, provides state of the art pharmacy services to our systems' patients and employees. We specialize in patient-centered care, adherence packaging, specialty drug services, mail order services, prior authorizations processing, and patient counseling. We are seeking highly motivated energetic and experienced pharmacy technicians to help with the picking, packing, shipping, and daily operations for our supply chain team. Our goal is to provide the highest level of service and become the operational hub for all of our member institutions. Job Description: Primary Responsibilities: 1. Responsible for supply chain operations in the pharmacy, warehouse, and loading docks including, but not...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Retail Pharmacy Technician Trainee (PTT) is responsible for providing technical support under the supervision of a licensed pharmacist in the outpatient/retail pharmacy. PTT's duties include bedside delivery of medications and performing drop-off and pick-up window duties, and performing various quality control tasks as assigned. In addition, the PTT will participate in training and orientation of new PTTs and pharmacy students and bedside delivery to patients. The PTT role is intended to open the opportunity for those with no prior health care experience develop into a well-rounded pharmacy technician. Job Description: Essential Duties & Responsibilities including but not limited to: Learn, understand and be able to relay information to patients and caregivers regarding routine/maintenance medication requests (telephonic, fax, Patient site,...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position acts as a liaison between the specialty/retail pharmacy and the prescribers to document, submit, communicate outcomes and appeal, if necessary, all pharmacy/medical prior authorizations. Is also involved in all aspects of obtaining patient access to prescribed medication. Job Description: Essential Responsibilities:   1.    Understands product and payer reimbursement landscape and prior authorization guidelines and processes. 2.    Collects and reviews all data needed pharmacy and/or medical for prior authorization approvals. 3.    Resolves insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance. 4.    Provides exceptional customer service to internal and external customers; resolves any customer requests in a timely and accurate manner; escalates complaints...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Manager Care Coordinator initiates and process managed care insurance referral requests for patients of BILH Primary Care Practices, while maintaining a strong focus on patient-centered care, timeliness, quality, and accuracy. Adhere to the organization's Revenue Cycle Referral Management policy and meet targets regarding expected standard turnaround time goals as set by the practice. Facilitate discussions with patients to educate them regarding care coordination and redirect care within the BILH network. Job Description: The Managed Care Coordinator's Responsibilities are: 1. Work collaboratively with BILH PCPs, patients and practice support staff to coordinate, and process all specialty care managed care referral authorization requests in compliance with BILHPN and BILH Hospitals contractual rules and agreements for multiple managed care insurance...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reports to: Practice Manager or Ambulatory Practice Coordinator with input from assigned physician(s), nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description: Essential Responsibilities: The Medical Asst. II serves as a role model, providing support, training and sharing knowledge with other Medical Assistants, MA student externs and Practice Assistants in the practice. Makes recommendations on how resources can be used differently and more effectively. Identifies and resolves OSHA compliance issues, audits and maintains point of care testing and tracks test results. Participates in practice improvement initiatives. The MAII may participate in small projects under the direction of the Manager or Designee. Greets...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reports to: Practice Manager or Ambulatory Practice Coordinator with input from assigned physician(s), nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description: Essential Responsibilities: The Medical Asst. II serves as a role model, providing support, training and sharing knowledge with other Medical Assistants, MA student externs and Practice Assistants in the practice. Makes recommendations on how resources can be used differently and more effectively. Identifies and resolves OSHA compliance issues, audits and maintains point of care testing and tracks test results. Participates in practice improvement initiatives. The MAII may participate in small projects under the direction of the Manager or Designee. Greets...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The Retail Pharmacy Technician is responsible for providing technical support under the supervision of a licensed pharmacist in the outpatient/retail pharmacy. Technician's duties include preparing take home medications, compounding, inventory management, utilizing various equipment and technology available in the pharmacy, performing drop-off and pick-up window duties, and performing various quality control tasks as assigned. In addition, the retail technician will participate in training and orientation of new technicians and pharmacy students and bedside delivery to patients. Job Description: Essential Responsibilities: Renews routine/maintenance medication requests (telephonic, fax, Patient site, E- prescription queue) for patients. Manages the administrative responsibilities for faxing, filing, mailing, and documenting status in...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The Retail Pharmacy Technician is responsible for providing technical support under the supervision of a licensed pharmacist in the outpatient/retail pharmacy. Technician's duties include preparing take home medications, compounding, inventory management, utilizing various equipment and technology available in the pharmacy, performing drop-off and pick-up window duties, and performing various quality control tasks as assigned. In addition, the retail technician will participate in training and orientation of new technicians and pharmacy students and bedside delivery to patients. Job Description: Essential Responsibilities: Renews routine/maintenance medication requests (telephonic, fax, Patient site, E- prescription queue) for patients. Manages the administrative responsibilities for faxing, filing, mailing, and documenting status in...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Beth Israel Lahey Health and {BILH Pharmacy- Home Infusion Services} are devoted to consistently promoting a culture of Wellbeing, Empathy, Collaboration, Accountability, Respect, and Equity as outlined in our organization's WE CARE values. The Patient Liaison is the face of BILH Pharmacy – Home Infusion Services. This role is stationed across our system hospitals with a primary responsibility of clinical relationship building. The Patient Liaison engages with patients and family members to introduce home infusion services, identify potential barriers to discharge, and ensure understanding of medication self-administration practices. This position collaborates with hospital case managers/discharge planners to facilitate patient transitions to home. Job Description: ESSENTIAL DUTIES & RESPONSIBILITIES (including but not limited to): 1. Serve as...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Beth Israel Lahey Health and {BILH Pharmacy- Home Infusion Services} are devoted to consistently promoting a culture of Wellbeing, Empathy, Collaboration, Accountability, Respect, and Equity as outlined in our organization's WE CARE values. The Patient Liaison is the face of BILH Pharmacy – Home Infusion Services. This role is stationed across our system hospitals with a primary responsibility of clinical relationship building. The Patient Liaison engages with patients and family members to introduce home infusion services, identify potential barriers to discharge, and ensure understanding of medication self-administration practices. This position collaborates with hospital case managers/discharge planners to facilitate patient transitions to home. Job Description: ESSENTIAL DUTIES & RESPONSIBILITIES (including but not limited to): 1. Serve as...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The Shared Services Pharm Tech Lead collaborates with pharmacy management to lead a team of data entry and call center technicians who are responsible for all pharmacy billing and inbound/outbound calls for our specialty pharmacy operation. Assists with the day to day operations and oversight of various centralized pharmacy services such as data entry, call center, and prescription fulfillment. Must be committed to providing the highest quality of service to patients, providers, and vendors. Job Description: Essential Responsibilities: Oversees daily operations and assists a team that answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to phone scripts and guidelines for triaging calls when needed. Asks appropriate questions and uses independent judgment within scope of knowledge and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: The Shared Services Pharm Tech Lead collaborates with pharmacy management to lead a team of data entry and call center technicians who are responsible for all pharmacy billing and inbound/outbound calls for our specialty pharmacy operation. Assists with the day to day operations and oversight of various centralized pharmacy services such as data entry, call center, and prescription fulfillment. Must be committed to providing the highest quality of service to patients, providers, and vendors. Job Description: Essential Responsibilities: Oversees daily operations and assists a team that answers, screens and processes a high volume of calls in a professional manner. Utilizes and adheres to phone scripts and guidelines for triaging calls when needed. Asks appropriate questions and uses independent judgment within scope of knowledge and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. We are seeking a proactive and patient-centered In-Clinic Medication Access Specialist to join our Neurology care team at the Lahey Neuro Clinic, located at 29 Mall Road (BVH). In this vital on-site role (Monday through Friday), you will serve as the key liaison between neurologists, patients, and pharmacy services—ensuring timely and streamlined access to critical medications, including complex therapies for conditions such as multiple sclerosis, epilepsy, migraines, and movement disorders. As part of your responsibilities, you will proactively review provider appointment lists and patient chart notes to identify individuals who may benefit from pharmacy support. You will work closely with our Medication Authorization and Access team to triage patient cases efficiently and support the coordination of insurance approvals and financial assistance. Additionally, you...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Sterile Products Pharmacy Technician will play a prominent role in providing safe and appropriate pharmacy services to our patients in accordance with the policies and procedures of the state of employment standards set forth in the United States Pharmacopeia (USP), and all other applicable federal & local regulatory entities. The Sterile Products Pharmacy Technician works under the supervision of a registered pharmacist, working in & with all aspects of preparing compounding medication. Under the general supervision of a pharmacist, this role performs pharmacy-related functions in compliance with Home Infusion department policies and procedures to provide optimal pharmaceutical care. Job Description: Primary Responsibilities: 1.  Preparation, storage and distribution of compounded & non compounded items. 2. Inventory control....

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description: Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Takes appropriate actions to diffuse challenging situations. Takes complete and accurate information from patients/callers. Maintains patient confidentiality at all times. Performs check in, registration, scheduling, and verification of demographic information according to APG...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Reports to (one of the following): Practice Manager or Ambulatory Practice Coordinator with input from assigned physician, nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description: Essential Responsibilities: Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy. Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible. Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met. Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system. Collects co-payments following...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reports to: Practice Manager or Ambulatory Practice Coordinator with input from assigned physician(s), nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description: Essential Responsibilities: The Medical Asst. II serves as a role model, providing support, training and sharing knowledge with other Medical Assistants, MA student externs and Practice Assistants in the practice. Makes recommendations on how resources can be used differently and more effectively. Identifies and resolves OSHA compliance issues, audits and maintains point of care testing and tracks test results. Participates in practice improvement initiatives. The MAII may participate in small projects under the direction of the Manager or Designee. Greets...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Reports to: Practice Manager or Ambulatory Practice Coordinator with input from assigned physician(s), nurses or other health care providers. Responsible for delivering the highest quality service to patients while contributing to the smooth functioning of practice operations. Job Description: Essential Responsibilities: The Medical Asst. II serves as a role model, providing support, training and sharing knowledge with other Medical Assistants, MA student externs and Practice Assistants in the practice. Makes recommendations on how resources can be used differently and more effectively. Identifies and resolves OSHA compliance issues, audits and maintains point of care testing and tracks test results. Participates in practice improvement initiatives. The MAII may participate in small projects under the direction of the Manager or Designee. Greets...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Community Practice Assistant Job Description: Job Summary: The Community Practice Assistant answers calls from or regarding community patients consisting of residents of nursing facilities, assisted living facilities, elder housing facilities, and persons homebound due to frailty. Essential Responsibilities: Resolves non-urgent requests immediately over the phone whenever possible. Gathers pertinent information when taking a message for a provider and sends it via Telephone Encounter in ECW or via paging system. Documents process/resolution in the patient electronic medical record. Prioritize calls for urgency and pages providers as necessary. Confirms eligibility and enters demographic information for new patients. Sends forms and information about the house calls program to new patients' families. Answers new patient inquiries. Processes...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Beth Israel Lahey Health is a world-class integrated health system providing patients with better care wherever they are. Our 120,000 square foot facility in Westwood, MA, provides state of the art pharmacy services to our systems patients and employees. We specialize in patient-centered care, adherence packaging, specialty drug services, home delivery services, prior authorizations processing, and patient counseling. We are seeking a highly motivated, energetic, and experienced individual that will build and manage our inventory and logistics team. Our goal is to provide the highest level of service and become the pharmacy of choice for all our patients and employees. The Shared Services Pharmacy Technician will assist the overall operation of the call center and data entry teams for the BILH outpatient pharmacy network. Job Description:...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Medical Assistant provides high quality, direct patient care in a team-based model to our BIDHC patients and supports smooth and efficient administrative and clinical practice operations. The Medical Assistant has the ability to work with people from different backgrounds and respects the beliefs of all patients and team members. Reports to the Practice Manager. Job Description: LOCATIONS: Amesbury, Andover, Haverhill, Methuen, Newburyport, Salem, NH, Seabrook Primary Responsibilities: 1.    Through relationship development and care team coordination, contributes to the BIDHC patient, practice, and organizational goals. Develops long term empathetic relationships with patients, families and colleagues to contribute to patient care. (essential) 2.    Assists patient over the course of their visit: facilitates timely flow and informs patient and...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The Medical Assistant provides high quality, direct patient care in a team-based model to our BIDHC patients and supports smooth and efficient administrative and clinical practice operations. The Medical Assistant has the ability to work with people from different backgrounds and respects the beliefs of all patients and team members. Reports to the Practice Manager. Job Description: Primary Responsibilities: 1.    Through relationship development and care team coordination, contributes to the BIDHC patient, practice, and organizational goals. Develops long term empathetic relationships with patients, families and colleagues to contribute to patient care. (essential) 2.    Assists patient over the course of their visit: facilitates timely flow and informs patient and provider of any delay in a timely manner, engages with patient on visit reason, updates...

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Location: North Reading Medical Associates 500 Salem St Wilmington, MA The Medical Assistant provides high quality, direct patient care in a team-based model to our BIDHC patients and supports smooth and efficient administrative and clinical practice operations. The Medical Assistant has the ability to work with people from different backgrounds and respects the beliefs of all patients and team members. Reports to the Practice Manager. Job Description: Primary Responsibilities: 1.    Through relationship development and care team coordination, contributes to the BIDHC patient, practice, and organizational goals. Develops long term empathetic relationships with patients, families and colleagues to contribute to patient care. (essential) 2.    Assists patient over the course of their visit: facilitates timely flow and informs patient and provider of...