23 associate director jobs found

Director, HR Business Partner - Card At Capital One, we think big and do bigger things. We were the first company to develop and offer mass customization and personalization of credit card, auto loans and other financial services products, and we have been innovating relentlessly ever since. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration, and delivers world-class products and services impacting over 65 million customer accounts. Still founder-led by Chairman and CEO Richard Fairbank, we dare to dream, disrupt and deliver a better way for our customers, the financial industry and for each other.  The Role: Here at Capital One, you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. We are looking for a Director, HRBP to deliver on people initiatives and human capital strategy both for specific business segments and across the enterprise. The ideal candidate brings a...

Sr. Director, HR Business Partner - Tech Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company –...

Director, HR Business Partner - Risk Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and...

Director, HR Business Partner - Tech Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and...

Principal Associate, Principal Extended Ops Associate - Card Delivery Operations (Client Facing) As a Principal Associate for Card Delivery Operations , you are the operational engine bringing our business partners’ card products to reality. In this subject matter expert role, you will build and scale processes that boost efficiency, lower operational risk, and deliver seamless outcomes for our customers. You will serve as the primary integrator across stakeholders—driving accountability, securing technical readiness, and hitting critical fulfillment targets. Built for a high-performing operator with exceptional project management capability, this position demands rigorous precision and collaborative leadership. You will work side-by-side with cross-functional tech leads and external supplier managers to translate complex rollout plans into flawless execution. Key Responsibilities: Project Management & Execution Plan Execution:...

Dealer Success Manager Coach As a Dealer Success Manager People Leader with Capital One Auto, you’ll have an amazing opportunity to train, coach, motivate, share winning best practices and improve processes within our Sales Organization while working directly with our Outside Sales partners around the country. In this role, you will also serve as a People Leader, directly managing Dealer Success Managers to ensure their success in the role and holding the ultimate responsibility for your team's overall performance. This position reports directly to the Regional President and requires close collaboration with the Regional Sales Manager, Regional Relationship Manager, and the broader POD teams. This cohesive partnership is essential to delivering exceptional service to our Dealer customers. We are excited to be growing our team to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you join our...

Dealer Success Manager Coach As a Dealer Success Manager People Leader with Capital One Auto, you’ll have an amazing opportunity to train, coach, motivate, share winning best practices and improve processes within our Sales Organization while working directly with our Outside Sales partners around the country. In this role, you will also serve as a People Leader, directly managing Dealer Success Managers to ensure their success in the role and holding the ultimate responsibility for your team's overall performance. This position reports directly to the Regional President and requires close collaboration with the Regional Sales Manager, Regional Relationship Manager, and the broader POD teams. This cohesive partnership is essential to delivering exceptional service to our Dealer customers. We are excited to be growing our team to build the next generation on sound practices and values so that our philosophy can transcend into our products and services. We hope you...

Executive Assistant We are seeking an experienced, proactive, and detail-oriented Executive Assistant to provide high-level administrative support to the Senior Vice President of Network Strategy & Policy. In this role, you will serve as a strategic operational partner—managing complex schedules, seamless travel logistics, high-impact meetings, and key team communications. By streamlining administrative workflows and maintaining high operational standards, you will enable executive leadership to focus on critical strategic priorities and driving business growth. Responsibilities  Executive Calendar & Time Management: Serve as the primary gatekeeper and manager of the SVP’s calendar, strategically prioritizing requests to optimize executive time. Coordinate complex internal and external meetings across multiple time zones, resolving scheduling conflicts proactively. Travel & Expense Administration: Plan, book, and manage comprehensive end-to-end...

Director, Tech Recruiting At Capital One, we’re changing banking for good—and our Talent Acquisition team powers that transformation. We create world-class candidate experiences, drive impactful hiring strategies, and connect top talent with opportunities to innovate at scale. As a Talent Acquisition Director, you’ll lead the strategy to attract, engage, and hire high-impact technical leaders who are building the future of financial technology. We’re looking for a strategic, forward-thinking Talent Acquisition Director to accelerate Capital One’s market position as an employer of choice in Software Engineering, AI Engineering, Data Science, Applied Research, and Machine Learning. In this role, you’ll partner closely with executive leadership to influence strategy, modernize recruiting operations, and empower high-performing recruiting teams. Roles and Responsibilities: Partner with senior executives to deliver transformative talent acquisition strategies...

Principal Associate, Process Manager | Retail Bank As a Principal Associate Process Manager, responsibilities will include documenting, monitoring, and controlling critical real estate and construction process points as defined by business policies and standards. In this role, you will serve as the operational anchor and owner of our project governance routines, financial governance alignments, and well-managed programs. Operating with autonomy and a strong ability to navigate ambiguity, you will drive process rigor to ensure our primary third-party project management partners execute retail construction projects efficiently, defensibly, and in full compliance. You will educate and gain buy-in from key stakeholders concerning process utilization to ensure flawless execution each and every time. This individual must be able to effectively communicate and influence partners across multiple functional areas, including senior leadership, strategic real estate teams, internal...

Principal Associate, Recruiter- Global Payment Network Our Talent Acquisition team is at the forefront of attracting, engaging and retaining great talent that is passionate about changing banking for good. We provide a best-in-class experience for candidates and hiring teams, and we have fun along the way. Our culture and people are integral to our growth and success. We’re looking for team members with a knack for finding the best of the best – join us and find out how you can help change the way our millions of customers are interacting with their money. Capital One is looking for a Principal Associate to join our Professional Talent Acquisition Recruiting Team supporting the Global Payment Network organization. In partnership with your team, you will effectively source and build talent pipelines,  manage candidates through the recruiting and selection process, provide consulting and guidance to our Talent Acquisition teams and participate in projects that enhance the...

Principal Associate, Recruiter Our Talent Acquisition team is at the forefront of attracting, engaging and retaining great talent that is passionate about changing banking for good. We provide a best-in-class experience for candidates and hiring teams, and we have fun along the way. Our culture and people are integral to our growth and success. We’re looking for team members with a knack for finding the best of the best – join us and find out how you can help change the way our millions of customers are interacting with their money. Capital One is looking for a Principal Associate to join our Tech Recruiting Team. This is an exciting opportunity to infuse the organization with talent brokers for Capital One. In partnership with your team, you will effectively manage candidates through the recruiting and selection process, provide consulting and guidance to our Talent Acquisition teams and participate in projects that enhance the recruiting experience. You will be passionate...

Manager, Risk Management: Card Data Management Do you like working in the spotlight? Are you ready to work on the front line of a top 10 Bank? Can you build relationships as well as develop and implement innovative solutions? Capital One’s Card Data Management (CDM) organization is the risk steward for ensuring a well managed data ecosystem for the organization. CDM serves as the governance function accountable for the data risk for the organization. CDM is on a transformational journey to build out the data governance control framework focusing on automation and preventative controls to unleash the business for future data needs including generative AI and new third party data. The CDM Team is currently hiring for a Risk Manager who will support our risk and control function. As a key member of the CDM team, this role will be responsible for partnering closely with our Card business teams (data producers and consumers) to establish optimal quality and monitoring of the...

Manager, Learning Experience Design Capital One’s Enterprise Learning & Development team is seeking a forward-thinking and dynamic Learning Experience Design Manager to serve as a visionary architect and empowering people leader. The team brings together human-centered design principles and modern instructional design practices to create high-impact, transformative learning experiences for associates across Capital One. In this role, you will lead a team of Learning Experience Designers dedicated to building comprehensive learning ecosystems that support our product management, technical, data and specialized line-of-business teams, ensuring they are equipped to navigate an evolving and complex business landscape. As an empowering people leader, you will inspire a team of designers to translate complex business requirements into intuitive, engaging and measurable learning content. You will oversee a diverse portfolio of learning initiatives, partnering closely with...

Senior Manager - Retail Learning and Development The Role Capital One’s Retail Learning and Development team is seeking a visionary leader to join us as a Senior Learning Manager. In this role, you will lead a high-performing team responsible for end-to-end learning strategy, consultation, design, and facilitation supporting Bank Voice, Bank Operations, and Customer Protection frontline associates and their leaders. You will elevate learning from a support function to a critical driver of business outcomes by pioneering AI integration, accelerating speed to market, and driving a culture of continuous learning innovation. You will coach a nimble, innovative team to transform static training into highly engaging, practical experiences while integrating AI practices to deliver solutions at the speed of the business.  General Responsibilities: Strategic Consulting, AI Integration & Executive Influence Proactively consult with senior business leaders...

Director, Regional Relationship Manager Job Description As a Director, Regional Relationship Manager with Capital One Auto Finance, you have an amazing opportunity to manage a Regional Buying Center and team of Inside Sales Managers.  We are excited to build the next generation on sound practices and values so that our philosophy can transcend into our products and services.  We hope you join our tremendous team that has helped change our industry for the better. General Responsibilities: Provides primary management and oversight to Regional Buying Center by ensuring sales protocol is followed and business results are maximized Responsible for coaching of a high-performance sales team of up to 3-4 Sr. Relationship Managers to meet and exceed all critical sales performance objectives Responsible for coordinating activities and partnering with the Sales Management team to obtain maximum efficiencies in production. Must possess a well-developed capacity...

Manager, Client Development (Auto) As a Client Development Manager at Capital One, you will apply your strategic and analytical skills to create and strengthen relationships in the auto space. You will work with senior leaders to systematically identify and evaluate opportunities to establish, structure, and foster relationships that drive adoption of our products. You'll expand our reach and provide opportunities to proactively engage our partners shaping future developments to deliver a better customer experience. You'll do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.   In your role, you will: Strategic Account Remediation: Act as the primary owner for high-risk account churn, tasked with independently diagnosing root causes, forming cross-functional "hot house" teams, and negotiating strategic exceptions or service adjustments to retain enterprise...

Business Analyst Recruiting Manager- S&G Our Students and Grads Recruiting Team is at the forefront of attracting, engaging and retaining top early career talent that is passionate about changing banking for good. We provide a best-in-class experience for candidates and hiring teams, and we have fun along the way. Our culture and people are integral to our growth and success, and we’re looking for proactive, innovative leaders with a knack for finding the best of the best to join our team. As a Manager in Students and Grads Business Analyst Recruiting, you will lead and develop a team supporting recruiting for our Business Analyst programs. You will partner closely with the BA Recruiting Leader and BA Recruiting Leads to translate recruiting priorities and strategies into strong execution, support overall recruiting season management, and ensure teams are equipped to deliver against our hiring goals. You will coach and support recruiters and Recruiting...

Principal Associate, Recruiter Our Talent Acquisition team is at the forefront of attracting, engaging and retaining great talent that is passionate about changing banking for good. We provide a best-in-class experience for candidates and hiring teams, and we have fun along the way. Our culture and people are integral to our growth and success. We’re looking for team members with a knack for finding the best of the best – join us and find out how you can help change the way our millions of customers are interacting with their money. Capital One is looking for a Principal Associate to join our Tech Recruiting Team. This is an exciting opportunity to infuse the organization with talent brokers for Capital One. In partnership with your team, you will effectively manage candidates through the recruiting and selection process, provide consulting and guidance to our Talent Acquisition teams and participate in projects that enhance the recruiting experience. You will be passionate...

Principal Associare, Recruiter Our Talent Acquisition team is at the forefront of attracting, engaging and retaining great talent that is passionate about changing banking for good. We provide a best-in-class experience for candidates and hiring teams, and we have fun along the way. Our culture and people are integral to our growth and success. We’re looking for team members with a knack for finding the best of the best – join us and find out how you can help change the way our millions of customers are interacting with their money. Capital One is looking for a Principal Associate to join our Tech Recruiting Team. This is an exciting opportunity to infuse the organization with talent brokers for Capital One. In partnership with your team, you will effectively manage candidates through the recruiting and selection process, provide consulting and guidance to our Talent Acquisition teams and participate in projects that enhance the recruiting experience. You will be passionate...

Senior Manager, Tech Recruiting Our Talent Acquisition team is at the forefront of attracting, engaging and retaining great talent that is passionate about changing banking for good. We provide a best-in-class experience for candidates and hiring teams, and we have fun along the way. Our culture and people are integral to our growth and success. We’re looking for team members with a knack for finding the best of the best – join us and find out how you can help change the way our millions of customers are interacting with their money. This is an exciting opportunity to infuse the organization with talent brokers for Capital One. You will lead your team in overseeing and elevating the end-to-end candidate lifecycle through the recruiting and selection process, provide consulting and guidance to our Talent Acquisition teams and participate in projects that enhance the recruiting experience. As a Talent Acquisition Senior Manager , you will serve as a high-impact, strategist...

Manager, Learning Experience Design (Leadership) Capital One’s Enterprise Learning & Development team is seeking a forward-thinking and dynamic Learning Experience Design Manager to serve as a visionary architect and empowering people leader for our enterprise leadership programs. The team brings together human-centered design principles and modern instructional design practices to create high-impact, transformative learning experiences for associates across Capital One. In this role, you will specifically drive the development of learning experiences that shape our current and future leaders, ensuring they are equipped to navigate an evolving and complex business landscape. As an empowering people leader, you will inspire a team of designers to realize the vision of our business and consulting partners. You will oversee the portfolio of learning initiatives for leadership and diversity, inclusion, and belonging (DIB) programs, aligning design efforts to the...

Principal Coordinator, Support Operations Customer support and advocate position for Capital One team members at our Chicago office. Provide support for a fast growing group of team members in multiple divisions. This opportunity is based at the Chicago, Illinois location, where excellent customer service and engagement are our highest priorities. Heavy focus on laptop support with an even mix of Windows PC’s, Macs, and Mobile Devices.   Responsibilities: Assist the Service Desk by actively taking intake calls  Provide top-notch customer focused support Have excellent written and verbal communication skills Engage in cross-training efforts amongst peers where applicable Contribute to site level operational readiness and process improvements Effectively manage up as needed Self-aware of gaps in skills and works to improve Frequently collaborates with site lead, acting as back-up when delegated Cross-platform collaboration with...