15 retail client manager jobs found

Manager - Strategic Learning & Knowledge Consultant (Hybrid) Capital One’s Card Shared Services: Learning & Knowledge (L&K) team ensures that customer service agents and their leaders have the knowledge and skills to solve problems and enable brand defining experiences for millions of customers. We’re a team of learning, knowledge, technology, and data experts who are passionate about enabling agent performance through innovative skill development and content solutions. To transform the learning and knowledge experience, maximize our impact, and enable data-driven, tech-centric learning in the flow of work, we are seeking a Learning & Knowledge Consultant.    Our optimal candidate  can seamlessly translate strategic business objectives and intent into impactful  learning and knowledge solutions and learner centered experiences. Whether your background is in business, program/product management, or learning strategy, your ability to build alignment and drive...

HRBP- Principal Associate - Global Payment Networks Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great...

Manager, Cyber Product Owner Capital One, a Fortune 500 company and one of the nation’s top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients.  Our goal is to create one of the nation’s great banks, and we have the necessary ingredients:  a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities,and great people.  We nurture a work environment where people with a variety of thoughts, ideas and background, guided by our shared Values, come together to make Capital One a great company - and a great place to work.  As Manager, Portfolio and Product Operations in Capital One’s Enterprise Cyber Security organization, we are seeking someone to drive product management excellence and organizational delivery performance through scalable tools, standardized processes, and data-driven insights. This role sits at the intersection of product management,...

Market Manager - Western Maryland Area At Capital One, we’re building a leading information-based technology company. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                                Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.   The MX Experience: Welcome to a new idea in banking.  Here at Capital One, we're redefining how people bank.  You see, we believe banking should fit our customers' everyday lives - not the other way around.  We're redefining the typical work...

Market Manager - Arlington/Alexandria Va Area At Capital One, we’re building a leading information-based technology company. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.                                                Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.   The MX Experience: Welcome to a new idea in banking.  Here at Capital One, we're redefining how people bank.  You see, we believe banking should fit our customers' everyday lives - not the other way around.  We're redefining the...

Principal Associate, HR Business Partner- Financial Servicing Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital...

Manager, HR Business Partner- Customer Channels   Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership.If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One a great...

Client Services Treasury Management Principal Associate Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from one of our Capital One hubs in Charlotte, NC, Plano, TX, or Richmond, VA.   Are you a seasoned client advocate with a passion for leading people and a drive to transform the commercial banking experience? Capital One is seeking a Principal Associate for our Commercial Client Operations (CCO) team. This is a unique, high-visibility role designed for an individual who is ready to manage a "pod" today with the clear trajectory to promote into a Client Service Manager role within 12–18 months.  You will lead a team in a dynamic, fast-paced environment, balancing risk management with the delivery of an industry-leading experience.   Responsibilities: Team Leadership & Development Manage and...

Senior Associate, Property Coordinator, DFW Airport Lounge (On-Site: DFW)  Within the Premium Products & Experiences (PPX) organization, the Guest Experience team is responsible for executing the enterprise-wide vision for Capital One Lounges and Landings. We design and build world-class properties, set the gold standard for guest experience, and grow our network across the U.S.—all with the goal of redefining the premium travel market. To support this vision, Capital One  is hiring a Property Coordinator based in Dallas to join our Guest Experience team. In this new and dynamic role, you will be the primary steward of our Dallas lounge infrastructure—ensuring our facilities are pristine, our proprietary technology is seamless, and the partner-led operations remain in strict compliance with all airport and regulatory requirements. You are the bridge between our high-level strategy and the daily physical reality of our lounge environment, ensuring the lounge environment...

Senior Associate, Process Manager - AML Content Developer The AML University (AMLU) Training team is seeking a collaborative, organized, creative individual to join our team. AMLU supports the creation and deployment of Anti-Money Laundering (AML) training materials and learner experiences. This role will be responsible for the design, development, and maintenance of a diverse set of learning materials to support Capital One’s AML Program, including required e-learnings for the AML department and the enterprise. This individual will partner closely with key business partners to translate business intent into engaging learning materials.  This individual will analyze learning needs, develop blended learning solutions. They will work closely to design and update content, develop e-Learning courses and training, create job aids and reference materials, as well as manage projects from start to finish, related to AML learning experiences.   A successful candidate will be...

Senior Associate, Risk Management - Issues & Events Management As a Senior Risk Specialist within the Card Risk team, you will engage with a team of risk managers, product owners and business leads in delivering flawlessly executed event and issue management.  Each issue or event is a self-contained project; it requires analysis of the underlying breakdown, identification of the right solution and ongoing execution to facilitate closure.  Since risk events and issues do not happen sequentially, at any given time you will be concurrently managing multiple open items. You will collaborate with smart and passionate leaders to improve Capital One’s risk profile while putting the customer first. You will educate and gain buy-in from key stakeholders concerning the health and performance of processes supporting US Card.  We are seeking dedicated, disciplined, risk professionals who excel in a team environment. This individual will have demonstrated that they can improve...

HR Business Partner- Senior Manager- Global Payments Network Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people have a variety of thoughts, ideas and backgrounds, guided by our shared Values. The Global Payment Network...

Manager - Learning Manager, Instructional Design (Hybrid) Capital One’s Learning & Knowledge team is seeking a dynamic manager to lead a team of Instructional Designers that design a diverse set of learning experiences to support team members across various disciplines. This role will partner closely with business leaders and internal stakeholders to create custom learning strategies. They will empower their team to analyze learning needs, design and develop blended and self-guided learning solutions, measure and report on learning effectiveness, and support the larger Instructional Design team to build the future of learning. We are focused on delivering memorable, engaging learning experiences to our associates that drive performance and achieve business objectives, as well as providing exceptional service to our stakeholders. The ideal candidate for this role is a/an: Expert in Adult Learning: Has expertise in adult learning theory, cognitive science, and...

Sr. Manager HR Business Partner - Global Payment Networks   Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people have a variety of thoughts, ideas and backgrounds, guided by our shared Values. The Global Payment...

Manager- HRBP- Global Payment Network Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and...