11 business banking relationship manager jobs found

Strategic Delivery Lead - Business Cards & Payments The Business Cards & Payments (BC&P) organization is committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners and offer products and services to help them do more business.  We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do. The name of our organization reflects our current leadership position in Small Business and Commercial Cards - as well as our aspiration to serve a wide range of needs for our customers Beyond the Card. We are a culture that dreams big and embraces an entrepreneurial and ownership spirit - just like our business customers.  About the Role We are seeking a high-performing, leader to drive the execution of our highest-priority initiatives. This role is central to our team’s...

Process Manager, Principal Associate (Hybrid) We are seeking a highly analytical and innovative Senior Process Manager with a strong analytical experience and background in the banking industry. This role will be pivotal in improving ATM availability metrics, uncovering operational efficiencies, and driving data-informed strategies to enhance customer experience and service reliability.   General Responsibilities:   Analysis : Identify business challenges and opportunities for improvement and solve them using analysis to make strategic or tactical recommendations.   Execution : Proactively explore new data-driven opportunities to improve ATM services and inform broader banking operations strategies.    Partnership : Work closely with operations, product, and technology teams to develop actionable recommendations that enhance ATM capabilities. Maintain relationships with key partners and suppliers to ensure teams are in sync with future direction....

Sr. Associate, Process Manager (Hybrid) As a Sr. Process Manager for Capital One’s Retail Bank Customer Protection Organization, you will be part of a talented, people-first organization responsible for supporting & transforming the customer and agent servicing experiences.  You will regularly integrate and influence multiple groups and be seen as a strong change agent by our business partners in supporting strategy & implementation as it supports Customer and agent experiences.  You will influence and gain buy-in from key stakeholders to ensure technology and processes deliver breakthrough business results.  The ideal candidate will have demonstrated the ability to: Develop and maintain formal process documents (e.g. maps, and diagrams), and document processes and projects (creating project reports, presentations, business cases, and diagrams) as needed Responsible for data quality and Performance metric reporting (ex: Tableau reporting) Lead...

Relationship Manager Are you a natural born people person who thrives on cultivating relationships with others? Does being a strategic thinker strike a chord with you? Look no further; a Relationship Manager Associate at Capital One is the opportunity for both! This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business. You will be influencing 60-80 dealerships, building positive relationships with them while supporting the outside sales managers.  A Relationship Manager will also be the first line of contact for Capital One Auto Finance (COAF) involving issues in underwriting and funding. Furthermore, the Relationship Manager makes outbound phone calls to dealers to capture their business for COAF, while also taking inbound calls from the dealers to strategically analyze their potential territories resulting in a game plan to achieve a target goal. A Relationship Manager...

Manager, Project Management, Hardware Strategy (Hybrid) As the Manager of Project Management for Hardware Strategy, you will lead the evolution of our physical customer touchpoints. You are responsible for the Customer Experience Hardware Strategy, ensuring our fleet is modern, functional, and aligned with user needs. This role oversees the entire hardware lifecycle—from strategic procurement to the flawless execution of large-scale deployment projects. Key Responsibilities: Long-Term Strategy & Data Analysis Strategic Forecasting: Analyze complex datasets to identify and recommend long-term strategies for both ATM and non-ATM Branch Hardware. Fleet Health Modeling: Build and maintain information to predict hardware lifecycles and future technology needs across the branch network. Data-Driven Roadmaps: Translate hardware performance metrics into actionable roadmaps for future physical customer touchpoints. Project Execution & Stakeholder Influence...

Principal Associate - Content Strategist Lead (Work From Home) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Customer Operations role may be the role for you! To be eligible for this role, candidates must live within a 100 miles radius of one of the following zip codes ( excluding CA ) and report in person, when required, with at least 24 hours notice. 23060 (Richmond, VA) 23320 (Chesapeake, VA) 33634 (Tampa, FL) 89144 (Las Vegas, NV) 75024 (Plano, TX) 19801 (Wilmington, DE)  68521 (Lincoln, NE) 56301 (St. Cloud, MN) Who we are: Capital One’s Card Shared Services: Learning & Knowledge (L&K) team ensures that customer service agents and their leaders have the knowledge and skills to help our agents solve problems for millions of customers. We’re a team of learning, knowledge, technology, and data experts who are passionate about enabling agent...

Associate, Support Operations (VideoRoom Tech) As a Video Support Operations Technician at Capital One will perform a variety of tasks to ensure Audio Visual, Zoom, Digital Signage and Cafe platforms are fully operational. This role will provide onsite customer support for a geographically dispersed enterprise workforce. This role will provide onsite support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. This position will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. The ideal candidate will have strong verbal and...

HR Business Partner- Senior Manager- Global Payments Network Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people have a variety of thoughts, ideas and backgrounds, guided by our shared Values. The Global Payment Network...

Sr. Manager HR Business Partner - Global Payment Networks   Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people have a variety of thoughts, ideas and backgrounds, guided by our shared Values. The Global Payment...

Manager- HRBP- Global Payment Network Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and...

Payroll Tax Compliance Specialist Summary: The U.S. Payroll Tax Compliance Specialist supports the U.S. payroll tax team to deliver on critical payroll activities. These activities include, but are not limited to, keeping Capital One U.S. payroll tax accounts in good standing, timely and accurate tax setup in the Workday payroll system and ADP Smartcompliance, state/local tax account maintenance, and overall compliance with applicable laws and regulations. Responsibilities: Supports the team’s critical functions with an emphasis on creating efficiencies through continuous improvement Oversee the maintenance of all state and local tax withholding registrations and employer account numbers with the goal Analyze root cause of escalated tax notices and work with the team to develop corrective action plans. Maintain penalty and interest expense at industry leading levels Work closely with tax vendor to ensure all tax account discrepancies are...