62 engagement manager jobs found

Senior Manager, Tech Recruiting - Director+ Our Talent Acquisition team is at the forefront of attracting, engaging and retaining great talent that is passionate about changing banking for good. We provide a best-in-class experience for candidates and hiring teams, and we have fun along the way. Our culture and people are integral to our growth and success. We’re looking for team members with a knack for finding the best of the best – join us and find out how you can help change the way our millions of customers are interacting with their money. This is an exciting opportunity to infuse the organization with talent brokers for Capital One. In partnership with your team, you will effectively manage candidates through the recruiting and selection process, provide consulting and guidance to our Talent Acquisition teams and participate in projects that enhance the recruiting experience. As a Talent Acquisition Sr Manager, you will create strong internal business partner...

Manager, Project Management - Delivery Lead, Capital One Travel We’re looking for a Manager-level Project Manager to join our Capital One Travel team. Obsessing over the customer experience and impact in all we do should be in your DNA, along with risk management and exceptional well managed judgment. You will provide critical leverage in overseeing several cross functional initiatives ensuring delivery, and effective communication across stakeholders. The candidate will need to possess a strong intellect and have a proven track record of influencing with excellent verbal and written communication skills, and working with a senior management team. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and...

Students & Grads Recruiting Manager Our Students and Grads Recruiting Team is at the forefront of attracting, engaging and retaining top early career talent that is passionate about changing banking for good. We provide a best-in-class experience for candidates and hiring teams, and we have fun along the way. Our culture and people are integral to our growth and success and we’re looking for proactive, innovative leaders with a knack for finding the best of the best to join our team. As a Manager in Students and Grads Specialty Recruiting, you will lead recruiting activities and strategy focused on hiring for our Management, Commercial, Investment Banking and Design Internship and Development Programs. You will drive day-to-day data management and reporting, inclusive of executive-level communication and partnership with key stakeholders, while keeping abreast of trends and innovative recruiting techniques that enable us to be a best-in-class recruitment...

City Experience Manager, San Francisco - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives.  From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and...

Full Time Branch Ambassador - Hammond Area The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team exists to...

Café Ambassador- Lenox Square The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.  The Benefits:  At Capital One, you join a complete benefits program....

Work from Home Empower Dealer Success (EDS) Principal Ops Coordinator Due to the amazing growth and future projections of the Navigator Platform and the need to invest in ICONIC service for our valuable dealer partners, we are looking to backfill an open Principal Coordinator role. We are offering eligible agents an opportunity to become part of the Dealer Advocacy Team. A Dealer Advocacy Team Principal Coordinator manages inventory and activation escalations, aging cases, SLAs, and product/process roadblocks and improvements.   Responsibilities: Execute end to end Escalation management - investigate issues and apply root cause analysis (5 whys) and sound judgment to detect and mitigate product defects, dealer dissatisfaction, and follow through with areas of improvement Respond promptly and professionally to internal and external customers  Perform pilot testing and active feedback for new business initiatives and updates Apply effective time...

Part - Time Café Ambassador - Boston Metro Area The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.  The Benefits:  At Capital One, you join a...

Full Time Branch Ambassador - New Jersey Market The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team exists...

Part Time Branch Ambassador - New Jersey Market The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team exists...

Part Time Branch Ambassador - Hammond Area The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team exists to...

Cyber Third Party Risk Reduction (CTPRR) Senior Manager, Program Oversight The Cyber Third Party Risk Reduction (CTPRR) program defines the framework for the management of information security risks with third party engagements, supports contracting, conducts assessments, and ongoing finding remediation of third parties supporting Capital One.  The associate in this role will become a subject matter expert for the program and will partner with all areas within the program to gain a deep understanding of all related processes, current metrics utilized by each, and overall program reporting. Leveraging this knowledge, the associate will be the initial point of contact for all external regulatory requests of the program and will coordinate the drafting of the initial response. Additionally, the associate in this role will identify opportunities for program improvement based on regulatory and industry trends and best practices to bring recommendations to all functions within...

Café Ambassador - Harvard Square The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.   The Benefits:  At Capital One, you join a complete...

Café Ambassador - Gulfgate Center The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.  The Benefits:  At Capital One, you join a complete benefits...

Part Time Branch Ambassador - Queens Area The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team exists to...

Part Time Branch Ambassador - Waugh Chapel The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team exists...

Part Time Branch Ambassador - Vista Gardens The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team exists to...

Café Ambassador - West County Center (Full Time) The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.  The Benefits:  At Capital One, you join a...

Café Ambassador - Union Square San Francisco The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.  The Benefits:  At Capital One, you join a...

Full Time Branch Ambassador- West Suffolk Area The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team exists to...

Part Time Branch Ambassador-Fleetwood The Reimagined Branch Experience: Welcome to a new idea in banking. Here at Capital One, we’re redefining how people bank. You see, we believe banking should fit our customers’ everyday lives—not the other way around. As a Branch Ambassador, you’ll have the opportunity to use your love of working with people and sharing product knowledge to play a vital role in our customers’ banking experience. You’ll also perform a wide variety of transactions including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures. Equally important is the ability to resolve customer inquiries quickly and efficiently, delivering an extraordinary customer experience. Our rapidly changing tech and financial environment requires Ambassadors who are adaptable and have a growth mindset, in addition to being customer experience-obsessed.  Our Branch team exists to enhance...

Café Ambassador - Westfield Southcenter The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.  The Benefits:...

Café Ambassador - Union Station LoDo The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.  The Benefits:  At...

Café Ambassador - New York City The Experience:  Are you someone who finds their purpose in helping others? Do you love connecting with other people? We’re looking for people who’d like to turn it into a meaningful career. As a Café Ambassador, you’re at the heart of the Capital One community. You’ll introduce café goers and customers to our best-in-class services, create memorable experiences and drive brand awareness at our Cafés. Every day is an opportunity for you to introduce people to Capital One. It’s a place where we move dreams forward, a chance for you to help make financial freedom a reality for everyone in our community.  But while great customer service is where it starts, development means everything. Here, you’ll find yourself working alongside a team of supportive, caring people. Your own kind of community, where you can learn and grow with opportunities to move within the company.  The Benefits:  At...