111 experience design jobs found

Manager, Learning Experience Design (Leadership) Capital One’s Enterprise Learning & Development team is seeking a forward-thinking and dynamic Learning Experience Design Manager to serve as a visionary architect and empowering people leader for our enterprise leadership programs. The team brings together human-centered design principles and modern instructional design practices to create high-impact, transformative learning experiences for associates across Capital One. In this role, you will specifically drive the development of learning experiences that shape our current and future leaders, ensuring they are equipped to navigate an evolving and complex business landscape. As an empowering people leader, you will inspire a team of designers to realize the vision of our business and consulting partners. You will oversee the portfolio of learning initiatives for leadership and diversity, inclusion, and belonging (DIB) programs, aligning design efforts to the...

Risk Manager (US Card) As a Risk Manager on Capital One's Absolute Control Team (ACT), you will utilize your background in risk management, analysis, and process design to direct complex optimization initiatives for control testing and operations. Serving as a senior individual contributor or indirect team leader, you will drive modernization throughout our risk framework by implementing AI, constructing digital ecosystems, and developing video resources. You will collaborate with Operations, Tech, and Product units to roll out sophisticated risk solutions, provide change management roadmaps, and uphold Capital One's promise to fulfill 100% of our customer commitments. Furthermore, you will help manage the business execution of control testing by following operational workflows and meeting SLAs to satisfy the requirements of our internal clients. The Absolute Control Team (ACT) serves as a strategic line of defense dedicated to strengthening "well managed" capabilities...

Principal Associate, Cyber Risk & Analysis At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We want you to be curious and ask “what if?” Capital One started as an information strategy company that specialized in credit cards, and we have become one of the most impactful and disruptive players in the industry As part of the Cyber organization, you will build, operate, and continuously evolve the tooling that keeps a threat landscape current for every enrolled asset in the enterprise portfolio. You won't just consume intelligence, you will design and implement the systems that produce it. You will serve as the subject matter expert bridging threat intelligence, security engineering, and AI-driven automation, delivering a capability that every security team in the enterprise depends on before they begin an assessment. Roles and Responsibilities Design, build,...

Senior Platform Engineer, Workday Financials Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Workday Engineers who are passionate about developing highly-resilient, fundamentally-sound objects to support the Finance technology driving Capital One. As part of a team that’s leading the next wave of disruption on a whole new scale, you will play an integral part in advancing Capital One’s Finance Technology ecosystem and culture of technical excellence. You will champion automation of functional and technical processes and bring your expertise to drive innovative solutions. General Responsibilities: Work with product owners to understand desired application...

Senior Platform Engineer, Workday (Workday Studio) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Workday Engineers who are passionate about developing highly-resilient, fundamentally-sound objects to support the Human Resource technology driving Capital One. As part of a team that’s leading the next wave of disruption on a whole new scale, you will play an integral part in advancing Capital One’s Human Resource Technology ecosystem and culture of technical excellence. You will champion automation of functional and technical processes and bring your expertise to drive innovative solutions. General Responsibilities: Work with product owners to...

Director, HR Business Partner - Tech Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and...

Senior Manager, Process Management We are seeking a dedicated, disciplined, process-oriented Sr. Manager, Process Management professional who excels in a team environment and is an expert in process improvement. This individual will have demonstrated that they have improved company processes in the past, resulting in saving time and resources for the company. This individual must be able to effectively communicate and influence partners across the company and across multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects. What You’ll Do: Manage the development of multiple processes: monitor, report, and plan process improvement or redesign initiatives; define, establish, and manage process...

Sr. Manager, HR Business Partner - Financial Services Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a...

Manager, Human Resource Vertical Risk Advisor The Human Resource Vertical Risk Advisor (HR VRA) will provide guidance and advice to business partners on implementing HR risk policies and programs. The VRA will provide day to day risk support across all facets of the Enterprise Risk Management framework, and will also partner with second line risk management functions, including Legal and Compliance to support business adherence with all applicable Employment and Privacy laws and ensure the Risk Management System of record, FUSE, accurately reflects process applicability and the control environment. Ongoing Vertical Risk Advisor Support will provide support to lead VRA and business partners on key risk activities  HR Risk Assessments of new or changing intent to ensure new intent is assessed through appropriate forums  HR Regulatory applicability: Partner with HR, Legal and Compliance to review and update regulatory applicability  HR Controls : Accountable for...

Senior Manager, Tech Recruiting Our Talent Acquisition team is at the forefront of attracting, engaging and retaining great talent that is passionate about changing banking for good. We provide a best-in-class experience for candidates and hiring teams, and we have fun along the way. Our culture and people are integral to our growth and success. We’re looking for team members with a knack for finding the best of the best – join us and find out how you can help change the way our millions of customers are interacting with their money. This is an exciting opportunity to infuse the organization with talent brokers for Capital One. You will lead your team in overseeing and elevating the end-to-end candidate lifecycle through the recruiting and selection process, provide consulting and guidance to our Talent Acquisition teams and participate in projects that enhance the recruiting experience. As a Talent Acquisition Senior Manager , you will serve as a high-impact, strategist...

Lead Platform Engineer, Workday (Benefits, HCM, Recruiting) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Workday Engineers who are passionate about developing highly-resilient, fundamentally-sound objects to support the Human Resource technology driving Capital One. As part of a team that’s leading the next wave of disruption on a whole new scale, you will play an integral part in advancing Capital One’s Human Resource Technology ecosystem and culture of technical excellence. You will champion automation of functional and technical processes and bring your expertise to drive innovative solutions. General Responsibilities: Understand and translate the...

Sr. Manager, HR Business Partner - Retail Bank Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great...

Sr. Manager, HR Business Partner - Enterprise Services Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a...

Lead Platform Engineer   Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? Do you have a proven track record of leading diverse teams to achieve great results?  At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Platform Engineers who are passionate about creating and supporting DevOps tools with emerging technologies to join our team. As a Lead Platform Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You’ll Do:  Provide prompt and effective technical support to users, troubleshooting issues and answering questions Monitor system performance, security, and data integrity, taking proactive measures to address potential problems Stay...

Principal Associate, Process Manager - Hybrid As a Principal Associate Process Manager on the Enterprise Payments Strategy & Analytics team, you will be part of a highly collaborative, talented team responsible for leveraging data and analysis to identify and propose improvements to address the root cause and create greater value for Enterprise Payments and our customers. In this role, you will support, monitor, report and plan process improvements, redesign initiatives, and make recommendations on changes. You will also collect and analyze data for reporting to support recommendations and manage formal documentation. You will have the opportunity to collaborate on project teams and broader initiatives to represent the business for changes that may impact departmental payment processes.  To be successful in this role, you must have excellent communication skills, strict attention to detail, and the ability to adapt to change quickly. This role requires frequent...

Cyber Third Party Risk Reduction (CTPRR) Senior Manager, Operations Manager The Cyber Third Party Risk Reduction (CTPRR) program defines the framework for the management of information security risks with third party engagements, supports contracting, conducts assessments, and ongoing finding remediation of third parties supporting Capital One.  We are seeking a highly organized, analytical, and proactive CTRPP Operations Lead to oversee the day-to-day execution and continuous improvement of our third-party risk management lifecycle. In this role, you will bridge the gap between risk strategy and operational execution. You will lead the team responsible for the identification, documentation, reporting, and mitigation of realized cybersecurity risk through contracting, ongoing monitoring and risk remediation, ensuring that third-party relationships comply with internal policies and external regulatory requirements. The ideal candidate thrives on optimizing...

Manager - Strategic Learning & Knowledge Consultant (Hybrid) Capital One’s Card Shared Services: Learning & Knowledge (L&K) team ensures that customer service agents and their leaders have the knowledge and skills to solve problems and enable brand defining experiences for millions of customers. We’re a team of learning, knowledge, technology, and data experts who are passionate about enabling agent performance through innovative skill development and content solutions. To transform the learning and knowledge experience, maximize our impact, and enable data-driven, tech-centric learning in the flow of work, we are seeking a Learning & Knowledge Consultant.    Our optimal candidate  can seamlessly translate strategic business objectives and intent into impactful  learning and knowledge solutions and learner centered experiences. Whether your background is in business, program/product management, or learning strategy, your ability to build alignment and drive...

Associate, Tax Credit Operations (New Market Tax Credit) Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from one of our Capital One hubs in Charlotte, NC, Plano, TX or Richmond, VA. Tax Credit Operations supports the Capital Markets line of business in the Commercial Bank division of Capital One, consisting of a portfolio of tax credit investment products including New Market Tax Credits and Alternative Energy Tax Credits.   Associates on the Tax Credit Operations team develop expertise in areas such as: closing, booking, funding, servicing and account reconciliation.  Responsibilities : Manage a portfolio of active credit facilities and equity investments for New Markets Tax Credit Perform duties supporting new deal closings and exits Process loan and equity requests (draw downs, pay...

Sr. Director, HR Business Partner Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and one...

Manager, Executive Recruiting, Research & Talent Insights Capital One’s Executive Recruiting team is a premier in-house search team. We partner directly with our senior leadership to identify, cultivate, and land the transformative executive talent that will accelerate our mission to Change Banking for Good. As a Manager of Research & Talent Insights, you are the strategic engine of our search process. You won't just source names, you will architect the map of the competitive landscape. This is a highly visible Individual Contributor (IC) role designed for a sophisticated researcher who blends strong presentation skills and deep investigative rigor with the ability to translate complex market data into actionable executive hiring strategies. The Role Successful Researchers at Capital One are both curious detectives and true talent advisors. You will be responsible from initial market segmentation and exhaustive talent mapping to the strategic engagement of...

Part Time Branch Ambassador - Fresh Meadows Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy. As a Branch Ambassador , you are the heartbeat of our space. You don't just "process transactions"—you embody our culture of outstanding hospitality. You are a relationship-builder who blends friendly, attentive service with cutting-edge digital innovation. Whether you’re helping a client navigate our latest tools or empowering them to reach their financial goals, you are the face of an exceptional, human-centric experience. We are looking for curious, empathetic, and tech-savvy individuals who thrive in a fast-moving environment. You are someone who doesn't wait to be asked; you anticipate needs, solve problems before they arise, and have a genuine passion for...

Part Time Branch Ambassador, Brooklyn South Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy. As a Branch Ambassador , you are the heartbeat of our space. You don't just "process transactions"—you embody our culture of outstanding hospitality. You are a relationship-builder who blends friendly, attentive service with cutting-edge digital innovation. Whether you’re helping a client navigate our latest tools or empowering them to reach their financial goals, you are the face of an exceptional, human-centric experience. We are looking for curious, empathetic, and tech-savvy individuals who thrive in a fast-moving environment. You are someone who doesn't wait to be asked; you anticipate needs, solve problems before they arise, and have a genuine passion for...

Full Time Branch Ambassador - Tyler Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy. As a Branch Ambassador , you are the heartbeat of our space. You don't just "process transactions"—you embody our culture of outstanding hospitality. You are a relationship-builder who blends friendly, attentive service with cutting-edge digital innovation. Whether you’re helping a client navigate our latest tools or empowering them to reach their financial goals, you are the face of an exceptional, human-centric experience. We are looking for curious, empathetic, and tech-savvy individuals who thrive in a fast-moving environment. You are someone who doesn't wait to be asked; you anticipate needs, solve problems before they arise, and have a genuine passion for helping...

Part Time Branch Ambassador - Tyler Welcome to the future of banking. At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. We are reimagining the way people interact with their money by creating community hubs where technology meets human empathy. As a Branch Ambassador , you are the heartbeat of our space. You don't just "process transactions"—you embody our culture of outstanding hospitality. You are a relationship-builder who blends friendly, attentive service with cutting-edge digital innovation. Whether you’re helping a client navigate our latest tools or empowering them to reach their financial goals, you are the face of an exceptional, human-centric experience. We are looking for curious, empathetic, and tech-savvy individuals who thrive in a fast-moving environment. You are someone who doesn't wait to be asked; you anticipate needs, solve problems before they arise, and have a genuine passion for helping...