29 intern jobs found

Associate, Tech Operations Do you love pioneering in the technology operations space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and customer-focused environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Tech Operations Professionals who are passionate about operational excellence, automation, and delivering seamless customer experiences to join our team. In this role, you’ll have the opportunity to be on the forefront of driving operational reliability and transformation across Capital One. What You’ll Do: This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident management, change management, problem management, knowledge management,...

Sr. Learning Specialist - Commercial Bank Are you looking for a challenging role that includes the convenience of working virtually at home? Then a Capital One Commercial Ops role may be the role for you! You must be within 50 miles driving distance from one of our Capital One hubs in Charlotte, NC,  Plano, TX,  Richmond, VA, or McLean VA.  We are seeking a proven Learning & Development team member to design, develop, and scale a modern, digital-first curriculum for our Commercial teams. In this role, you will consult directly with commercial leaders to translate business priorities into high-impact, blended learning solutions that drive measurable team performance. As a key thought partner to the business, you will drive the learning program's direction and bring big-picture innovation—including practical AI tools—to elevate how our commercial teams acquire, practice, and apply skills on the job. Additionally, you will serve as a continuous improvement driver and...

Relationship Manager Are you a natural born people person who thrives on cultivating relationships with others? Does being a strategic thinker strike a chord with you? Look no further; a Relationship Manager Associate at Capital One is the opportunity for both! This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business. You will be influencing 60-80 dealerships, building positive relationships with them while supporting the outside sales managers.  A Relationship Manager will also be the first line of contact for Capital One Auto (COA) involving issues in underwriting and funding. Furthermore, the Relationship Manager makes outbound phone calls to dealers to capture their business for COA, while also taking inbound calls from the dealers to strategically analyze their potential territories resulting in a game plan to achieve a target goal. A Relationship Manager will monitor...

Vault Unit Manager - Onsite Job Description: As a Vault Unit Manager within Capital One Auto, you will lead an onsite team of 15+ agents who are responsible for the processing, storage, and maintenance of funded auto contracts within the Vault. This person will provide ongoing team member development, champion continuous process improvements, manage strategic initiatives, and collaborate with cross-functional business partners to problem-solve and execute complex projects.  Responsibilities: Accountable for achieving business goals for a team of up to 15+ associates. Provide continuous feedback and coaching to associates Oversee day-to-day vault operations, including core workflows such as processing  paper contracts through their entire loan lifecycle, preparing Credit Bureau Reporting dispute letters, auditing existing contracts, and fulfilling ad-hoc requests from the department’s shared email inbox.  Define and measure performance metrics and clearly...

Senior Associate, Digital Designer and Storyteller | C&O Associate Insight, Media and START Team At Capital One, we’re building a leading information-based technology company to be the bank of the future. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking.  In the Retail Bank, we want banking with Capital One to be simple, easy, and convenient from the moment a customer interacts with us, whether in-person, digitally or by phone. The Branch and Café Team within Retail Bank are the human embodiment of Capital One’s mission to 'Change Banking for Good.' As Ambassadors of our mission, they’re committed to delivering an elevated experience for every customer, every time. In partnership with partners across Retail Bank, the Associate Insight, Media and START (AIMS) Team provides simple, compelling, and engaging multimedia experiences to...

Principal Associate, Recruiter- Tech Our Talent Acquisition team is at the forefront of attracting, engaging and retaining great talent that is passionate about changing banking for good. We provide a best-in-class experience for candidates and hiring teams, and we have fun along the way. Our culture and people are integral to our growth and success. We’re looking for team members with a knack for finding the best of the best – join us and find out how you can help change the way our millions of customers are interacting with their money. Capital One is looking for a Principal Associate to join our Recruiting Team. In partnership with your team, you will effectively manage candidates through the recruiting and selection process, provide consulting and guidance to our Talent Acquisition teams and participate in projects that enhance the recruiting experience. You will be passionate about keeping abreast of trends and innovative recruiting techniques that enable us to be a...

Senior Associate, Project Manager – Volunteer Experience & Enablement Capital One is a top financial institution dedicated to creating socioeconomic opportunity through inclusive community impact and financial tools. Within Global Enterprise Affairs, our teams collaborate with internal and external partners to foster thriving communities and drive positive change. The Opportunity Our Community Impact and Investment team is executing a multiyear transformation to align business strategy with social impact. Sitting within the Associate Activation team—a group dedicated to fostering a culture of service by meeting associates where they are—this role focuses on maximizing the impact of our associate support channels and tech capabilities. You will directly support the team by optimizing processes and experiences on our Volunteer Impact Portal, representing our team's vision to product and tech partners, managing engagement networks, and expanding our giving programs....

Principal Associate, Tech Operations Do you love pioneering in the technology operations space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and customer-focused environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Tech Operations Professionals who are passionate about operational excellence, automation, and delivering seamless customer experiences to join our team. In this role, you’ll have the opportunity to be on the forefront of driving operational reliability and transformation across Capital One. What You’ll Do: This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident management, change management, problem management, knowledge...

Principal Payment Product Marketing & Readiness Manager The Principal Payment Product Marketing & Readiness Manager is responsible for crafting compelling narratives, Go-to-Market (GTM) launches, and high-impact content that drive adoption for consumer and commercial issuing solutions. This individual brings a strong marketing and storytelling background to translate complex products into engaging campaigns, clear positioning, and digestible enablement materials. Working across multidisciplinary teams, you will act as a creative engine—helping both internal teams and external audiences (issuers, merchants, digital enablers) understand the value, vision, and practical application of our payment solutions in a fast-paced global environment. Key Responsibilities: Product Storytelling & Positioning: Translate complex features into clear, benefit-driven product narratives and positioning frameworks that resonate across different audience segments....

Principal Associate, Principal Extended Ops Associate - Card Delivery Operations (Client Facing) As a Principal Associate for Card Delivery Operations , you are the operational engine bringing our business partners’ card products to reality. In this subject matter expert role, you will build and scale processes that boost efficiency, lower operational risk, and deliver seamless outcomes for our customers. You will serve as the primary integrator across stakeholders—driving accountability, securing technical readiness, and hitting critical fulfillment targets. Built for a high-performing operator with exceptional project management capability, this position demands rigorous precision and collaborative leadership. You will work side-by-side with cross-functional tech leads and external supplier managers to translate complex rollout plans into flawless execution. Key Responsibilities: Project Management & Execution Plan Execution:...

Associate, Tech Operations Do you love pioneering in the technology operations space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and customer-focused environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Tech Operations Professionals who are passionate about operational excellence, automation, and delivering seamless customer experiences to join our team. In this role, you’ll have the opportunity to be on the forefront of driving operational reliability and transformation across Capital One. What You’ll Do: This role will provide onsite customer support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident management, change management, problem management, knowledge management,...

Relationship Manager Are you a natural born people person who thrives on cultivating relationships with others? Does being a strategic thinker strike a chord with you? Look no further; a Relationship Manager Associate at Capital One is the opportunity for both! This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business. You will be influencing 60-80 dealerships, building positive relationships with them while supporting the outside sales managers.  A Relationship Manager will also be the first line of contact for Capital One Auto Finance (COAF) involving issues in underwriting and funding. Furthermore, the Relationship Manager makes outbound phone calls to dealers to capture their business for COAF, while also taking inbound calls from the dealers to strategically analyze their potential territories resulting in a game plan to achieve a target goal. A Relationship Manager...

Risk Manager - Payment Risk Advisory & Business Enablement (Hybrid) The Enterprise Payments Governance and Oversight team is seeking a dynamic Manager who will play a pivotal role defining and implementing the future of payments governance and risk management to provide stronger oversight across the enterprise.  The Enterprise Payments Governance and Oversight team sits within the  Enterprise Payments organization in the Retail Bank.  The team is responsible for the governance and oversight of end-to-end core payments functions for all payment types across the enterprise, including monitoring.  In this role, you will be at the forefront of payments, working across Lines of Businesses to consult and provide solutions on how they can remediate some of the biggest payments-related challenges while enabling business objectives.   In this exciting role, you will work closely with key stakeholders across the company to ensure we have a dynamic and well-managed payments...

HR Manager, Vertical Risk Advisor - Tech & Automation The Human Resource Vertical Risk Advisor (HR VRA) will provide guidance and advice to business partners on implementing HR risk policies and programs. A successful candidate will apply their technology, automation, and data analytics capabilities to innovate HR risk management, drive process efficiency, and deliver actionable insights.The VRA will also provide day to day risk support across all facets of the Enterprise Risk Management framework, and will also partner with second line risk management functions, including Legal and Compliance to support business adherence with all applicable Employment and Privacy laws and ensure the Risk Management System of record, FUSE, accurately reflects process applicability and the control environment. Ongoing Vertical Risk Advisor Support will provide support to lead VRA and business partners on key risk activities  HR Risk Management and Reporting and Analytics: Support the...

Senior Manager, HR Business Partner- Customer Channels   Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership.If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared values, come together to make Capital One...

Market Manager - North Jersey Market Manager - North Jersey Welcome to a new idea in banking! At Capital One, we are redefining how people bank because we believe banking should fit our customers' everyday lives, not the other way around. We seek outgoing, passionate leaders who love connecting, teaching, and interacting with individuals and the community. As a Market Manager , you are the driving force behind providing a dynamic, memorable experience in the branch. You will have the unique role of coaching your Branch Ambassador team to create amazing interactions, cultivating an inclusive culture centered on delivering an exceptional experience for every customer, every time . In this role, your leadership style is defined by your ability to include, empower, and inspire your team. You are more than just a manager for the Branch Ambassador team; you will be a trusted mentor, strategist, and guide for their individual development and overall team performance. We are...

Manager, Risk Management: Card Data Management Do you like working in the spotlight? Are you ready to work on the front line of a top 10 Bank? Can you build relationships as well as develop and implement innovative solutions? Capital One’s Card Data Management (CDM) organization is the risk steward for ensuring a well managed data ecosystem for the organization. CDM serves as the governance function accountable for the data risk for the organization. CDM is on a transformational journey to build out the data governance control framework focusing on automation and preventative controls to unleash the business for future data needs including generative AI and new third party data. The CDM Team is currently hiring for a Risk Manager who will support our risk and control function. As a key member of the CDM team, this role will be responsible for partnering closely with our Card business teams (data producers and consumers) to establish optimal quality and monitoring of the...

Risk Manager - Payments Risk Integration, Strategy, and Modernization (PRISM) (Hybrid) The Enterprise Payments Risk Integration, Strategy, and Modernization team (PRISM) is seeking a dynamic Manager who will play a pivotal role in driving risk mitigation across both strategic and emerging payments initiatives across the Enterprise. This newly formed team is responsible for the oversight of emerging payments, products, and businesses, which includes integration activities.  In this role, you will be a key partner across critical payments initiatives and programs, working closely with technology, product, risk management, and operations teams to enable a risk-first approach to payments modernization and new businesses. This is a unique opportunity to build from the ground up, blending strategic oversight with hands-on innovation. You won't just be managing risk - you will be actively defining how we leverage cutting-edge technology, to modernize our risk landscape. If you...

Manager, Learning Experience Design Capital One’s Enterprise Learning & Development team is seeking a forward-thinking and dynamic Learning Experience Design Manager to serve as a visionary architect and empowering people leader. The team brings together human-centered design principles and modern instructional design practices to create high-impact, transformative learning experiences for associates across Capital One. In this role, you will lead a team of Learning Experience Designers dedicated to building comprehensive learning ecosystems that support our product management, technical, data and specialized line-of-business teams, ensuring they are equipped to navigate an evolving and complex business landscape. As an empowering people leader, you will inspire a team of designers to translate complex business requirements into intuitive, engaging and measurable learning content. You will oversee a diverse portfolio of learning initiatives, partnering closely with...

Business Analyst Recruiting Manager- S&G Our Students and Grads Recruiting Team is at the forefront of attracting, engaging and retaining top early career talent that is passionate about changing banking for good. We provide a best-in-class experience for candidates and hiring teams, and we have fun along the way. Our culture and people are integral to our growth and success, and we’re looking for proactive, innovative leaders with a knack for finding the best of the best to join our team. As a Manager in Students and Grads Business Analyst Recruiting, you will lead and develop a team supporting recruiting for our Business Analyst programs. You will partner closely with the BA Recruiting Leader and BA Recruiting Leads to translate recruiting priorities and strategies into strong execution, support overall recruiting season management, and ensure teams are equipped to deliver against our hiring goals. You will coach and support recruiters and Recruiting...

Principal Associate - Product Onboarding Program Imagine being a part of an enterprise wide initiative that is at the forefront of how we approach product management across Capital One. The Product College team is focused on designing and executing learning experiences that support our product management competencies and play an integral role in how we grow our product talent and reputation in the market. Our team is collaborative, creative and passionate about helping our associates grow in their careers.  We are looking for a talented individual to lead our Product Onboarding Program. As a member of the Product College team, the Principal Associate will be responsible for partnering closely with key business partners in Capital One’s Product organizations to deliver practical and immersive learning experiences. This role will coordinate the delivery of self-paced and cohort programmatic experiences, both in-person and virtually, to meet Product associates where they...

Market Manager - Queens Market Manager - Queens Welcome to a new idea in banking! At Capital One, we are redefining how people bank because we believe banking should fit our customers' everyday lives, not the other way around. We seek outgoing, passionate leaders who love connecting, teaching, and interacting with individuals and the community. As a Market Manager , you are the driving force behind providing a dynamic, memorable experience in the branch. You will have the unique role of coaching your Branch Ambassador team to create amazing interactions, cultivating an inclusive culture centered on delivering an exceptional experience for every customer, every time . In this role, your leadership style is defined by your ability to include, empower, and inspire your team. You are more than just a manager for the Branch Ambassador team; you will be a trusted mentor, strategist, and guide for their individual development and overall team performance. We are...

Manager, Human Resource Vertical Risk Advisor The Human Resource Vertical Risk Advisor (HR VRA) will provide guidance and advice to business partners on implementing HR risk policies and programs. The VRA will provide day to day risk support across all facets of the Enterprise Risk Management framework, and will also partner with second line risk management functions, including Legal and Compliance to support business adherence with all applicable Employment and Privacy laws and ensure the Risk Management System of record, FUSE, accurately reflects process applicability and the control environment. Ongoing Vertical Risk Advisor Support will provide support to lead VRA and business partners on key risk activities  HR Risk Assessments of new or changing intent to ensure new intent is assessed through appropriate forums  HR Regulatory applicability: Partner with HR, Legal and Compliance to review and update regulatory applicability  HR Controls : Accountable for...

Market Manager - Pelham Parkway Title: Market Manager - Pelham Parkway Welcome to a new idea in banking! At Capital One, we are redefining how people bank because we believe banking should fit our customers' everyday lives, not the other way around. We seek outgoing, passionate leaders who love connecting, teaching, and interacting with individuals and the community. As a Market Manager , you are the driving force behind providing a dynamic, memorable experience in the branch. You will have the unique role of coaching your Branch Ambassador team to create amazing interactions, cultivating an inclusive culture centered on delivering an exceptional experience for every customer, every time . In this role, your leadership style is defined by your ability to include, empower, and inspire your team. You are more than just a manager for the Branch Ambassador team; you will be a trusted mentor, strategist, and guide for their individual development and overall team...