10 retail coordinator jobs found

Concierge Gen Ops Specialist, Principal Coordinator - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion &...

Work From Home - Customer Care Coordinator We’re looking for dynamic, energetic people, who are full of ideas, dare to be different and offer our customers world-class support. As a Customer Care Coordinator in Auto Servicing, you are the voice of our company and the key to our customers' success. You'll be the first line of support for general account and payment questions, while also taking on challenging offshore and web-support escalations. This role is for someone who is ready to be a strong leader and shape the customer experience from the ground up. Here’s how you’ll make an impact: Provide world-class customer care by demonstrating deep empathy Champions customer-first advocacy through active listening, resolving complex issues with end-to-end ownership Provide exceptional service for general account and payment questions Navigate and resolve complex escalations from offshore agents Ready to grow your career into a customer advocate role...

Senior Operations Production Coordinator - (Onsite) As a Senior Operations Production Coordinator , you will be responsible for processing items that are in accordance with Bank policy and Federal compliance. The ideal candidate will flawlessly track and document our process to ensure a positive customer experience. This individual will need excellent organizational skills and the ability to manage multiple tasks with limited supervision. Capital One’s culture provides an excellent work environment and many opportunities for professional growth. Responsibilities: Process items in accordance with Bank and Federal Policy Adhere to processing deadlines Collaborate with supporting departments to execute daily processes and operations Identify trends and defects to develop process improvements Escalate situations appropriately Location: This role is an essential position and requires onsite attendance. This team currently operates with 5 day(s) in the office...

Principal Associate, Principal Extended Ops Associate - Card Delivery Operations (Client Facing) As a Principal Associate for Card Delivery Operations , you are the operational engine bringing our business partners’ card products to reality. In this subject matter expert role, you will build and scale processes that boost efficiency, lower operational risk, and deliver seamless outcomes for our customers. You will serve as the primary integrator across stakeholders—driving accountability, securing technical readiness, and hitting critical fulfillment targets. Built for a high-performing operator with exceptional project management capability, this position demands rigorous precision and collaborative leadership. You will work side-by-side with cross-functional tech leads and external supplier managers to translate complex rollout plans into flawless execution. Key Responsibilities: Project Management & Execution Plan Execution:...

Executive Assistant We are seeking an experienced, proactive, and detail-oriented Executive Assistant to provide high-level administrative support to the Senior Vice President of Network Strategy & Policy. In this role, you will serve as a strategic operational partner—managing complex schedules, seamless travel logistics, high-impact meetings, and key team communications. By streamlining administrative workflows and maintaining high operational standards, you will enable executive leadership to focus on critical strategic priorities and driving business growth. Responsibilities  Executive Calendar & Time Management: Serve as the primary gatekeeper and manager of the SVP’s calendar, strategically prioritizing requests to optimize executive time. Coordinate complex internal and external meetings across multiple time zones, resolving scheduling conflicts proactively. Travel & Expense Administration: Plan, book, and manage comprehensive end-to-end...

Risk Manager - Payment Risk Advisory & Business Enablement (Hybrid) The Enterprise Payments Governance and Oversight team is seeking a dynamic Manager who will play a pivotal role defining and implementing the future of payments governance and risk management to provide stronger oversight across the enterprise.  The Enterprise Payments Governance and Oversight team sits within the  Enterprise Payments organization in the Retail Bank.  The team is responsible for the governance and oversight of end-to-end core payments functions for all payment types across the enterprise, including monitoring.  In this role, you will be at the forefront of payments, working across Lines of Businesses to consult and provide solutions on how they can remediate some of the biggest payments-related challenges while enabling business objectives.   In this exciting role, you will work closely with key stakeholders across the company to ensure we have a dynamic and well-managed payments...

Principal Associate - Program Manager- Product College Imagine being a part of an enterprise wide initiative that is at the forefront of how we approach product management across Capital One. The Product College team is focused on designing and executing learning experiences that support our product management competencies and play an integral role in how we grow our product talent and reputation in the market. Our team is collaborative, creative and passionate about helping our associates grow in their careers.  We are looking for talented individuals to join our team as Program Managers, with an opportunity to lead either our Product Onboarding or our Product Manager Machine Learning programs. As a member of the Product College team, the Principal Associate will be responsible for partnering closely with key business partners in Capital One’s Product organizations to deliver practical and immersive learning experiences. This role will coordinate the delivery of self-paced...

Principal Associate - Product Onboarding Program Imagine being a part of an enterprise wide initiative that is at the forefront of how we approach product management across Capital One. The Product College team is focused on designing and executing learning experiences that support our product management competencies and play an integral role in how we grow our product talent and reputation in the market. Our team is collaborative, creative and passionate about helping our associates grow in their careers.  We are looking for a talented individual to lead our Product Onboarding Program. As a member of the Product College team, the Principal Associate will be responsible for partnering closely with key business partners in Capital One’s Product organizations to deliver practical and immersive learning experiences. This role will coordinate the delivery of self-paced and cohort programmatic experiences, both in-person and virtually, to meet Product associates where they...

Dining Specialist, Principal Coordinator - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age. By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world’s finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365. What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way. Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging...

Principal Coordinator, Support Operations Customer support and advocate position for Capital One team members at our Chicago office. Provide support for a fast growing group of team members in multiple divisions. This opportunity is based at the Chicago, Illinois location, where excellent customer service and engagement are our highest priorities. Heavy focus on laptop support with an even mix of Windows PC’s, Macs, and Mobile Devices.   Responsibilities: Assist the Service Desk by actively taking intake calls  Provide top-notch customer focused support Have excellent written and verbal communication skills Engage in cross-training efforts amongst peers where applicable Contribute to site level operational readiness and process improvements Effectively manage up as needed Self-aware of gaps in skills and works to improve Frequently collaborates with site lead, acting as back-up when delegated Cross-platform collaboration with...