2 retail customer service coordinator jobs found

Work From Home Dealer Funding - Concierge Agent Do you have an eye for detail and would enjoy working behind the scenes in a fast paced Auto Finance Division? Speed, accuracy, and finesse can help boost your performance as a Dealer Concierge Agent. The Dealer Concierge Group  in the Auto Finance Division provides support to both operations and sales. You will review, verify, and process loan documentation to assist Capital One customers, and provide our Dealer Customers with a Brand Defining Funding Experience. You will work through a blend of Inbound and Outbound phone calls to gather and verify loan information with customers and other business partners in order to process loans for funding and partner with our dealer customers. Expect to work in a fun, fast paced environment, where monthly performance goals are recognized and encouraged. The ideal candidate for this role is a dynamic professional who pairs an engaging personality with exceptional communication skills....

Principal Coordinator, Support Operations Customer support and advocate position for Capital One team members at our Chicago office. Provide support for a fast growing group of team members in multiple divisions. This opportunity is based at the Chicago, Illinois location, where excellent customer service and engagement are our highest priorities. Heavy focus on laptop support with an even mix of Windows PC’s, Macs, and Mobile Devices.   Responsibilities: Assist the Service Desk by actively taking intake calls  Provide top-notch customer focused support Have excellent written and verbal communication skills Engage in cross-training efforts amongst peers where applicable Contribute to site level operational readiness and process improvements Effectively manage up as needed Self-aware of gaps in skills and works to improve Frequently collaborates with site lead, acting as back-up when delegated Cross-platform collaboration with...