10 senior lead analyst jobs found

Principal Process Manager - SDLC (Enterprise Platforms Technology) As a Principal Associate Process Manager, responsibilities will include documenting, monitoring and controlling critical process points as defined by business policies and standards. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each and every time. You may also lead or engage in critical departmental or cross-functional organizational initiatives and projects. This individual must be able to effectively communicate and influence partners across multiple functional areas including multiple levels of the organization. Strong analytical skills, attention to detail, and the ability to adapt to a dynamic agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate others in delivering flawless execution of process improvement projects. Knowledge...

Senior Associate, Digital Designer and Storyteller - C&O Associate Insight, Media and START Team (Hybrid) At Capital One, we’re building a leading information-based technology company to be the bank of the future. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking.  In the Retail Bank, we want banking with Capital One to be simple, easy, and convenient from the moment a customer interacts with us, whether in-person, digitally or by phone. The Channels Experience and Strategy (CXS) team within Retail Bank is committed to building seamless, cross-channel experiences that earn customers’ trust and their confidence in Capital One. In partnership with the CXS Chief of Staff Team, the Associate Insight, Media and START (AIMS) Team provides simple, compelling, and engaging multimedia experiences to help associates feel supported,...

Senior Manager Network Operations As the Senior Manager of Network Operations, you will spearhead a high-performing team responsible for the standardization, modernization, and governance of our network program documentation. We are seeking a process-driven leader who excels at simplifying complex operational environments, championing automation to drive efficiency, and maintaining rigorous standards for technical documentation quality. Key Responsibilities: Team Leadership & Strategy: Manage and mentor a team of technical writers and business analysts, fostering a culture of operational excellence and continuous improvement Documentation Lifecycle: Oversee the end-to-end management of network program documentation, ensuring technical accuracy, regulatory compliance, and alignment with corporate standards. Process Governance: Develop and enforce departmental procedures and internal controls to ensure strict adherence to governance models Release...

Manager, Process Management (Finance Tech, Intelligent Foundations & Experiences) As a Process Manager in Finance Tech, you will support the Well Managed Operational Excellence team by providing professional risk judgment that enables Finance Tech and its partners to tackle major company challenges. In this role, not only will you lean into your risk, technical acumen, analytical and problem solving skills by developing and deploying innovative solutions to mitigate risks to the company, but you will also grow your strategic and influencing skills as you create and implement strategies that enable our Finance business partners to continue to be well managed by reducing risk while improving efficiency and control effectiveness.    This individual will lead and engage in critical organization initiatives and projects and must be able to effectively communicate and collaborate with Engineers/Tech teams and influence partners across several functional...

Senior Associate, Vendor Manager - FAST Bank Operations (Hybrid) As a Vendor Manager, Senior Associate in Retail Bank, this associate will be responsible for a variety of tasks including managing external vendor relationships, including escalating urgent issues and handling ServiceNow tickets. Key responsibilities also include ensuring compliance with corporate policies by developing and maintaining documented procedures, and reviewing vendor invoices for accuracy against the budget. The team seeks to optimize vendor resources and operations to mitigate risk and reduce costs.  They drive value and efficiency by enhancing well managed processes while providing exceptional experiences for our customers and associates Key Responsibilities: Process & Project Management Develop, maintain, and align documented procedures with corporate policies. Analyze and optimize operational procedures for quality and efficiency. Lead moderate to large projects, securing...

Lead Platform Engineer, Workday (HCM) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Workday Engineers who are passionate about developing highly-resilient, fundamentally-sound objects to support the Human Resource technology driving Capital One. As part of a team that’s leading the next wave of disruption on a whole new scale, you will play an integral part in advancing Capital One’s Human Resource Technology ecosystem and culture of technical excellence. You will champion automation of functional and technical processes and bring your expertise to drive innovative solutions. This Lead will be supporting our Workday Platform & Data Governance Team,...

Manager - Knowledge Management, Learning & Knowledge (Hybrid) We are seeking an experienced Knowledge Manager to join our team.  Capital One’s Card Shared Services: Learning & Knowledge (L&K) team ensures that customer service agents and their leaders have the knowledge and skills to help our agents solve problems for millions of customers. We’re a team of learning, knowledge, technology, and data experts who are passionate about enabling agent performance through innovative skill development and content solutions. It’s an exciting time to join our team. We’re on a content transformation journey – one that involves redesigning how we approach, create, present and manage agent content experiences. We need folks like you who find this exciting and want to jump in head first to deliver significant results and first-class content experiences for our agents. The ideal candidate for this role is a/an: Problem Solver: You’re an analytical...

Manager - Strategic Learning & Knowledge Consultant (Hybrid) Capital One’s Card Shared Services: Learning & Knowledge (L&K) team ensures that customer service agents and their leaders have the knowledge and skills to solve problems and enable brand defining experiences for millions of customers. We’re a team of learning, knowledge, technology, and data experts who are passionate about enabling agent performance through innovative skill development and content solutions. To transform the learning and knowledge experience, maximize our impact, and enable data-driven, tech-centric learning in the flow of work, we are seeking a Learning & Knowledge Consultant.    Our optimal candidate  can seamlessly translate strategic business objectives and intent into impactful  learning and knowledge solutions and learner centered experiences. Whether your background is in business, program/product management, or learning strategy, your ability to build alignment and drive...

Lead Platform Engineer, Workday - Integrations (HCM & Financials) Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Workday Engineers who are passionate about developing highly-resilient, fundamentally-sound objects to support the Human Resource technology driving Capital One. As part of a team that’s leading the next wave of disruption on a whole new scale, you will play an integral part in advancing Capital One’s Human Resource Technology ecosystem and culture of technical excellence. You will champion automation of functional and technical processes and bring your expertise to drive innovative solutions. General Responsibilities: Understand and...

Senior Information Security Office (ISO) Consultant, Cyber Risk Capital One is one of the fastest growing organizations in the world today. The growth of the business is being accelerated by leveraging innovative and emerging technologies. We are serious about technology, we dream big, and we execute. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity and managing technology risk. Cybersecurity professionals at Capital One are trusted expert advisers who shape decisions, challenge activities to ensure they meet our standards, and generally oversee technology, cybersecurity, and information security risk across the business and Capital One organization.  As a Principal Associate in Capital One’s Cyber Division supporting Financial Services (FS), you will work within the FS Information Security Office (FS ISO) Command Center providing support to FS business, stakeholders, and peers. The FS ISO Command Center is responsible for...