9 sr product manager jobs found

Senior Associate, Digital Designer and Storyteller - C&O Associate Insight, Media and START Team (Hybrid) At Capital One, we’re building a leading information-based technology company to be the bank of the future. Founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking.  In the Retail Bank, we want banking with Capital One to be simple, easy, and convenient from the moment a customer interacts with us, whether in-person, digitally or by phone. The Channels Experience and Strategy (CXS) team within Retail Bank is committed to building seamless, cross-channel experiences that earn customers’ trust and their confidence in Capital One. In partnership with the CXS Chief of Staff Team, the Associate Insight, Media and START (AIMS) Team provides simple, compelling, and engaging multimedia experiences to help associates feel supported,...

Sr. Associate, Learning Operations & Program Execution We are seeking a highly organized, proactive Learning Operations & Program Execution Associate to provide end-to-end logistical support for our Leadership and Competency learning portfolios. This role is the "engine room" of our most visible programs, including our Enterprise Differential programs and the Leadership Lighthouse speaker series. As a sr. associate on this team, you will be responsible for the seamless execution of both virtual and in-person learning events. You are someone who loves a checklist, thrives in the details, and exercises sound judgment when priorities shift, ensuring that every associate and senior stakeholder has a flawless experience from the moment they receive a calendar invite to the moment they finish their final session. Key Responsibilities 1. Program Execution & Live Support Partner with other program managers and across L&D to ensure the programs...

Senior Operations Coordinator - Richmond, VA or Plano, TX - Work from home Senior Operations Coordinator - Richmond, VA or Plano, TX - Work from home Level: Senior Coordinator  Locations: Richmond, VA, or Plano, TX Type : Work from Home - Refer to Work from Home Living and Technology requirements below.  Department hours:   M-F: 1 PM - 10 PM EST / 12 PM - 9 PM CST Role Overview:  The Senior Operations Coordinator is an entry level role for the Cardmember Servicing team.  This person fulfills the basic and transactional servicing requests made via inbound phone or email.  This person uses multiple systems interfaces to research, diagnose, and resolve client needs. Participates in day to day processing functions of Operations (Inbound Customer Service – phone and email). Fulfills important customer financial and non-financial requests using a variety of agent tools (GUI-based, green screens). Identifies, researches, solves and/or responds to inquiries of...

Senior Associate Risk Specialist | Retail Bank Data Management and Governance The Retail Bank Data Management and Governance team at Capital One is dedicated to effective data risk management across all aspects of bank operations. The team provides oversight and guidance for well-managed data and enterprise data policy compliance. As a Senior Associate of Risk Management, you will play a critical role in supporting the First Line Testing and Controls Governance and Compliance functions within the Data Management and Governance team. You will become a subject matter expert in the processes and systems associated with our data management control suite. You will apply your analytical, risk management and process management skills to support development and adoption of processes aligned to the bank’s data management strategy. You will also help implement automated monitoring mechanisms and metrics and improve reporting to Accountable Executives and Stakeholders....

Sr. Director, HR Business Partner Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company – and one...

Senior Associate, Vendor Manager - FAST Bank Operations (Hybrid) As a Vendor Manager, Senior Associate in Retail Bank, this associate will be responsible for a variety of tasks including managing external vendor relationships, including escalating urgent issues and handling ServiceNow tickets. Key responsibilities also include ensuring compliance with corporate policies by developing and maintaining documented procedures, and reviewing vendor invoices for accuracy against the budget. The team seeks to optimize vendor resources and operations to mitigate risk and reduce costs.  They drive value and efficiency by enhancing well managed processes while providing exceptional experiences for our customers and associates Key Responsibilities: Process & Project Management Develop, maintain, and align documented procedures with corporate policies. Analyze and optimize operational procedures for quality and efficiency. Lead moderate to large projects, securing...

HR Business Partner- Senior Manager- Global Payments Network Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people have a variety of thoughts, ideas and backgrounds, guided by our shared Values. The Global Payment Network...

Sr. Manager HR Business Partner - Global Payment Networks   Are you interested in joining a team of best-in-class HR consulting leaders who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further! We work in a business-casual, collaborative environment where one’s contributions are recognized, successes are elevated and effort is rewarded. Capital One provides a fast paced, dynamic environment where you can excel in your career while still maintaining a work life balance that others will desire. We nurture a work environment where people have a variety of thoughts, ideas and backgrounds, guided by our shared Values. The Global Payment...

Payroll Tax Compliance Specialist Summary: The U.S. Payroll Tax Compliance Specialist supports the U.S. payroll tax team to deliver on critical payroll activities. These activities include, but are not limited to, keeping Capital One U.S. payroll tax accounts in good standing, timely and accurate tax setup in the Workday payroll system and ADP Smartcompliance, state/local tax account maintenance, and overall compliance with applicable laws and regulations. Responsibilities: Supports the team’s critical functions with an emphasis on creating efficiencies through continuous improvement Oversee the maintenance of all state and local tax withholding registrations and employer account numbers with the goal Analyze root cause of escalated tax notices and work with the team to develop corrective action plans. Maintain penalty and interest expense at industry leading levels Work closely with tax vendor to ensure all tax account discrepancies are...