3 jobs found

Associate, Support Operations (VideoRoom Tech) As a Video Support Operations Technician at Capital One will perform a variety of tasks to ensure Audio Visual, Zoom, Digital Signage and Cafe platforms are fully operational. This role will provide onsite customer support for a geographically dispersed enterprise workforce. This role will provide onsite support for a geographically dispersed enterprise workforce. Responsible for providing technology support operations including, but not limited to, end user support, IT incident Management, change management, problem management, knowledge management, endpoint management, and business controls. This position will require excellent customer service and quick decision making skills to identify and resolve internal user's technical issues This role requires a focus on execution, accountability, and results to improve the end user experience while driving operational efficiencies. The ideal candidate will have strong verbal and...

Relationship Manager Are you a natural born people person who thrives on cultivating relationships with others? Does being a strategic thinker strike a chord with you? Look no further; a Relationship Manager Associate at Capital One is the opportunity for both! This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business. You will be influencing 60-80 dealerships, building positive relationships with them while supporting the outside sales managers.  A Relationship Manager will also be the first line of contact for Capital One Auto Finance (COAF) involving issues in underwriting and funding. Furthermore, the Relationship Manager makes outbound phone calls to dealers to capture their business for COAF, while also taking inbound calls from the dealers to strategically analyze their potential territories resulting in a game plan to achieve a target goal. A Relationship Manager will...

Flex Relationship Manager Are you a natural born people person who thrives on cultivating relationships with others? Does being a strategic thinker strike a chord with you? Look no further; a Flex Relationship Manager Associate at Capital One is the opportunity for both! This role will facilitate strong partnerships with dealers and sales managers while providing high level customer service to our internal Auto Finance business. You will be influencing 60-80 dealerships, building positive relationships with them while supporting the outside sales managers. A Flex  Relationship Manager will also be the first line of contact for Capital One Auto Finance (COAF) involving issues in underwriting and funding. A Relationship Manager will monitor and make adjustments to the plan as the month progresses to achieve the desired goals. General Responsibilities: Help cultivate stellar relationships with our dealerships. Optimize communication skills by creating strategic...