5 information technology jobs found

Job Description: DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world’s largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com. At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace. Our DXC Insurance Services help our customers optimize and...

Job Description: Essential Job Functions Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding policies Willingness to learn new payment processes and/or other processes within death claims depending on where the need is on any given day Responsible for the accurate handling and timely execution of any policy worked Ensure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by client's financial guidelines Report any potential fraudulent, money laundering, or unethical requests that have been reviewed Perform other related duties as assigned or required daily Must provide an elite customer service experience via letters or phone calls made internally or externally Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience Mandatory Qualifications...

Job Description: Essential Job Functions: Support business process improvement projects to enhance customer and client experience. Collaborate with cross functional teams to ensure project success. Assist in writing clear, step-by-step business procedures, supporting business users across key operations functional areas. Lead training efforts in support of business operations, including the development of comprehensive training plans and the delivery of training sessions on core DXC systems and processes. Deliver exceptional customer service by maintaining a high standard of responsiveness, professionalism and support.   Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience Performs additional responsibilities as needed to support business goals and operational excellence. Mandatory requirements: High School diploma required (diploma/transcripts will be required) Minimum 2 years of...

Job Description: Principal Responsibilities: Provide service to annuity or life customers who possess a policy by responding to requests via telephone regarding insurance and other financial service products and benefit plans Research and respond to requests and discuss options regarding various aspects of the policy, for example, status of claims, policy provisions, values, basic procedures, etc. Process transactions and fund transfers and refer requests for other policy modifications to appropriate areas for processing Efficiently access multiple electronic systems to provide complete response Work at all times to enhance and strengthen the relationship between the customer and our insurance clients Support special campaigns as needed, or if solicited by the customer DXC associates are expected to perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and Quality service skills Mandatory...

Job Description: Essential Job Functions- Registered Representative - FINRA Required   ·        Provides service via inbound contact center /telephones and responds to highly complex customer questions and/or escalates/ refers call or service request to appropriate personnel. ·        Research customer inquiries and responds to appropriate parties in a timely manner. ·        Perform account updates/Maintenance, processes requests and updates account history with results of inquiry to include proper documentation. ·        Processes and distributes incoming and outgoing mail for multiple clients in accordance with established service level agreements as needed. ·        Performs data entry and matches documents to appropriate accounts to ensure up to date and accurate information as needed. ·        Interfaces with team members, management, and customers in reference to customer service issues. ·        Supports...