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6 customer service jobs found

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Eastern Bank Full time customer service
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Eastern Bank
Full time
 
Branch Manager III (Natick)
Eastern Bank Natick, MA, USA
Hiring Range: $70,798 - $116,311   The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. In a Retail bank branch, proactively sells the bank’s products and services to existing customers and prospects, guides the sales efforts of the platform team, ensures superior customer service levels, and manages the daily operations.   Responsible for the overall management of a mid-to-large-sized banking office.  Proactively guides the sales activities of the assistant manager and platform staff toward achievement of their personal sales objectives, as well as established branch goals.  Through tested techniques, engages in sales and service coaching sessions with sales staff.  With a focus on building commercial...

Dec 23, 2025
Eastern Bank
Full time
 
Mortgage Closing Processor I
Eastern Bank USA
  Hiring Range: $21.06- $28.21 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  Prepares Closing Packages and issues Closing Disclosures for various Products offered throughout all Business Channels ensuring compliance with TRID regulations.  Completes Wire Breakdown for Attorney ensuring funding is accurate.  Reviews Closing Board pipeline regularly to monitor scheduled files and prioritizes based on Closing Dates/Times.  Provides exceptional customer service for all internal and external customers. In addition this team member must create an atmosphere which facilitates the company’s goals and decisions through mutual respect, honesty and consideration of others.   ESSENTIAL DUTIES: Closing...

Dec 23, 2025
Eastern Bank
Full time
 
Service Associate I
Eastern Bank Reading, MA, USA
Starting Rate: $22.00   Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).    Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized. Account Representative Duties: Works toward achieving specific individual sales and service goals through the following activities:  Opens deposit accounts Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.) Closes loans for customers for applicable...

Dec 18, 2025
Eastern Bank
Full time
 
Commercial Portfolio Manager III
Eastern Bank Providence, RI, USA
Hiring Range: $77,878 - $127,942   The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information. Responsibilities include, but are not limited to the following:  Portfolio Management, including Financial Reporting and Covenant Tracking Obtaining annual financial information for files from clients  Analyzing financials on existing relationships and preparing update memos  Report regularly on status Team Leader New Loan Requests and Loan Renewals  Analyze new loan requests (cash flow assessment, collateral valuation, spread analysis, guarantor assessment, etc)  Research, compile, and provide market analysis relative to a credit  Assist in preparing/underwriting pre-deals and credit vehicles (both new loans and...

Dec 19, 2025
Eastern Bank
Full time
 
Mortgage Processor
Eastern Bank USA
Hiring Range: $20.00- $26.12 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  BASIC FUNCTION: The Loan Processor collects and processes supporting documentation for mortgage loan applications.  They are responsible for ensuring files adhere to company policy as well regulatory and secondary market guidelines.  They answer inquires and keep all parties, including but not limited to borrowers, real estate brokers and loan officers updated on the status of applications.  They serve as liaison with service providers and vendors to ensure quality and timeliness of service.  The Loan Processor will verify the accuracy of the application, collect documentation and submit the loan to underwriting for approval....

Dec 23, 2025
Eastern Bank
Full time
 
Mortgage Processor
Eastern Bank USA
  Hiring Range: $20.00- $26.12 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.  BASIC FUNCTION: The Loan Processor collects and processes supporting documentation for mortgage loan applications.  They are responsible for ensuring files adhere to company policy as well regulatory and secondary market guidelines.  They answer inquires and keep all parties, including but not limited to borrowers, real estate brokers and loan officers updated on the status of applications.  They serve as liaison with service providers and vendors to ensure quality and timeliness of service.  The Loan Processor will verify the accuracy of the application, collect documentation and submit the loan to underwriting for approval....

Dec 23, 2025
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