11 customer service jobs found

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description JOB DESCRIPTION: Coordinates one or more programs within Transportation and Parking Services (TPS): transportation, parking, or fleet programs. Monitors daily work of the team for quality, accuracy, and completeness. Works closely with departmental customers to identify appropriate permit, commute alternative program or fleet product or service needs. Monitors transportation and parking customer listserv, special event programs and service quality issues. Schedules, organizes, and promotes transportation, parking, and fleet program outreach and education. Maintains and tracks customer interactions using a variety of...

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description JOB DESCRIPTION: Responsible for collecting, loading, and transporting: office furniture, laboratory equipment, and special event items including but not limited to: stages, tables, lecterns, chairs and event information.  Lifts and moves equipment that may weigh over 100 pounds. Sorts and handles materials to ensure that all materials are repurposed through Surplus Properties or properly recycled. Adheres to Emory University's goals for sustainability, specifically in regards to waste minimization through the use of Surplus Properties and recycling of collected items. Assures superior customer service to both external...

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description This position within Student Health Services contains elevated technical aspects, but requires high-level customer service skills, excellent interpersonal, and communication skills, and a high degree of independent decision-making. Must have working knowledge of computers and various applications.   KEY RESPONSIBILITIES:  In addition to the duties of a Patient Service Coordinator (following approved standard operating procedures to maintain technical and administrative functions such as arriving appointments, confirmation and updating of patient demographics, registration, and insurance information, scheduling, entering referrals,...

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description The Office of Financial Aid is seeking a detail‑oriented and customer‑focused Senior Financial Aid Assistant to serve as a first point of contact for students, parents, and campus visitors. In this role, you will advise families on the financial aid application process and eligibility requirements, direct incoming calls and emails, and provide high‑quality customer support. The ideal candidate will demonstrate strong written and verbal communication skills, exceptional accuracy in reviewing and entering data, and the ability to navigate multiple computer systems. This position also supports the integrity of financial aid records by...

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description The Information Technology Department within the Emory National Biomedical Research Center (ENBRC) is seeking a customer-focused and detail-oriented Senior Office Assistant to support the daily operations of the IT team. This role serves as a key administrative and operational resource, helping ensure technology requests, equipment management, customer communications, and service processes are handled efficiently and effectively. Working closely with the Director and IT staff, the successful candidate will coordinate IT support activities, assist with purchasing and inventory management, facilitate communication between customers and...

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description The Senior Operations & Gallery Specialist assists in managing systems and workflows of the Michael C. Carlos Museum while taking on leadership responsibility with staff and infrastructure projects. This position focuses on maintaining museum visitor engagement, and operational workflows for projects and events. Ensures safe and secure spaces and the protection of artworks.   KEY RESPONSIBILITIES: Trains full and part-time staff, including student Gallery Attendants on departmental protocols and admission ticket sales. Maintains documentation and internal communication. Provides facility and gallery access. Performs...

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description The Operations and Gallery Specialist assists in managing systems and workflows to support the services of the Michael C. Carlos Museum. This position serves as a primary information source at the point of entry overseeing the museum visitor experience, while providing gallery and facility access.   KEY RESPONSIBILITIES: Provides exemplary customer service to visitors, including directional and informational assistance, membership enrollment, and cash management. Assists with student Gallery Attendant training. Provides support as needed for museum events, projects, and promotions. Ensures safe and secure spaces and the...

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description KEY RESPONSIBILITIES: Recruits, screens, identifies, contacts, and interviews participants to obtain data for assigned research projects. Interviews may be conducted in person, in a clinical setting, the subject's residence, or by telephone. Coordinates the data collection process. May abstract data from the participant's medical record. Schedules appointments, obtains consent forms, explains the study to the participant and collects data. May observe participants and record results of observation through written documentation or video recording. Edits completed questionnaires for completeness, legibility...

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description The Custodial Supervisor is responsible for overseeing and delivering quality and reliable custodial services to the academic, administrative, and residential units on all of Emory University's campuses.   Emory Campus Services is looking for a Supervisor of Custodial Servies to work the following shift: Monday - Friday; 6am-2:30pm   KEY RESPONSIBILITIES: Supports the programmatic and operational strategy for achieving departmental goals. Directly supervises staff in the delivery of custodial program necessary to clean facilities in the most efficient and effective manner. Conducts Daily Quality Assessment to ensure...

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description JOB DESCRIPTION: Reporting to the Manager of Security Systems, a Division of the Emory Police Department, this position supervises security systems (access control, locks/keys, CCTV, alarms) personnel, and operations. Effectively supervises performance of assigned electronic security systems technicians and/or locksmiths to accomplish timely completion of tasks, work efficiency, accurate billing, and customer satisfaction. Develops and maintains performance metrics in software programs to accurately evaluate assigned personnel. Assists Security Systems Manager with oversight of electronic access control, keys/locks, CCTV, and alarm...

Discover Your Career at Emory University Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community. Description JOB DESCRIPTION: Reporting to the Electronic Security System Manager within the Emory Police Department, this position is responsible for installation, service, repair and maintenance of computer-based integrated electronic security and control systems including electronic access control systems, CCTV systems, alarm systems and other supportive devices. Provides project management coordination through Emory shops and/or outside contractors. Interprets building blue prints and works with the Emory design team in programming new construction requirements. Ensures warranty compliance for new installations. Works with...