5 customer experience coor jobs found

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will leverage your deep knowledge of the mortgage industry and TSP landscape to lead strategic initiatives and identify opportunities that strengthen Fannie Mae’s engagement with key technology and service providers across the Single-Family mortgage ecosystem. You will work closely with TSPs and internal product and business partners to align on priorities, share market insights, and support initiatives that advance Fannie Mae’s strategic objectives.   THE IMPACT YOU WILL MAKE The SF Market Engagement - Customer and Partner Management - Lead Associate role will offer you the flexibility to make each...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description In this compelling leadership position, you will plan and direct the work of a unit or several units with teams who design, produce, test, and/or implement software, technology, and/or processes, as well as create and maintain IT architecture, large-scale data stores, and cloud-based systems. In this role, you will coordinate business unit operational activities through the efforts of supportive team members. Position Summary   The Senior Director, Marketing Technology & Engineering provides strategic and technical leadership for the organization’s marketing technology ecosystem, digital platforms, analytics, and marketing data...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description The Impact You Will Make As a Lead Associate on the Collateral Strategy & Innovation team , you will help shape the future of Fannie Mae's collateral and valuation capabilities through data, analytics, technology, and artificial intelligence. This role is ideal for someone who combines strong analytical thinking with hands-on technical capability and can translate between business needs, data, and technology. You will contribute to strategic initiatives spanning appraisal and valuation modernization, collateral data and platforms, workflow and process improvement, and the responsible application of AI and automation. As a valued...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description Job Description In this first-line risk role, you will serve as a senior technical risk authority for Enterprise Architecture, Artificial Intelligence (AI), Cloud and Engineering, providing independent, evidence-based risk challenge on the enterprise's most consequential technology decisions. You will partner with senior leaders and practitioners across Cybersecurity, Technology, Architecture, Engineering, Data, AI and Risk to identify and evaluate material cyber and technology risks before they are designed into the environment. You will translate complex technical conditions, emerging threats and incomplete evidence into...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued contributor to our team, you will consult with team members and management on managing communications and/or negotiations between Fannie Mae and clients regarding loans and other investments. THE IMPACT YOU WILL MAKE The Multifamily Underwriting - Principal role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:  Review Lender loan underwriting packages and set the loan terms for Multifamily loans prior to their acquisition. Calibrate with your team on underwriting Multifamily deals and reviewing the issuance of...