2 customer service representative jobs found

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As an Advisor in the Analytics & Modeling team, you will play a critical role in shaping the strategic direction of the organization through data-driven insights and recommendations. You will provide expert guidance on complex analytical projects, partnering with senior leadership to drive business transformation and innovation. THE IMPACT YOU WILL MAKE The Chief Control Office - Generative AI Advisor role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Provide strategic direction and thought leadership in the application of...

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description As a valued colleague on our team, you will perform tasks that support customer and performance measures that focus on completeness, timeliness, quality, and customer satisfaction. You will support the team as they engage with customers to understand business needs and priorities and efforts to deliver those outcomes. You may assist with identifying and implementing process improvements to increase customer value, as well as assisting with identification of customer problems, process exceptions, and risks. THE IMPACT YOU WILL MAKE The Settlements & Structured Transactions Associate role will offer you the flexibility to make each...